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Mobile Banking Trend<br />A Personal Opinion<br />By: Budi Setiawan<br />
Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing balance checks, account tran...
Technology behind it<br />Mobile devices<br />Connector using TCP Socket, HTTPs, etc<br />Multiple mobile access method<br...
Common Features<br />
Is it worth it ?<br />Source: Mobile Malaysia, 2005<br />Beside reduce transaction cost, there are more benefit of mobile ...
  Saving of customer time
  Anywhere banking</li></li></ul><li>What Customer want from Mobile Banking: <br />Balance inquiry: 74%<br />Notifications...
What Next? <br />
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Mobile banking Trend

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  1. 1. Mobile Banking Trend<br />A Personal Opinion<br />By: Budi Setiawan<br />
  2. 2. Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing balance checks, account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone <br />Mobile banking has until recently (2010) most often been performed via SMS or the Mobile Web. Apple's initial success with iPhone and the rapid growth of phones based on Google's Android (operating system) have led to increasing use of special client programs, called apps, downloaded to the mobile device.<br />An Overview<br />
  3. 3. Technology behind it<br />Mobile devices<br />Connector using TCP Socket, HTTPs, etc<br />Multiple mobile access method<br />Mobile Banking Application<br />Core Banking System<br />SMS gateway / SMSCs<br />SMS<br />J2ME<br />Outsource / bank premises<br />bank premises<br />3G/GPRS/Internet<br />WAP<br />Payment Aggregators<br />Other banks<br />Visa, Master,etc<br />3rd parties<br />
  4. 4. Common Features<br />
  5. 5. Is it worth it ?<br />Source: Mobile Malaysia, 2005<br />Beside reduce transaction cost, there are more benefit of mobile banking: <br /><ul><li> 24 hours availability
  6. 6. Saving of customer time
  7. 7. Anywhere banking</li></li></ul><li>What Customer want from Mobile Banking: <br />Balance inquiry: 74%<br />Notifications: 73%<br />Statement: 48%<br />Notification of account limit: 47%<br />Transfer fund between accounts: 35%<br />Pay accounts: 28 %<br />Make a purchase: 21%<br />Current preference <br />Source: Berg Insight<br />
  8. 8. What Next? <br />
  9. 9. As per August 2011, there are at least 9 banks own and operate mobile banking product in Indonesia<br />Commonwealth Bank (http://m.commbank.co.id)<br />BCA (https://m.klikbca.com)<br />OCBC NISP (http://m.ocbcnisp.com)<br />Permata Bank (www.joylivingpermatabank.com/dl)<br />Bank SyariahMandiri (need to call customer service for downloading the application)<br />Bank BII Maybank(http://www.bii.co.id/mbanking/index.htm)<br />Bank Mandiri (https://m.bankmandiri.co.id/mMandiri)<br />Bank BNI (need to register in ATM to get the link through SMS)<br />Bank Mega (need to download first from Mega Website and Installed manually)<br />Mobile Banking in Indonesia<br />
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