IWMW 2012: Welcome

Twitter: http://iwmw.ukoln.ac.uk/iwmw2012/talks/welcome/#iwmw12 #P0 Welcome to the Institutional Web Management Workshop 2012 “Embedding Innovation” Brian Kelly Acceptable Use Policy UKOLN Recording this talk, taking photos, University of Bath discussing the content using Bath, UK Twitter, blogs, etc. is permitted Email: providing distractions to others is b.kelly@ukoln.ac.uk minimised. Blog: Twitter: http://ukwebfocus.wordpress.com/ http://twitter.com/briankelly/ UKOLN ISC is supported by: This work is licensed under a A centre of expertise in digital information management Creative Commons Attribution- 2.0 licence (but note caveat)

Idea from Cameron NeylonYou are free to: copy, share, adapt or re-mix; photograph, film or broadcast; blog, live-blog or post video ofthis presentation provided that: You attribute the work to its author and respect the rights and licences associated with its components. Slide Concept by Cameron Neylon, who has waived all copyright and related or neighbouring rights. This slide only CCZero. Social Media Icons adapted with permission from originals by Christopher Ross. Original images are available under GPL at: A centre of expertise in digital information management2 http://www.thisismyurl.com/free-downloads/15-free-speech-bubble-icons-for-popular-websites

This year’s theme ….

Embedding InnovationThis year’s theme ….A centre of expertise in digital information management

Context The known knowns: • £9,000 fees • Growth in use of Cloud services, mobile access, social media, open data, … The known unknowns: • Effect of £9,000 fees: levels of funding; user expectations; … • Sustainability of services: in the Cloud and in-house The unknown unknowns: • Google / Facebook / … go out-of-business?5 • Poppleton University forced to close A centre of expertise in digital information management

IWMW History Early Years 1997 1998 1999 Launch at KCL IWMW brand “Who will rid me of this troublesome beast?” Professor John Slater, PVC Learning & Teaching at University of Kent A centre of expertise in digital information management6

IWMW History Growth of the community 2000 2001 2002“A Controversial Proposal” First live video-streaming of plenary talks Derek Law, University Librarian & Director of Information Strategy at University of Strathclyde on: “Avoiding turf wars, hiding real ownership costs, not scaring the management and letting everyone else think it was their idea” 175 participants 18-20ofJune, finished day managementEngland vs Brazil A centre expertise in digital information before7

IWMW History The Web Management Years 2003 2004 2005 Professor Melville, VC, University of Kent on “exciting opportunities” Transforming the Organisation: talks on Web strategies, e-business, intranets, …. CMS: our shared challenges There Is No Silver Bullet The CMS Panel WiFi / London Bombing A centre of expertise in digital information management8

IWMW History The Web 2.0 Years 2006 2007 2008 Developing a Web 2.0 Strategy What Does Openness Mean to the Web Manager? Let the Students do the Talking... Can Your Web Site Be Your API? Science in the YouTube Age Unleashing the Tribe 150+ people watched live A centre of expertise in digital information management stream video9

IWMW History The Economic Cloud 2009 2010 2011 Launch of iwmw.ukoln.ac.uk Headlights on Dark Roads “The Web In Turbulent Times”: • ‘So what do you do exactly?’ In challenging times justifying the roles of the web teams • No money? No matter - Improve your website with next to no cash “Responding to Change”: • Marketing and Other Dirty Words • Using activity data to support your users10 • Embedding Web 2.0 A centre of expertise in digital information management

‘Times They Are A-Changing’ Perfect storm hits higher education: • Credit crunch • New government • Student fees • Continued technological development Need to be able to respond to changing environment A centre of expertise in digital information management11

Who Provides IWMW? IWMW 1997-2011: • Provided by UKOLN • Chaired by Brian Kelly (all) and Marieke Guy (2006-11) IWMW 2012: • Provided by Innovation Support Centre (ISC) A centre of expertise in digital information management12 at UKOLN

JISC ISC at UKOLN UKOLN ISC is “a JISC-funded initiative which supports innovation in the Higher and Further Education A centre of expertise in digital information management sectors of the UK”13

IRG at UKOLN IRG at UKOLN: “delivers UKOLN’s contribution to the Digital Curation Centre and an ever evolving portfolio of research projects” A centre of expertise in digital information management14

Challenges of Innovation Event amplification: Exploiting: • WiFi networks • Mobile devices • Widely-used tools (e.g. Twitter) To facilitate: • Discussions • Exchange of ideas for participants A centre of expertise in digital information management15

Event amplification: Exploiting WiFi networks; video- streaming; etc. To: • Amplify discussions • Share ideas with a wider community of remote participants Janet McKnight (@J4) keeping up-to-date at #IWMW11 while on16 maternity leave A centre of expertise in digital information management

Challenges of Innovation Nobody will turn up This will be bad at future events for everyone What’s the business model? What are implications for the future? We should charge the Perhaps we should remote audience! block WiFi? A centre of expertise in digital information management17

Challenges of Innovationhttp://isc.ukoln.ac.uk/blog/ But: • We don’t exist for the purpose of running events • Our aim is “To keep web managers up-to-date with developments and best practices in order that institutions can exploit the Web to its full potential” So: • We explore innovative approaches & share experiences18 • Report A centre of expertise in digital information management launched today

Challenges of Innovation What is the purpose of: • Institutional Web Teams? • The institutional Web? Need to: • Revisit such questions • Challenge established assumptions • Be willing to unlearn Are you: • Part of a Strategic Web Team which supports (and informs) institutional strategies? Feel free to tweet: • What have you unlearnt over the years? • What in digital information management A centre of expertisewill you still have to unlearn?19

Community as Open Development Strong culture of collaboration and sharing Initially using JISCMail (and F2F events) Now use of social media: • Blogs • Twitter • Lanyrd • Google Apps And always-connected staff: • 86% of survey use mobiles in bed for work purposes! A centre(non-random in digital information management of expertise survey!)20

IWMW As a Community http://lanyrd.com/2012/iwmw12/ Lanyrd A centre of expertise in digital information management21

IWMW as a Community Lanyrd A centre of expertise in digital information management22

Discussion About Cookies Bottlenose Much of the recent discussion about the ICO’s ‘cookie law’ took place on Twitter. Bottlenose.com can be used to explore the23 discussions. A centre of expertise in digital information management

Discussion About Cookies Bottlenose A centre of expertise in digital information management24

Discussion About Cookies Bottlenose Various tools can be used to provide ‘personalised newspapers’ based on links tweeted, RSS feeds, … A centre of expertise in digital information management25

Google+ Scope for periodic Google Hangouts? A centre of expertise in digital information management26

LinkedIn groups: • UK HE Web Professions • Web 2.0 for Higher Education • … A centre of expertise in digital information management27

Over to You!http://www.flickr.com/photos/gauri_lama/3039881498/ A centre of expertise in digital information management

http://www.flickr.com/photos/milesbanbery/2692502643/ A centre of expertise in digital information management

Thanks to Our Sponsors Jadu Badges & lanyards Statistics into Decisions Event amplification / poster TerminalFour Sponsored session Gas Mark 8 Event amplification Siteimprove Inserts in delegate pack A centre of expertise in digital information management30

Let IWMW 2012 Begin!http://www.flickr.com/photos/ssteeples/2697555399/ A centre of expertise in digital information management

IWMW 2012: Welcome

by Brian Kelly

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