Organizations focus on infrastructure, engagement and innovation. Libraries have emphasised infrastructure (collections, buildings to house those collections, systems, ...). In recent years they have been switching attention into engagement - better integration with their users' workflow, more direct support for research and learning, ...
This is a presentation from the OCLC EMEARC Regional Council meeting, February 2012.
Clipping is a handy way to collect important slides you want to go back to later.