Using FOSS For Better Service Delivery (Presented at Mycio 2008)
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Using FOSS For Better Service Delivery (Presented at Mycio 2008) - Presentation Transcript
- Open Source: The Australian Experience
- No strategic approach from Government
- Successes driven by innovative agencies
- Barriers to adoption... Knowledge & Procurement
- Cost?
- Fit for Purpose Value for Money
- Fit for Purpose
- Vendor sympathy for failed projects?
- Try before you buy!
- Malleable to current and future goals
- Value for Money
- Customer service imperative
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