web 2.0, library systems and the library system

Slide 3: Credits • Slide 1. Picture of Sterling Memorial Library. Günter Waibel. • Slide 9. From avlxyz on Flickr. http://www.flickr.com/photos/avlxyz/2077892948/. License: Attribution-Share Alike 2.0 Generic • Slide 10. eBoy foobar poster. http://hello.eboy.com/eboy/wp-content/uploads/shop/EBY_FooBar_35t.png. Available from http://shop.eboy.com/. • Slide 12. Hugh MacLeod, Gaping Void. http://www.gapingvoid.com/widget.jpg • Slide 15. Bondi Bay. Sydney. Powerhouse Museum. On Flickr commons. http://www.flickr.com/photos/powerhouse_museum/2363539264/ Also at: http://www.powerhousemuseum.com/collection/database/?irn=30669. No known copyright restrictions. • Slides 21-27, 37. Courtesy of Jim Michalko. • Slides 30-32. OCLC • Slide 43. Courtesy of Janifer Gatenby.

Slide 4: Interlude RANKIN IN WORLDCAT IDENTITIES

Slide 7: Overview End User Access Bought/ Elctronic/ Digitised/ Special Physical Licensed Digital colls/ Archives Management Management

Slide 8: Part one WEB 2.0

Slide 14: Then: Users built workflow around libraries Now: Library must build services around user workflow Discovery happens elsewhere Disclosure

Slide 25: Google Facebook

Slide 27: Google Facebook LibraryThing

Slide 28: So … Concentration Diffusion • Aggregation of data at • Syndication to many the network level destinations – A feed based universe – Descriptive – Data – Mining the clickstream: – APIs “Database of intentions” – Widgets – Social • Mobilization in user • Network effects workflows • Encourage social participation

Slide 29: Part two LIBRARY SYSTEMS

Slide 30: User End User Access environment Bought/ Electronic/ Digitised/ Special Physical Licensed Digital colls/ Library & Archives Network Resource Management environment Management Management

Slide 31: Find It User End User Access environment Get It Bought/ Electronic/ Digitised/ Special Physical Licensed Digital colls/ Library & Archives Network Resource Metadata Content Management environment Management Management Manage It

Slide 32: Find It User OPAC MetaSearch User Access End A-Z NextGen Website environment Get It ILL/CIRC LINK RESOLVER SPECIAL Bought/ Electronic/ Digitised/ Special Physical Licensed Digital colls/ Library & Archives Network Resource Metadata MARC A&I XXX DC EAD Content Management ILS ERM REPOSITORY SPECIAL environment Management Management Manage It

Slide 33: Diffusion Network level – website - workflow Concentration A thin layer around complex legacy systems Low gravitational pull? Little social dynamic Limited usage data Difficult to ‘mobilize’ library resource into workflows Stuck in the middle

Slide 34: ‘Monolithic fragmentation’ • Move to ‘concentrate’ at local level – Single search environments • Move to ‘diffuse’ at local level – RSS, APIs, …. • But … – Have to manage presence at the local, group and global level

Slide 35: Part three SYSTEMWIDE ATTENTION

Slide 36: Remember …. I WAS ASKED TO BE PROVOCATIVE ….

Slide 37: Put another way... “It is not necessary to change. Survival is not mandatory.” —W. Edwards Deming

Slide 38: A historic note: the good old days Move to group and global 1. Cataloging and resource sharing 2. A&I databases and electronic journals Historic central actors • British Library Document Supply Centre 3. Logic of network • JISC environment suggests • ‘group’ structures less well moving more …. developed in UK than elsewhere.

Slide 39: Network level services are heavily used, and in many cases are the first port of call for library users Increasing opportunities to build shared capacity, remove unhelpful redundancy, and aggregate data (cf government shared services agenda). Release time and resource to support specific learning and teaching needs of institution. Disclose resources into group and network level services.

Slide 40: So: … WITH VARYING DEGREES OF PLAUSIBILITY …

Slide 41: Group Data? Applications? • Knowledge base • Repository • Aggregate usage data • Search – Resolver data – Institutional search (Primo, – Download data WC Local, etc) – Database usage data – Metasearch – Circulation – Catalogue – … • ILS???? • Shared catalog (cf OhioLink) – Network effects: e.g. • Syndicate to global (e.g. circulation and Google Scholar and union recommendation catalogues) – Shared selection • Switch to local for fulfilment – CIRC <> resource sharing

Slide 42: Group The collective collection? The collective collection? • Competition for space and • Managing a licensed ongoing cost a concern collection • Legacy print collections (cf – Ebooks UK RR) – Journals – Storage – Preservation – Preservation – Access models – Access • Physical delivery architecture

Slide 43: Where data aggregation is beneficial • More effective exposure in a web scale site (metadata) • To attract users and social engagement • Avoid redundant data management (suppliers details, supplier suggestions) • Collective knowledge - tasks less complicated or more accurate (serial prediction) • New knowledge via deduction or mining (holdings count indicating rareness and popularity, supplier performance, enriched name metadata) • Most effective management of links and imported enriched data • Comparison of collections; facilitating the management of the collective collection

Slide 44: Global • Discovery • Registry (of institutions, services, collections) • Electronic delivery architecture

Slide 45: Local • Interpretation of specific research and learning needs of institution • Intersection of research/learning and information management • Reputation management • Disclosure to group and global levels • Funding

Slide 46: Management models • Collaboratively sourced • Centrally provided • Third parties

Slide 47: Think local: Act local, group(al) and global. Thank you HTTP://ORWEBLOG.OCLC.ORG