MOS-0XP
Microsoft Outlook 2002
Exam: MOS-0XP
Demo Edition
CERT MAGIC
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MOS-0XP
QUESTION 1
Describe the procedures for assigning the Personal category to an e-mail message. Assume
you are currently viewing the contents of the Inbox folder. Select all that apply.
A. Right click the message, and select Categories from the shortcut menu. Click the Personal
check box, and click Ok.
B. Open the message by double clicking it. Select Edit, Categories on the menu bar. Click the
Personal check box, and click Ok.
C. Select the message. Select Edit, Categories on the menu bar. Click the Personal check box,
and click Ok.
D. Select the message. Select File, Categories on the menu bar. Click the Personal check box,
and click Ok
Answer: A, C
Explanation: The Tools menu does not contain the Categories command. When a
message is open, the Categories command is not on the Edit menu. Answers A and C are
the most common methods of assigning a category to a message.
QUESTION 2
Select all methods that can be used to open a message. Select all that apply.
A. Left click the message and select Open from the shortcut menu
B. Select the message, and perform a Ctrl-O on the keyboard.
C. Right click the message and select Open from the shortcut menu.
D. Select the message and press Enter on the keyboard.
Answer: B, C, D
Explanation: Answers B, C, and D are less familiar methods of opening a message. The
most common method is to double click the message. Answer A is incorrect, as left clicking
does not call up a shortcut menu.
QUESTION 3
Donald is reading a new message without opening it. How can he do this?
A. The message is selected and he is reading it in the view pane.
B. The message is selected and he is reading it in the inbox pane.
C. The message is selected and he is reading it in the preview pane.
D. The message is selected and he is reading it in the window pane.
Answer: C
Explanation: If the Preview Pane is turned on, selected messages in the message pane can
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be read in the preview pane. The preview pane is turned on by selecting View, Preview
Pane on the menu bar or by clicking the Preview Pane button on the Advanced toolbar.
QUESTION 4
You have created a new mail message that you will send to a co-worker and you want to
build and send an Excel worksheet along with the message. How can you accomplish this
task without separately launching Excel?
A. Select File, New, Office Document on the menu bar. When the New Office Document dialog
box displays, double click the Excel program icon
B. Select Tools, Office Document on the menu bar. When the New Office Document dialog box
displays, double click the Excel program icon
C. Select New, Excel Workbook on the menu bar. When the New Excel Workbook dialog box
displays, double click the Excel worksheet icon.
D. Select File, New, Excel document on the menu bar. When the New Excel Document dialog
box displays, double click the Excel worksheet icon.
Answer: A
Explanation: After executing the commands in Answer A, a dialog box displays asking
you if you want to Post the document in this folder or Send the document to someone.
When you select Send the document to someone, a new message window appears with a
second
Document window behind it containing the specified MS Office file such as Excel, Word, or
PowerPoint.
QUESTION 5
When a task has been marked as completed by placing a check mark in the task, how does
the task Subject and Due Date appear in the Tasks folder?
A. A single line goes through the task
B. A double line goes through the task
C. That task disappears
D. The task becomes bold
Answer: A
Explanation: When a task is marked as completed, a single line goes through the task
and the % of Completion is changed to 100%. A task is created by selecting the Tasks
folder from the folder list and selecting the New Task button on the toolbar. Tasks are
usually assigned to other people who can either Accept or Reject
QUESTION 6
Pick the most efficient way to add a contact to a category.
A. Select the contact from the Contacts folder, select View, Categories on the menu bar, select
the desired category and click Ok.
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B. Select the contact from the Contacts folder, select Tools, Categories on the menu bar, select
the desired category and click Ok.
C. Select the contact from the Contacts folder, select File, Categories on the menu bar, select the
desired category and click Ok.
D. Right click the contact from the Contacts folder, select Categories from the shortcut menu,
check the desired category, and click Ok.
Answer: D
Explanation: Answers A, B, and C have erroneous menu commands. The Edit menu is
used to display the Categories dialog box. In this case, D is the most efficient way to add a
contact to a category.
QUESTION 7
Select all of the methods that can be used to create a new appointment. Select all that
apply.
A. Select the Inbox folder from the folder list. Select the dropdown arrow on the New Message
toolbar button and select New Appointment on the dropdown list.
B. Select the Calendar folder from the folder list, and click the New Appointment button on the
toolbar. Click the 1-Day button on the toolbar and double click a time block.
C. Select Inbox from the folder list. Click the 1-Day button on the calendar toolbar. Double click
a time block in the calendar.
D. Perform a Ctrl-Shift-A on the menu bar.
Answer: A, B, D
Explanation: Although Answer A is a little inefficient, it would still work. Answer C
would not work as the appointment toolbar does not display when the Inbox folder is
selected. Answers B and D are the two most common ways to create a new appointment.
QUESTION 8
You currently have a message open. What is the correct menu bar sequence to save the
message as a text only file to the disk in drive A:?
A. Select File, Save As on the menu bar. Select the 3 ? Floppy (A:. option from the Look in drop
down list at the top of the Save As dialog box. Select Text Only (*.txt. from the Save as type
dropdown list. Click the Save button.
B. Select Tools, Save As on the menu bar. Select the 3 ? Floppy (A:. option from the Look in
drop down list at the top of the Save As dialog box. Select Text Only (*.txt. from the Save as
type dropdown list. Click the Save button.
C. Select File, Save As on the menu bar. Select the 3 ? Floppy (A:. option from the Look in drop
down list at the top of the Save As dialog box. Select Rich Text Format (*.rtf. from the Save as
type dropdown list. Click the Save button.
D. Select File, Save As Text File on the menu bar. Select Text Only (*.txt. from the Save as type
dropdown list. Click the Save button.
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Answer: A
Explanation: Answer B is incorrect as the Save As command is not on the Tools menu.
Answer C saves the file as a Rich Text Format file. Answer D is incorrect because there is
no Save As Text File command on the menu bar. By default, the default folder would be
My Documents which is on drive C.
QUESTION 9
Select all methods that can be used to create a contact. Select all that apply.
A. Select the Contacts folder in the folder list. Click the New Contact button on the toolbar. Key
in the contact information, and click the Save and Close button on the toolbar.
B. Select Tools, New Contact on the menu bar. Key in the contact information, and click the
Save and Close button on the toolbar.
C. Select the Contacts folder in the folder list. Perform Ctrl-N on the keyboard. Key in the
contact information, and click the Save and Close button on the toolbar.
D. Select the Contacts folder in the folder list. Right click anywhere in the contacts window, and
select New Contact on the shortcut menu. Key in the contact information, and click the Save and
Close button on the toolbar.
Answer: A, C, D
Explanation: All are valid methods of creating a contact except answer B. The Tools
menu does not have any contact options.
QUESTION 10
By what three attributes can notes be changed? Select all that apply.
A. Size
B. Color
C. Font
D. Icon
Answer: A, B, C
Explanation: Note sizes are small, medium, and large. Note colors include, white, blue,
pink, green, and yellow. To change Note color, right click the note, and select Color from
the shortcut menu. To modify other note settings, select Tools, Options on the menu bar.
Select the Note Options button from the Preferences tab on the Options dialog box. Set the
options from the Note Options dialog box, and click Ok.
QUESTION 11
Select all TRUE statements in reference to attaching files to messages. Select all that apply.
A. Only one message can be attached to a message.
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B. A file can be attached to a new message by selecting the paper clip button on the toolbar.
C. Multiple files can be attached to a message.
D. Select File, Insert File on the menu bar to attach a file to a message.
Answer: B, C
Explanation: Any type of file(s. can be attached to an e-mail message. When a file is
attached to a message, an icon within the message represents the file. When a recipient
receives an e-mail message with a file attachment, there is a paperclip icon next to the
message when viewed in the Inbox.
QUESTION 12
Which choice below is NOT an option when delivering a message?
A. Delivery Receipt
B. Sensitivity
C. Open Receipt
D. Read Receipt
E. Voting buttons
Answer: C
Explanation: Open Receipt is not a message option. Other message options include
Importance Levels and Have replies sent to. To set message options, create a new message
and click the Options button on the toolbar.
QUESTION 13
When invitations are sent out for a meeting, they can be any of three roles. Which role is
not available to a meeting attendee?
A. Resources
B. Required
C. Mandatory
D. Optional
Answer: C
Explanation: People who must attend the meeting are set as Required. People who can
come to the meeting if they wish, are Optional. Conference rooms and equipment such as
video projectors and televisions are Resources. Mandatory is not a meeting attendee role.
QUESTION 14
Jack has just created a folder called Important Mail. How can he move messages from the
Inbox into the newly created folder? Select all that apply.
A. Select the messages in the Inbox. Drag and drop them into the Important Mail folder.
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B. Select the messages in the Inbox. Right click the selected messages, and select Move to Folder
on the shortcut menu. Select the Important Mail folder from the dialog box, and click Ok.
C. Select the messages in the Inbox. Right click the selected messages, and select Locate to Folder
on the shortcut menu. Select the Important Mail folder from the dialog box, and click Ok
D. Select the messages in the Inbox. Right click the selected messages, and select Copy to Folder
on the shortcut menu. Select the Important Mail folder from the dialog box, and click Ok
Answer: A, B
Explanation: Answer C is incorrect because Locate to Folder is not a shortcut menu
option. Answer D is incorrect because the shortcut menu option is Move to Folder not Copy
to Folder. Answers A and B are the most common methods of moving messages between
folders.
QUESTION 15
Select the proper procedures for assigning the Favorites category to a single note? Select all
that apply.
A. Select the note. SelectEdit, Categories on the menu bar. Check the Favorites category check
box, and click Ok.
B. Select the note. Select File, Categories on the menu bar. Check the Favorites category check
box, and click Ok
C. Right click the note and select Categories on the shortcut menu. Check the Favorites category
check box, and click Ok
D. Select the note. Select View, Categories on the menu bar. Check the Favorites category check
box, and click Ok
Answer: A, C
Explanation: Categories can be assigned to notes by either using answers A or C. Answers
B and D contain incorrect menu bar commands.
QUESTION 16
Gayle is creating a new mail message. What levels are available when she selects the
Sensitivity dropdown list located in the Message Options dialog box? Select all that apply.
A. Private
B. Classified
C. Restricted
D. Confidential
E. Secret
Answer: A, D
Explanation: There are four sensitivity levels that can be applied to a message:
Private, Personal, Confidential, and Normal. Normal is the default level assuming the
default
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settings have not been changed. Classified, Secret and Restricted do not exist. To set
sensitivity levels from a new mail message window, select the Options button on the
toolbar.
QUESTION 17
Pick the TRUE statements in reference to printing an open message. Select all that apply.
A. The print button is located on the Standard toolbar.
B. Activate the Print dialog box by performing a Ctrl-P on the keyboard.
C. Select Tools, Print on the menu bar.
D. Select File, Print on the menu bar.
Answer: A, B, D
Explanation: Answers A, B, and D are the most common methods of printing an
open e-mail message. There is not a print option on the Tools menu.
QUESTION 18
Besides the File menu, what other menu bar item can be used to create a new mail
message?
A. Tools
B. View
C. New
D. Actions
Answer: D
Explanation: Selecting Actions, New Mail Message on the menu bar is a less common
method of creating a new mail message. The most common method is to either click the
New Message button on the toolbar or by double clicking a blank area of the message pane.
QUESTION 19
Kyle wants to create a meeting that takes place every third Thursday of the month. How
can Kyle accomplish this task? Select all that apply.
A. Select the Calendar folder from the folder list. Select Tools, New Meeting Request on the
menu bar. Select the Recurrence button on the toolbar.
B. Select the Inbox folder from the folder list. Select Actions, New Meeting Request on the
menu bar. Select the Recurrence button on the toolbar
C. Select the Calendar folder from the folder list. Select File, New, Meeting Request on the
menu bar. Select the Recurrence button on the toolbar
D. Select the Calendar folder from the folder list. Select Actions, New Meeting Request on the
menu bar. Select the Recurrence button on the toolbar
Answer: C, D
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Explanation: To create a recurring meeting, select the Calendar folder in the folder list.
Select Actions, New Meeting Request on the menu bar. Select the Recurrence button on the
toolbar.
QUESTION 20
When a folder has been archived, what default filename extension is assigned to the
archived file?
A. PTS
B. STP
C. PST
D. SPT
Answer: C
Explanation: When a folder is archived, the file which contains the archived information
has a pst extension by default. An example of an archived filename is oldmail.pst. To
archive a folder, select the folder in the folder list, click File, Archive on the menu bar, key
the filename, and click Ok.
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