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Usability Testing in the Wild and On the Cheap

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Intro to usability testing (followed by live user testing by volunteers on a handful of sites). Anyone can do usability testing. It doesn't need to be complicated or expensive.

Intro to usability testing (followed by live user testing by volunteers on a handful of sites). Anyone can do usability testing. It doesn't need to be complicated or expensive.

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  • Layout-iQ includes a method for rapidly creating alternative designs and comparing those with a benchmark which could be an existing layout design or a dataset from the national benchmarking database.
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    Are you sure you want to  Yes  No
    Your message goes here
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  • This is a great way catch problems that are no longer obvious to the development team, because they are too familiar ...
    (terminology, flow, site's purpose etc all obvious to you.
  • Recruiting the right participants, lab with one way mirror, audience observing
  • Remote by phone, Skype and screenshare (e.g YuuGuu, GoToMeeting, Adobe Acrobat ConnectNow, LiveLook)
    More remote with Feedback Army, UserTesting, and Fivesecondtest. OpenHallway, UserLytics, and TryMyUI.
    Silverback

  • Anyone can do usability testing.

  • "Thanks for agreeing to be a volunteer test participant. This company would like to know how people use their site.

    We aren't testing you, just the site.
    Be honest, talk out loud, and be prepared to follow some simple tasks on the site.
    Have fun!"


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