Pioneering a Journey of Organisational Transformation and Success | Talent Connect Sydney 2014
 

Pioneering a Journey of Organisational Transformation and Success | Talent Connect Sydney 2014

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Learn how Anastasia Liberatos elevated the role of talent acquisition from tactical to strategic adviser within Salmat, Australia's leading multichannel communications company, in just over two ...

Learn how Anastasia Liberatos elevated the role of talent acquisition from tactical to strategic adviser within Salmat, Australia's leading multichannel communications company, in just over two years.

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Pioneering a Journey of Organisational Transformation and Success | Talent Connect Sydney 2014 Pioneering a Journey of Organisational Transformation and Success | Talent Connect Sydney 2014 Presentation Transcript

  • JUST  GET  OUT  OF  THE  WAY   ANASTASIA  LIBERATOS   Group  Recruitment  Manager   Salmat     Pioneering  a  Journey  of  Organisa9onal   Transforma9on  and  Success  
  • GET  CLOSER  TO  YOUR  CUSTOMERS   WHO  IS   SALMAT?   6  BILLION   VOICE   CONTACT  CENTRES   &  AUTOMATED   INTERACTIONS     TRUSTED   PARTNER   INSPIRES  AND   EMPOWERS   DEEP   RELATIONSHIPS   MULTI-­‐PLATFORM   ASX  LISTED   MULTI  –  CHANNEL   INTERACTIONS   A  YEAR   AUSTRALIA’S   BEST  KEPT  SECRET   DIRECT  MAIL   CATALOGUE   DIRECT   MAIL   CATALOGUE   EMAIL   ONLINE   MOBILE  
  • GET CLOSER TO YOUR CUSTOMERS Organisational Transformation GAME   PLAN   EVOLVE   ASSESS   ATRACT   BEST   TALENT   REDUCE   AGENCY   SPEND   PARTNER  EVALUATE   REVAMP  
  • GET CLOSER TO YOUR CUSTOMERS Evaluate MARKETING     DIGITAL    FINANCE     SALES     HR     MANUFACTURING     LEGAL     CALL  CENTRE     CONTRACTORS     CONSULTANTS     IT     TWO  DIVISIONS   &  HEAD  OFFICE   THREE   COUNTRIES   TALENT     BULK  &  SPECIALISED   SKILL   SET   CES     CMS   HEAD  OFFICE     AUSTRALIA       NEW  ZEALAND       PHILLIPINES      
  • Revamp EXPERIENCED   RECRUITERS   TALENT   BRAND   PARTNERSHIP/   CREDIBILITY   LINKEDIN   RECRUITER   AGENCY   ENGAGEMENT  
  • GET CLOSER TO YOUR CUSTOMERS Talent Acquisition Team Recruit  ~  3,500  PosiOons   TEAM  LEAD:   BRANCH   MANAGEMENT   EXPERIENCE   BULK  VOLUME   RECRUITERS:   CALL  CENTRE  &   ASSESSMENT  CENTRE   EXPERIENCE   SPECIALISED   RECRUITERS:   DIGITAL,  IT,   FINANCE,  SALES  &   MARKETING  
  • Talent Brand
  • GET CLOSER TO YOUR CUSTOMERS Agency Agreement: Preferred Supplier Agreements 3   LIAISED  WITH  MANAGERS   2   ASSESSED  AGENCIES  AGREEMENTS   4   NEGOTIATED  NEW  TERMS  &  MARGIN   5   AGENCIES  SIGNED  NEW  SALMAT  TERMS   6   UPDATED  SALMAT  RECRUITMENT  PROCEDURE   PLACED  AGENCY  DISCLAIMER  ON  EVERY  EXTERNAL  ADVERTISEMENT   1  
  • Agency Engagement   RECRUITMENT  MANAGER  ALLOCATES  TO  RECRUITER  HIRING  MANAGER  RAISES  JOB     RECRUITER  BEGINS  SOURCING     RECRUITMENT  MANAGER  GAINS  APPROVAL  FROM  HEAD   OF  DIVISION     RECRUITMENT  MANAGER  LIAISES  WITH  AGENCY     INTERNAL  RECRUITER  &  AGENCY  RECRUITER  SOURCE  FOR   POSITION   HIRING  MANAGER  REQUESTS   AGENCY    ENGAGEMENT  
  • GET CLOSER TO YOUR CUSTOMERS How do we hunt the Passive Talent - LinkedIn Recruiter AGENCY  SPEND   REDUCED   INVESTED    
  • Assess SURVEYS   TIME  TO  HIRE   COST  PER  HIRE   AGENCY  SPEND   TALENT  BRAND  
  • GET CLOSER TO YOUR CUSTOMERS LinkedIn Global Talent Pool -Careers Page GOLD  CAREERS   PAGE     TRAFFIC  DRIVER   CAMPAIGN     WORK  WITH   US   CAMPAIGN   2M+ INDONESIA 2M+ PHILIPPINES 1M+ MALAYSIA 1M+ SINGAPOR E 1M+ SAUDI ARABIA 16M+ BRAZIL 93M+ UNITED STATES OF AMERICA 9M+ CANADA 24M+ INDIA 5M+ AUSTRALIA 1M+ NEW ZEALAND 3M+ SOUTH AFRICA 1M+ UNITED ARAB EMIRATES 13M+ UNITED KINGDOM 7M+ FRANCE 6M+ ITALY 1M+ BELGIUM 1M+ DENMARK 2M+ TURKEY 4M+ NETHERLANDS 1M+ SWEDE N 5M+ SPAIN LinkedIn   Recruiter  
  • Salmat Women in Leadership
  • Reaching Talent – Careers Page 6,420  VISITORS  IN  THE  LAST  12  MONTHS  
  • Reaching Talent 371  AVERAGE  MONTHLY  APPLICATIONS  
  • Reaching Talent – Talent Brand Index Talent  Brand  Reach   Talent  that’s  familiar  with  you  as  an  employer   Viewing  employee  profiles   Connec9ng  with  your  employees   Talent  Brand  Engagement   Talent  that  is  interested  in  you  as  an   employer   Researching  company  and  career  pages   Following  your  company   Viewing  jobs  and  applying  
  • GET CLOSER TO YOUR CUSTOMERS Reaching Talent - Talent Brand Index 137%   GROWTH   307%   GROWTH  
  • Reaching Talent EMPLOYEE  MEMBERS         MONTHLY  EMPLOYEE  PROFILE  VIEWS         MONTHLY  COMPANY  PAGE  VIEWERS         MONTHLY  CAREER  PAGE  VIEWERS         TOTAL  FOLLOWERS         MONTHLY  JOB  VIEWERS         TALENT  BRAND  ENGAGEMENT         TALENT  BRAND  INDEX       +25%         +35%         +69%                 +114%         +514%         +307%         +137%   %  GROWTH   SINCE  MARCH   2013  
  • Transformation TEAM   PARTNERSHIP   AGENCY   ENGAGEMENT   LINKEDIN   CAREER  PAGE   LINKEDIN   RECRUITER   TALENT  BRAND    YOUTUBE   CLIPS   90%  REDUCTION  IN  AGENCY  SPEND  
  • Anastasia.liberatos@salmat.com.au   Thank  you   T:  +61  3  8662  6749  M:  +61  448  354  658