Engaging Virtual Communities: Web 2.0 Brian Kelly, UKOLN, University of Bath Bath Email [email_address] UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/conferences/cilip-cdg-2007-04/ About This Session This session will provide an introduction to Wikis, showing how Wikipedia can be used to promote your college and, having learnt about Wiki concepts, how Wikis can be used in e-learning This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) Resources bookmarked using ‘ cilip-cdg-2007-04 ' tag
Let’s not just talk about Web 2.0 – let’s use it now (assuming WiFi network available!):
Go to http://www.gabbly.com/ and in box enter www.cilip.org.uk/
Let’s Share Resources
Go to <http://del.icio.us/lisbk/ cilip-cdg-2007-04> to access resources
Discussion Lecture theatres being WiFied; pervasive networking being deployed students with laptops will expect to use them we need to gain experiences to establish best practices & manage possible problems http://www.gabbly.com/www.cilip.org.uk/ 2 Mar 2007
Do you focus on the content, and avoid the distractions of ads, etc.
Web 2.0 Bloglines – a Web-based blog reader. You are informed of changes since you last viewed the page. http://www.bloglines.com/myblogs Openness Syndication Collaboration BlogBridge – a desktop blog reader. You are informed of changes since you last viewed the page.
http://ukwebfocus.wordpress.com/ 2007/01/25/experiments-with-meebo/ Blogs aren’t just one-way publishing, but an implementation of Tim Berners-Lee’s vision of a collaborative Web See (and discuss) UK Web Focus blog post 25 Jan 2007 Blended blogging
Blogs are very interconnected with each other (bloggers discuss other’s blog postings).
This can help to provide feedback; measure impact; engage in discussions; etc.
You can also monitor what they are saying about your Web site.
Web 2.0 Find out what bloggers have been saying about your blog or your Web site – possibly minutes after they’ve said it. You can then take the praise – or issue a rebuttal in a timely fashion http://www.nottingham.ac.uk/ Criticism : this may be comment spam. This may be true for popular home pages, but not for many other pages
Technorati can help find blog articles, RSS feeds, etc.
Technorati search for “ SHERPA JISC " finds:
11 blog posting postings, most recent 196 day ago (nothing new since then?)
Web 2.0 RSS Syndication What do users want: the home page and what people are saying today. Google & Technorati are valuable tools, so organisations should ensure that their Web site can be found in both. A search for “ JISC ” finds a posting from 6 hours ago Note you can receive RSS alerts of new search results http://www.technorati.com/ search/sherpa+jisc
What are they saying about your institution in social networking services, on blogs, …?
Do you (and your departments) provide business intelligence services to find out what your users are saying about you?
Do you have policies on rebuttal?
http://kera.name/articles/2007/01/ 404-university-of-nottingham-not-found/ http://kera.name/articles/2006/12/uni-tech-team-storms-student-underground/ BUCS set up a feedback page in Facebook - without being aware of this page!
Collaborative papers (avoiding emailed MS Word file around)
Web 2.0 Writely – Web-based word processor or Wiki? Does it matter, it does the job http://www.writely.com/ Openness Syndication Collaboration http://www.ukoln.ac.uk/interop-focus/community/index/ IWMW2006_Discussion_Group_Notes_for_Group_A
Note-taking at events
Remember when notes were trapped in the non-interoperable world of flip charts & paper. This need no longer be the case.
Code taken from Googler Maps Web site and coordinates added
Web 2.0 http://www.ukoln.ac.uk/web-focus/events/ workshops/webmaster-2006/maps/ Openness Mashup APIs http://northumbria.ac.uk/browse/radius5/ More sophisticated mapping applications are being developed, such as Radius 5 at Northumbria Univ.
Embedded location metadata can now by exploited by 3 rd party tools
Web 2.0 Openness Mashup Open source APIs Why don't all our organisation provide location data in this way? Note issues about quality of data & responsibilities for providing the data (e.g. is this the right address?)
This service is based on the following HTML content:
Think they know better than the user e.g. they don't like people using Google Scholar; they should use Web of Knowledge (who cares that users find it easier to use Google Scholar & finds references they need that way?)
Think that users should be forced to learn Boolean searching & other formal search techniques because this is good for them (despite Sheffield's study).
Don't want the users to search for themselves (cf folksonomies) because they won't get it right.
They still want to classify the entire Web - despite the fact that users don't use their lists of Web links.
Want services to be perfect before they release them to users. They are uneasy with the concept of 'forever beta' (they don't believe that users have the ability to figure things out themselves and work around the bugs).