Victor Valley College - Community Focus Groups - Education Master Plan 2012

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Victor Valley College - Community Focus Groups - Education Master Plan 2012

  1. 1. Taking the Educational Master Plan to the StreetsVictor Valley College Office of Institutional Effectiveness :: Fall 2012
  2. 2. Take the EMP to the High Desert streets… Where have we been? Where are we now?Where do we go What do community members think of the game next? plan so far? Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  3. 3.  Apple Valley Chamber Office  Apple Valley High School18 locations across the region  AVUSD Offices  Citizens Business Bank  Desert Valley Hospital  Excelsior High School  Hesperia Chamber Office  Residence in Hesperia  Hispanic Chamber  Lucerne Valley Community Center  Marriott Courtyard, Sherman Oaks  Phelan Community Center  Shear Realty, Spring Valley Lake  VV African-American Chamber  Victorville Chamber of Commerce  Victorville City Hall  Victor Valley College Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  4. 4. Education 58▪ 27 sessions over 15 days (9/13/2012 to 10/3/2012) Business/Industry 57▪ 170 participants VVC Employee 40▪ 24 years average High Desert residency Other 24▪ 18 years average time worked in the High Desert Community-Based Org 22▪ First "extended stay" in the High Desert Government 19 ranging from 1945 to 2012▪ Multiple sectors represented VVC Student 17 (duplicated counts) Faith-Based Org 10 Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  5. 5. ▪ Participants’ interactions with VVC range from being graduates or students, attending cultural events and/or participating in meetings on the campus ▪ Only 2 of 170 participants indicated never having any interactions with VVC ▪ Participants represent a robust cross- section of High Desert residents capable of providing valuable perspective and insight into VVC’s past and futureVictor Valley College Office of Institutional Effectiveness :: Fall 2012
  6. 6.  Developed systematic focus group protocol Trained group of volunteers from among VVC workforce to facilitate PIO & VVCF arranged groups across the region Facilitators deployed protocol with groups of 4 to 8 community members 1 to 2 hour discussions gathering feedback on VVC goals, priorities, and public image Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  7. 7.  VVC is perceived as very important to the community and to participants personally  There is general support for the goals set by the Board of Trustees, albeit with valuable constructive criticism  Opportunities exist to improve perceptions about VVC’s fiscal responsibility and service to students  Educational quality is perceived to be positive  Broad support is found for the strategic directions set forth in the Educational Master Plan—in fact…Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  8. 8.  All 7 of the Strategic Priorities identified in EMP 2012 are perceived as worthy of “Top 3” status in the eyes of our community members—with the most popular priorities related to Increasing student access (SP1) Responsible development of new programs (SP3) Collaborating with community partners (SP5)Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  9. 9. 61% SP1 - Meet the needs of all students through a27% variety of scheduling options, class21% locations, service12% delivery methods, and universal access to39% programs and services.Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  10. 10. 29%SP2 - Expand the use oftechnology to improve 4%instructionalprograms, student 12%support services, andcampus support 13%operations. 71% Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  11. 11. 52% SP3 - Develop innovative19% education and training programs guided by15% market demand and18% available institutional assets and resources.48%Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  12. 12. 42%SP4 - Improveinstitutional performance 9%on measures of student 17%success, institutionaleffectiveness, and fiscal 15%responsibility. 58% Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  13. 13. SP5 - Collaborate with48% regional K-1221% schools, business partners, and15% community-based organizations to improve12% college and career readiness of High Desert52% students.Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  14. 14. SP6 - Provide 26%consistent, high qualitycustomer service to 6%empower 8%students, communitymembers, and fellow 12%employees throughoutthe campus. 74% Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  15. 15. 19%7% SP7 - Foster an inclusive campus climate where all4% are welcomed, respected, and8% valued.81%Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  16. 16.  Strategic priorities in EMP [SP3] Innovative, fe 2012 adequately cover asible training most community programs [SP5]Collaboration [SP4] Performance concerns with on community accountability partners measures [SP1] Alternative,  SP1, SP3, and SP5 most accessible scheduling popular [SP6] [SP2] High quality Expanded customertechnology use service [SP7]  These priorities must be Inclusive, welc oming campus core considerations in climate planning and allocating resources Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  17. 17.  In addition to gathering feedback on the EMP, participant perceptions of VVC’s image were assessed. Participants provided suggestions for how we can achieve the district “image” goal—that is, having a reputation of being a high quality educational institution. Opportunities for improvement of public perceptions of VVC’s fiscal responsibility and services to students should be addressed. Participants were asked to describe VVC in one word—depicted by the word cloud on the next page. Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  18. 18. Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  19. 19.  VVC is necessary, import- ant, and essential to the Where have community. we been?  Community support is found for the EMP, but Where are there is a lot of work we now? ahead.Where do we go  We have an opportunity now to continue evolving next? and improving. Victor Valley College Office of Institutional Effectiveness :: Fall 2012
  20. 20. email Virginia.Moran@vvc.eduVictor Valley College Office of Institutional Effectiveness :: Fall 2012

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