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When Your Colleague´s Mistake Affects You - Task 3837
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When Your Colleague´s Mistake Affects You - Task 3837

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  • 1. When a Colleague's Mistakes Affect you
  • 2. Introduction
    • In an attempt to function in this increasingly complex world, organizations are becoming increasingly complex themselves.
  • 3. Important
    • They are built on collaborative partnerships which means more and more of your work depends on the work of someone else.
    • When a colleague is making mistakes, this interconnectedness can feel like a major pitfall.
  • 4. Important Question
    • So what do you do when a colleague is not doing her part and it's affecting your work?
  • 5. What the Experts say
    • The type of mistakes you might be affected by vary greatly:
      • A colleague may miss deadlines,
      • not produce the work required,
      • make errors in calculations or even provide you with misinformation.
  • 6. Diagnose the Issue
    • The first step is to understand what's really going on.
    • Try to determine if the problem is short-term (private issue at home, workload, health problem) or long-term (lack of skill, poor cultural fit with the organization).
  • 7. Approach Your Colleague Directly
    • The best approach is to go to the source - speak with your colleague directly.
    • This conversation should take place in an informal and private setting.
    • Don't accuse or blame your colleague. Use concrete examples to explain what you are seeing and its impact on you.
  • 8. Offer Help and Support
    • If a short-term issue is causing the mistakes, such as a difficult time at home or an illness in the family, you should offer to help.
    • If you find that the source of the mistakes is a longer term issue, such as a lack of skill, you can offer to help brainstorm solutions.
  • 9. Protect Yourself
    • It's possible that you'll discover your colleague is intentionally making mistakes to undermine you or take credit for your work.
    • You can try to confront the person directly, hoping that may make him or her back down.
  • 10. When the Issue Continues…
    • Despite all your efforts and care in handling the situation, it is possible that the mistakes will continue.
    • This isn't only an inconvenience, it could hinder your career. The experts suggest you take a few approaches to preserving your reputation.
    • If possible, avoid working with that person in the future.
  • 11. Principles to Remember
    • Keep in mind that relationships matter.
    • Be direct and honest.
    • Offer help if the colleague is struggling with a short-term issue.
  • 12. Principles to Remember
    • Don't badmouth.
    • Don't assume your colleague is aware of the mistakes.
    • Don't go to your colleague's manager without first talking to your colleague and your manager
  • 13. Lico Reis Consultoria & Línguas P rof. Roberto Lico Reis www.licoreis.com [email_address] E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis