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User Experience Design

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  • 1. User Experience Design Justin Lee
  • 2. My career graphic designer web designer flash deseloper=designer+developer design researcher user experience designer innvocationeer=innovation+enginneer
  • 3. What is Experience?
  • 4. photo by manganite
  • 5. photo by chrisdejabet
  • 6. photo by pleun
  • 7. photo by phil dokas
  • 8. m ar ke tin g kn o w ch an ne l tri al& bu y pr od The Whole Experience uc t us cu e st om er se rv ice su pp or t
  • 9. Don’t ask what they need, ask what they remember.
  • 10. What is Experience Design?
  • 11. What is User Experience Design?
  • 12. Don Norman on User Experience Design I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.
  • 13. m ar ke tin g kn o w ch an ne l User Experience tri al& bu pr y od uc t cu st us om e er se rv ice su pp or t
  • 14. Jesse James Garrett, 2000
  • 15. Logic+Emotion
  • 16. We can not control user experience, but we can influence it.
  • 17. User Experience Design Process
  • 18. Vision Research Design Validate Implement
  • 19. Vision Research Design Validate Implement What is the goal? business objective & strategy
  • 20. Vision Research Design Validate Implement A game console for non gamers.
  • 21. Vision Research Design Validate Implement Who are they?
  • 22. Vision Research Design Validate Implement What user want from your product?
  • 23. Vision Research Design Validate Implement User want to hire a product to do a job.
  • 24. Vision Research Design Validate Implement What is the job?
  • 25. Vision Research Design Validate Implement What problem they want to solve in which context?
  • 26. Vision Research Design Validate Implement If user don’t hire your product, what they will hire?
  • 27. Vision Research Design Validate Implement XX What they care?
  • 28. Vision Research Design Validate Implement don’t re-inventing the wheel
  • 29. Vision Research Design Validate Implement preset functions
  • 30. Vision Research Design Validate Implement action navigate design pattern
  • 31. Vision Research Design Validate Implement + + cross-pollination
  • 32. Vision Research Design Validate Implement Find out the solutions
  • 33. Vision Research Design Validate Implement not too much...
  • 34. Vision Research Design Validate Implement Pick ideas
  • 35. Vision Research Design Validate Implement prototyping
  • 36. Vision Research Design Validate Implement prototyping
  • 37. Vision Research Design Validate Implement prototyping
  • 38. Vision Research Design Validate Implement Heuristic Evaluation
  • 39. Vision Research Design Validate Implement Shigeru Miyamoto’s Wife-o-Meter
  • 40. Vision Research Design Implement Validate
  • 41. The Value of UX Design Process It helps build products people want and need. It saves time and money.
  • 42. Educate your boss!
  • 43. m ar ke tin g ch an ne l pr od uc t cu sto m er se rv ice We are all experience designer
  • 44. empathy
  • 45. Thank You!