Lean Leadership - Managing Team Dynamics


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Unconference style presentation and discussion at #leancampsf 2013

What are the keys to successful product outcomes for lean startups?
How do we demonstrate a continuous improvement mindset?
How do we create a culture to sustain improvement?
Why do respecting and improving standards contribute toward improvement?
Why use lean principles for leadership?

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Lean Leadership - Managing Team Dynamics

  1. 1. Lean Leadership Managing Team Dynamics Lisa Winter @lisaw1 lisaw1@gmail.com
  2. 2. About Lisa Lisa Winter is a connector & relationship manager – a Product Management consultant with nearly two decades of managing enterprisewide, complex online products and projects. In addition to the Fortune 500, she’s worked with multiple technology start-ups from the start of the dotcom era to boom and subsequent bust. Leveraging her network of relationships from the North Bay to Silicon Valley, she now focuses on building a community for entrepreneurship and startups. She loves user advocacy, code and design, and product management.
  3. 3. What I’m Passionate About •  Delivering the ultimate user experience by building products which truly serve the customer and provide value •  Building community and seeing the kind of giving and sharing that makes SF/Silicon Valley the extraordinary place it has been for years
  4. 4. Lean Leadership “Lead the organization as if you have no power.” Kan Higashi to Gary Convis (NUMMI’s Senior Leaders) “Follow me… and let’s figure this out together.” Lean Enterprise Institute - http://www.lean.org
  5. 5. Keys to Successful Product Outcomes for Lean Startups •  •  •  •  Identifying Customer Needs Focusing on Product/Market Fit Becoming the Voice of the Customer Owning the Customer Experience
  6. 6. Keys to Successful Product Outcomes for Lean Startups •  Getting to Agreement while considering a variety of perspectives •  Guiding problem solving •  Aligning with Strategic Vision & Roadmap •  Balancing Strategy & Execution
  7. 7. Team Dynamics for Lean Startups Creating a Culture to Sustain Improvement •  •  •  •  •  •  •  Effective Communication Establishing Trust Building Relationships Empathy and Tolerance The whole is greater than the sum of its parts Finding the lessons in every “failure” Credibility and Rapport lead to Influence
  8. 8. Lean Leadership and Team Dynamics •  What other behaviors contribute to a high performing team? •  What factors contribute to poor team dynamics? •  How does your team focus on becoming productive by empowering and engaging team members? •  Why do respecting and improving standards contribute toward improvement? •  Why use lean principles for leadership?
  9. 9. Contact Lisa Winter lisaw1@gmail.com http://www.linkedin.com/in/lisawinter https://twitter.com/lisaw1 https://www.facebook.com/lwinter.pmp http://about.me/lisaw1 https://angel.co/lisaw1
  10. 10. Appendix •  Lean Management and the Role of Lean Leadership http://www.lean.org/images/october_webinar_project_slides.PDF •  Behaviors of a Lean Leader - Natalie J. Sayer and Bruce Williams http://www.dummies.com/how-to/content/behaviors-of-a-lean-leader.html