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Community Led Activities
 

Community Led Activities

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Talk on "Community Led Activities" given at JISC Emerge online event on 7 June 2007.

Talk on "Community Led Activities" given at JISC Emerge online event on 7 June 2007.
See http://www.ukoln.ac.uk/web-focus/events/online/emerge-2007-06/

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    Community Led Activities Community Led Activities Presentation Transcript

    • Community-Led Activities Brian Kelly UKOLN University of Bath Bath BA2 7AY Email [email_address] UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/online/emerge-2007-06/
      • About This Talk
      • Questions to be addressed:
        • What useful work can be done without significant project funding?
        • What are the benefits of community-led activities?
        • How can community activities help to enhance project proposals?
        • How can community-led activities help to embed project-funded deliverables?
      This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) Resources bookmarked using ‘ jisc-emerge-2007-06-07 ' tag
    • About The Speaker
      • Brian Kelly:
        • UK Web Focus – an advisory post which provides advices on making effective use of the on Web (with focus on standards, emerging Web technologies)
        • Involved in Web work since January 1993
        • Providing support on Web 2.0 / social networks to Emerge project
      • About UKOLN:
        • National centre of expertise in digital information management
        • Based at the University of Bath
        • Funded by MLA and JISC to support the cultural heritage and higher/further education sectors
      Introduction
    • About This Talk
      • View of history of development work (over-simplified):
        • Project proposals developed by individuals, institutions or groups in competition with others
        • Successful bids develop deliverables, with community engagement limited to formal tasks
      • Vision for exploiting Communities of Practices:
        • Benefits of openness being appreciated (open source, open standards, open data, …)
        • Benefits of social networks being appreciated ( wisdom of crowds )
        • Social networking technologies are pervasive
        • We (individuals, groups, institutions) can be enriched by community engagement
      Introduction Note current debate on approaches for institutional repositories
    • IR Debate Will formal projects be slow to respond to changes to the environment (technical, cultural)? Can projects do “quick and dirty” – even if that’s what users want? Are we repeating Coloured Books? http://www.slideshare.net/eduservfoundation/ http://rmfuturewatch.blogspot.com/
    • Aims of Session
      • This talk (and follow-up discussion) aims to:
        • Provide a better understanding of benefits of community-led activities
        • Give examples of community-led activities
        • Invite suggestions and discussion on community-led activities for Emerge community
      Introduction “ If not us, then who? If not now, then when?” Within the context of U&I / Emerge’s remit for rapid development, testing, learning, iteration, etc. which may lead to new best practices for development work
    • Why Community?
      • Successful deliverables require range of expertise:
        • Visionary, innovative thinking
        • User-focussed thinking
        • Development expertise
        • Dissemination expertise
        • User engagement
      • Using a community can enable better products to be delivered
      Understanding
    • Why Community-Led?
      • Its what we expect these days:
        • We encourage students to take responsibility for aspects of their own learning
        • Why should we expect all ideas & initiatives in projects to develop within projects teams, advisory groups and input from funders?
      • It provides diversity:
        • Staff development
        • Exploitation of new ideas, technologies, …
        • Avoids the “ We tried that in the C20 th and it didn’t work ” mentality
        • Challenges orthodoxies which may no longer be valid
      Understanding
    • Why Now?
      • Why is it appropriate to take this approach now?
        • Technical infrastructure in place: RSS, ‘cool URIs’, clean(-ish) HTML and CSS
        • Web 2.0 focus on user-generated content
        • Diverse set of application environments available
        • Easy to use (users won’t want training or read manuals)
      Understanding This covers the technical reasons why it is timely to exploit social networking software. Non-technical reasons are out-of-scope for this talk.
    • Why Not?
      • What if Google, … goes out of business?
      • What about copyright, data protection, …?
      • But I’m a developer – I’ll be out of a job 
      • I’m a manager – what about use in mission-critical areas?
      Understanding
    • Why Not? Really?
      • What if Google, … goes out of business?
      • What about copyright, data protection, …?
      • But I’m a developer – I’ll be out of a job 
      • I’m a manager – what about use in mission-critical areas?
      Can you guarantee ongoing provision of your deliverables, your institutions’ or the government’s? And what if Google thrives? Risk assessment & management; we’ve been here in 1990s - and the world may change (cf. YouTube & Warner music) World doesn’t owe you a job writing software which isn’t needed! You’ll have a job doing the integration, support, … Risk assessment & management; provision of alternatives; migration plans; user engagement; sharing experiences, … Understanding “ Risk Assessment For Use Of Third Party Web 2.0 Services ”, QA Focus
    • Why Not? (2)
      • We need to do server-side proper development
      • Our SysAdmins say:
        • Too busy
        • It’s complicated; we’d need to upgrade Perl libraries, install new version of database, wait until a full moon; …
        • Sorry, can’t open that port – “There be dragons”
        • Add you own story here
    • Why Not? Really? (2)
      • It’s not just about del.icio.us, Flickr, Facebook, …
      • You can also use third party ISPs, which can provide 2-click interfaces to applications e.g. Site5’s Fantastico/Cpanel provides:
        • Moodle
        • Wordpress
        • Drupla
        • PHP …
      • Or use Amazon S3 / EC2 to rent storage, CPU cycles, APIs, …
      For ~ $6/month!
    • The IWMW Community (1)
      • Institutional Web management profession:
        • Newish profession (circa 1994-5)
        • Initial enthusiasm, then awareness of role as pawn in institutional power struggles 
      • Establishment of:
        • web-support then website-info-mgt mailing lists set up in mid-1990s
        • Institutional Web Management Workshop (IWMW) established in 1997
        • Held annually since then
        • 150+ delegates attend
        • Now several generations of participants
      Examples
    • The IWMW Community (2)
      • Strengths of the community:
        • Shared goals and interests
        • Shared challenges (lack of resources, unreasonable expectations, difficult users  , …)
        • Annual F2F helps community building
      • Weaknesses:
        • Focus on helping with specific (often technical) problems and sharing solutions
        • Limited opportunities for strategic thinking
        • Limited exploitation strengths of community and social network technology (still many primarily using JISCMail lists – but some isolated uses of blogs, wikis, …)
      Examples
    • IWMW 2007
      • IWMW 2007:
        • University of York on 16-18 July (now fully subscribed)
        • Building on technical innovations from previous years (WiFi network, real-time chat, wikis, folksonomies, …)
      • This year:
        • Innovation Competition encouraging submissions which are:
          • User-focussed
          • Light-weight
          • ‘ Cool’ – user response of “Wow”, “I wish I’d thought of that!”, “We must do that”, …
      Examples
    • Supporting The Competition (1)
      • To encourage community-led development work:
        • Provide data for techies to exploit
        • Provide open access (CC) to avoid legal problems
      Examples http://www.ukoln.ac.uk/web-focus/ events/workshops/iwmw/rss-feeds
    • Supporting The Competition (2)
      • To encourage community-led development work:
        • Provide data for techies to exploit
        • Provide open access (CC) to avoid legal problems
        • Provide service which interests users (& funders – is the UK community involved?)
        • Provide open service which others can build on (e.g. timelines, clouds, …)
      http://www.acme.com/GeoRSS/?xmlsrc=... Note icon may represent multiple speakers from an institution or region
    • Managing The Risks
      • What if nobody enters the competition?
      • Avoiding The Problem
        • We can incentivize the competition (a prize – depending on budget and sponsorship, kudos, …)
        • We can highlight personal benefits (add to CV)
        • We can highlight organisational benefits (University of X won an award for Y)
        • We can encourage our friends to enter
        • We can provide examples of developments ourselves
      • Learning For Next Year
        • We can gain feedback and encourage competitors & non-competitors to share their experiences
        • We can encourage them to join in next year (its new for them and they weren’t sure of what to do)
      Examples
    • Ideas For Competition
      • Some ideas (but should I be explicit?):
        • Location map of all 11 IWMWs. Done – but can it be enhanced (e.g. cloud maps from abstracts of speakers’ talks)
        • Map of location of all plenary speakers (done)
        • Delegate maps. Are we attracting participants from across the country? Which institutions have never attended? What’s the carbon cost of delegates travelling? (Note data protection, privacy, etc. issues)
        • Timeline. V0.1 done – but potential for richer timelines
        • RSS feeds – many provided for use by others
        • YouTube video, Second Life, …
      Examples
    • About The Learning
      • The competition may be fun and useful applications developed
      • More importantly it’s an opportunity to:
        • Try something new
        • Gain feedback from friendly audience
        • Gain understanding of potential of lightweight Web 2.0 technologies
        • Understand how your data can be reused by others (to everyone’s benefit)
        • Break down the ‘we must do everything ourselves’ attitude
      Examples
    • Application To Emerge
      • Emerge Community Generated Activity Policy RFC
      • For a community to be successful:
        • Members have common interests
        • Feeling of openness
        • Members need to develop
        • Links with others
        • Energy and enthusiasm
      • This relates closely with the approaches taken with the IWMW community
      Emerge See Community generated activity policy , <http://jiscemerge.org.uk/vle/mod/resource/view.php?id=14>
    • Groupings
      • How should effective groups emerge?
        • Common interests in topics or diversity of interests?
        • Common personal interests (fellow techies) or diversity of interests?
      • And what other groups may there be?
      Suggestions Topic Areas PLEs Virtual environments Mobile technologies Usability … Personal Areas Technical expertise User engagement Advocacy Writing, scripting, broadcasting ,… Speaking, performing, role-playing, … Research … What Else? … …
    • Questions For Discussion
      • Some issues:
        • Are you happy with the rationale for community-led activities?
        • What areas do you think would be appropriate as community-led activities?
        • How will you progress this?
        • What other issues would you like to discuss today?
      Suggestions
    • My Thoughts
      • Simple individual activities:
        • Sharing info on good venues for events: e.g. with WiFi) – del.icio.us tag of recommended-venues ( recommended-hotels , …)
      • Group activity: risk assessment for Web 2.0 services
        • Contribute to wiki (Wikipedia?) on governance of service (ownership, bank balance, …)
        • Whois++ to establish dates, ownership, ..
        • Document experiences (use cases, successes, failures, management approaches, …)
        • Make this stuff open and widely available
      Suggestions
    • Questions
      • Any questions?