Tension between social capital and privacy on Facebook Sandra Hsu Hsuan-Ting Chen
Purpose of the Study New social network and form of interpersonal relationship have emerged in the new media era. Social capital and privacy are two important concepts and represent pros and cons of this emerged network. This study is aimed to bridge these two important fields of research and to find their relationship in the online environment.
i. Network intensity (tie strength) ii. Network diversity (bridging and bonding) iii. Network size Social capital and privacy awareness and skill
Literature Review Privacy The right to be alone (Brandeis, 1890) The right to control information about themselves (Fried, 1968) A dynamic process of continuous negotiation and a dialectic process of regulation that is conditioned by people and by those of others with whom they interact in network environments. Privacy issue on Facebook Privacy paradox: Facebook users may be concerned about their personal privacy; however, the majority will continued to disclosed personally identifying information as a signaling tool to their peers (Barnes, 2006). People are more likely to give up their privacy by voluntarily providing personal information and actively sharing it for the benefits of SNSs such as maintaining or building relationships. Need for popularity is one of the reasons young adults are more likely to be visible within a social network and disclose information to build relationships (Christofides, 2009). Benefit-risk ratio: Privacy concerns were overridden by the expected gratifications (Debatin, Lovejoy, Horn, & Hughes, 2009) Invisible others: “Like being in a movie theater without a view of other seats” (Zittrain, 1997, p.496)
Privacy awareness/concern (cognitively) Systematic dimension FB releases users’ data Ads/Game applications may obtain personal data Some FB functions may release your information, such as photos Awareness is reduced in a day-to-day interactions with friends(what kinds of friends? What types of social capital that reduce or enhance users privacy awareness) (Lipford, Besmer & Watson, 2008) Privacy skills/practices (behaviorally) Personal dimension Privacy paradox (Barnes, 2006) Public or private profile. To what extent? Detailed privacy setting in your profile How often do you leave comments or posts on others’ walls? Do you allow others to leave comments or posts on your walls?
However, previous studies on privacy awareness/concern and privacy skills/practices mainly examine the relationships with gratifications on SNSs which are primarily relationship maintaining and building. Nor research to date investigate the relationship as a type of social capital, such as bridging and bonding social capital that can influence users privacy awareness/concern and privacy skills/practices.
Research Questions RQ1: What is the relationship between network intensity and privacy awareness? RQ2: What is the relationship between network diversity and privacy concern? RQ2a: What is the relationship between bridging social capital and privacy awareness? RQ2b: What is the relationship between bonding social capital and privacy awareness?
Research Questions RQ3: What is the relationship between network intensity and privacy skill? RQ4: What is the relationship between network diversity and privacy skill? RQ4a: What is the relationship between bridging social capital and privacy skill? RQ4b: What is the relationship between bonding social capital and privacy skill?
Research Design (Measurement) Social capital (network intensity; network diversity; network size). Facebook use. Privacy awareness/concern. Privacy risk perception Privacy skill and practice