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Unleashing Technology to Advance Social and Economic Development
 

Unleashing Technology to Advance Social and Economic Development

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Microsoft NGO Connection Day - A Nonprofit Summit hosted a day-long event on April 21st in Washington, DC. Topics focused on organizational challenges facing NGOs (nonprofit organizations) and ...

Microsoft NGO Connection Day - A Nonprofit Summit hosted a day-long event on April 21st in Washington, DC. Topics focused on organizational challenges facing NGOs (nonprofit organizations) and Assocations. This presentation was given by the Director of Microsoft Community Affairs, Andrea Taylor.

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  • Our Citizenship commitment is based on our mission: to enable people and businesses throughout the world to realize their full potential
  • One of the most significant advances in IT today is the growing connectivity among devices, mobile phones, PC and browser. You are going to hear more specifically about this from Stan Freck later today. We have widespread penetration of mobile devices (up to 4 billion people now have access) We have seen significant advances in software innovation and powerful applications Finally, the internet continues to mature as a gateway for “cloud” computing where data and applications sit and run over the web. Broadband continues to expand and become more accessible in remote places in the world – we’re not there yet, but the trends over the next 3-5 years will allow much greater access for those in the developing world. In fact, computing power on a phone and netbook is greater today than it was on a PC 5 years ago. What we will see over the next 3-5 years is a new paradigm of computing where the use of these “3screens and the cloud” will be more and more seamless. You will be able to use your phone, PC and browser (TV?) interchangeably and regardless of location. This new paradigm offers great potential to improve how we all work. But even greater potential for NGOs to manage their operations more effectively, deliver a broader array of services and achieve greater impact for the communities they serve . While we may not all be ready to start working in this paradigm today (and not all the technologies are ready either), we want to keep our heads up and begin taking practical steps to prepare, so we don’t get left behind, and more importantly, so we don’t allow our unpreparedness to mean we leave our clients or others in need behind. If technology can help us reach them, we need to be exploring that.
  • Seattle Art Museum Kiosks (If using video, only show video from timestamp 1:40 till end) SAM is using Kiosks with content managed in a server database and served up by on touch screen kiosks to enhance the museum experience for 1 million visitors each year. Touch screens plus content database = a richer and more interactive experience that’s easy to update. The software drives digital signage system & kiosks and allows them to deliver content to their patrons in a new & different way.
  • Start video at 1:40 mark!!!
  • Example 1: Haiti fundraising and the role of Text Example 2: The way Twitter is used at the Nonprofit Technology Conference to share key themes and learnings, connect across sessions, share real-time info about sessions. The conference used Twitter (with its hashtags) as its default communications and messaging platform. Following the #10NTC hashtag stream, one gets a very tangible sense of what is on the collective mind of the 1,500 participants in Atlanta. Real time feedback is provided to session leaders and panelists, questions can be fielded from remote participants, and substantive discussions can be started that carry over into the mix and mingle of in-the-flesh attendees. For nonprofits, this ‘democratization’ of information –of the ability to publish and broadcast – does not mean that we’ll quickly find the answers to the world’s most pressing challenges, but it does increase the ability for concerned parties everywhere to join the conversation, to provide valuable and timely information, and to identify opportunities for increased reach and impact in the work one does.
  • Our mission is to partner with and provide NGOs worldwide with access to IT products, services, and locally-relevant resources to create economic and social benefits Measuring Success: Create Impact – The ultimate goal for our community investment is to create economic and social benefits and help people realize their potential. Specifically, we wish to focus our NGO IT investments on improving NGO productivity, service delivery and impact on mission. Improve Reach – We want MS technologies to be the technology of choice for NGOs globally. We will work to ensure our products are relevant, affordable and accessible. Establish Thought Leadership and Collaborations – Given our long experience and expertise in the field of NGO IT, we wish to help lead the charge on NGO IT for economic and social benefit. We will continue to collaborate as a trusted community partner to NGOs, foundations, governments and corporations to build momentum and scale NGO IT. Engage NGO IT communities – Community Affairs will engage communities of NGO IT enthusiasts, developers and IT professionals to effectively interact, network and learn from each other. We will proactively develop showcases, stories and educational materials on how NGOs have effectively implemented information technology s to inspire and help other NGOs to take steps to adopt IT. FY10 Commitments: Access S+S: 2,000 seats each BPOS & CRM Online and 4 Showcase/Case Studies TechSoup – New platform completed with sustainable global model that scales NGO Connection Website update & NGO Connection Newsletter launched (H2) Optimize NGO Connection Days:  50 events (6 NA), 5,000 attendees from 3,500 NGOs, 85% MS exec engagement, 70% elite engagement, 500 employees engaged Engage 10 strategic NGO CIOs through CIO Summits, EBCs and events Transform 3 “Transform” Demonstrations: KEXP (Azure, CRM, SilverLight), TNC (SharePoint 2010), TechSoup (SharePoint 2010, FAST Search, Commerce Server) 2 high-profile NGO IT award challenges Other One Microsoft Charity Licensing Product launch alignment through all NGO IT strategies, programs and partnerships NGO IT M+E designed and implemented and 2 Papers on NGO IT published Develop and Implement AIR Plan by Q1 
  • Developer Community Support We encourage the developer community to create innovative technologies that address societal needs and help strengthen the NGO and nonprofit sector. We need best minds to be thinking about developing for NGOs as well. Imagine Cup is an annual technology development competition Microsoft organizes for students from around the world. In 2009, the students were challenged to create software solutions in relation to the United Nations Millennium Development Goals . More than 300,000 students from over 100 countries participated. The winning entries included solutions designed to improve software accessibility for the blind, increase food production, and improve access to healthcare in remote areas. Mobile Challenge through Netsquared, winners were a healthcare mobile solution, one to empower those in developing countries to get active about climate change, and an SMS solution to help those threatened by domestic violence.
  • We cannot do this work alone – it takes the whole ecosystem of support. That’s why we are glad to have other IT vendors and service providers here today. We want to increase the pie of IT support, training and services to help NGOs build their capacity to successfully implement and use IT. We are partnering with organizations to help deliver scalable IT solutions, services and support to the NGO sector. We work with such organizations as TechSoup, NetHope and NPower. We also host NGO Connection Days around the world (will hold close to 70 this year). Our partnership with Grameen on this event is an example of an NGO Connection Day focused on a specific theme of microfinance and in partnership with an expert organization.
  • We are investing in Social Networking: Our Facebook Citizenship Page Our blog Oure Twitter presence We used Twitter at the NTC Conference to communicate real-time information about our sessions, to participate in virtual discussions about key themes and content, and to establish relationships with nonprofits and partner. Note the screenshot where you can see the threads of conversation on key issue areas. Twitter enabled us to participate in much more than the discussion we were sitting in and created a multi-dimensional and multi-directional conversation. And to facilitate social networking among nonprofits, we launched the NGO Connection web site, an online community where organizations can easily locate technology resources and learn from one another.
  • Let’s do something extraordinary.

Unleashing Technology to Advance Social and Economic Development Unleashing Technology to Advance Social and Economic Development Presentation Transcript

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  • Visayan Forum Foundation
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  • The Vision: The magic of software with the power of the internet across a range of devices.
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  • TEXT "HAITI" to 90999
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  • Access Stable & Secure IT Transform through Innovative IT Economic & social development opportunities IT Demonstrations (KEXP, Nature Conservancy); NGO IT challenges; NetHope Optimize Service Delivery IT services, support and training 50 NGO Connection Days; Strategic NGO CIO engagement; NPower Software, tools, and know-how Software + Services; NGO Connection Website; TechSoup Unleashing technology to advance social and economic development
    • Success:
    • Impact
    • Reach
    • Thought leadership
    • Engaged NGO IT communities
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  • Learn more at: https://offers.crmchoice.com/nonprofit/
  • Multiple Monitors, Multiple Mice & Keyboards connected to One PC Learn more: www.microsoft.com/multipointserver One Monitor, Multiple Mice connected to One PC
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  • Ensure developers are encouraged to create for social change
  • Ensure access to relevant services, training & support
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  • BE A RISK-TAKER. BE RELEVANT. BE INNOVATIVE. BE VISIBLE. BE TRANSPARENT. BE COLLABORATIVE. BE GEEKY. BE A CHANGER. The top 10 in-demand jobs in 2010, didn’t exist in 2004 . We are currently preparing students for jobs that don’t exist , using technologies that haven’t been invented , in order to solve problems we don’t even know are problems yet. The U.S. Dept of Labor estimates that today’s learner will have 10-14 jobs by the age of 38 . If MySpace were a country , it would be the 5th largest in the world. We are living in exponential times. It is estimated that a week’s worth of the New York Times contains more information than a person was likely to come across in a lifetime in the 18 th century . The amount of new technical information is doubling every 2 years . By 2010 it’s expected to double every 72 hours . Predictions are that by 2049, a $1000 computer will exceed the computational capabilities of the entire human species . Many of today’s college majors didn’t exist 10 years ago . More than 50% of U.S. 21 year olds have created content on the web. More than 70% of 4 year olds have used a computer.
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