• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Rapport - Main Aspects
 

Rapport - Main Aspects

on

  • 1,029 views

 

Statistics

Views

Total Views
1,029
Views on SlideShare
1,028
Embed Views
1

Actions

Likes
0
Downloads
42
Comments
0

1 Embed 1

http://www.slideshare.net 1

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Rapport - Main Aspects Rapport - Main Aspects Presentation Transcript

    • Effective Communication Rapport
    • Introduction
      • People are our greatest resource.
      • Most everything you’ll ever want in life, you’ll need someone else to help you get it.
    • Creating Rapport
      • It takes (more than) two to tango.
      • You can’t do it all alone.
      • The benefits of creating and maintaining rapport with other human beings are enormous, so unless you’re a natural, it’s an essential skill worth learning.
    • Rapport - Definition
      • A dictionary definition describes it as ‘relation; connection, harmonious or sympathetic relation’.
    • Rapport - Important
      • It’s all about communicating effectively in your life to strengthen your connection with people and ensure you are understood.
    • Ways to Develop a Good Rapport
      • Don’t criticize, condemn or complain.
      • Give honest and sincere appreciation.
      • Become genuinely interested in other people.
      • Smile.
    • Ways to Develop a Good Rapport
      • Remember that a person’s name is to that person the sweetest and most important sound, in any language.
      • Be a good listener. Encourage others to talk about themselves.
    • Ways to Develop a Good Rapport
      • Make the other person feel important. And do it sincerely.
      • Show respect for the other person’s opinions. Never say, “You’re wrong”
      • If you are wrong, admit it quickly and emphatically.
      • Let the other person save face.
    • Conclusion
      • By applying a few of these tips each week, you will notice a profound change in your relationships with others.
    • Lico Reis Consultoria & Línguas P rof. Roberto Lico Reis www.licoreis.com [email_address] E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis