User Experience Design

User Experience Design Justin Lee

My career graphic designer web designer ﬂash deseloper=designer+developer design researcher user experience designer innvocationeer=innovation+enginneer

What is Experience?

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m ar ke tin g kn o w ch an ne l tri al& bu y pr od The Whole Experience uc t us cu e st om er se rv ice su pp or t

Don’t ask what they need, ask what they remember.

What is Experience Design?

What is User Experience Design?

Don Norman on User Experience Design I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.

m ar ke tin g kn o w ch an ne l User Experience tri al& bu pr y od uc t cu st us om e er se rv ice su pp or t

Jesse James Garrett, 2000

Logic+Emotion

We can not control user experience, but we can inﬂuence it.

User Experience Design Process

Vision Research Design Validate Implement

Vision Research Design Validate Implement What is the goal? business objective & strategy

Vision Research Design Validate Implement A game console for non gamers.

Vision Research Design Validate Implement Who are they?

Vision Research Design Validate Implement What user want from your product?

Vision Research Design Validate Implement User want to hire a product to do a job.

Vision Research Design Validate Implement What is the job?

Vision Research Design Validate Implement What problem they want to solve in which context?

Vision Research Design Validate Implement If user don’t hire your product, what they will hire?

Vision Research Design Validate Implement XX What they care?

Vision Research Design Validate Implement don’t re-inventing the wheel

Vision Research Design Validate Implement preset functions

Vision Research Design Validate Implement action navigate design pattern

Vision Research Design Validate Implement + + cross-pollination

Vision Research Design Validate Implement Find out the solutions

Vision Research Design Validate Implement not too much...

Vision Research Design Validate Implement Pick ideas

Vision Research Design Validate Implement prototyping

Vision Research Design Validate Implement Heuristic Evaluation

Vision Research Design Validate Implement Shigeru Miyamoto’s Wife-o-Meter

Vision Research Design Implement Validate

The Value of UX Design Process It helps build products people want and need. It saves time and money.

Educate your boss!

m ar ke tin g ch an ne l pr od uc t cu sto m er se rv ice We are all experience designer

empathy

Thank You!

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User Experience Design

by Justin Lee on Apr 29, 2009

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User Experience Design — Presentation Transcript