Wikis: Enabling Collaboration in Libraries

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Talk for Quebec Library Association Annual Conference 2007 in Montreal, QC.

Talk for Quebec Library Association Annual Conference 2007 in Montreal, QC.

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  • 1. Wikis: Enabling Collaboration in Libraries Meredith Farkas May 4, 2007 Quebec Library Association
  • 2. What you will learn
    • What a wiki is
    • What wikis are good for, what they’re not so good for
    • How libraries are successfully using wikis
    • Tips on developing a successful wiki
  • 3. What is a wiki?
    • Allows people to collaboratively develop a Web site without any tech-savvy (no HTML required!)
    • Like a content management system
    • Wiki = quick (in Hawaiian)
    • All community members can add to or edit the work of others
  • 4. Wiki background
    • Ward Cunningham and the Portland Pattern Repository
    • Wikipedia
    • Conference wikis, fan wikis, wiki knowledgebases
  • 5. Wiki Structure
    • All wikis start off as a single blank page
    • Pages are created and connected by hyperlinks
    • No ownership of pages; anyone can change the work of others
  • 6. Wiki components
  • 7. Discussion area for each page
  • 8. All changes made to the page
  • 9. List of changes made to all pages
  • 10. Wiki Syntax
    • Ways to format text, change color, create links, create tables, etc.
    • Not difficult to learn, but different
    • Differences for each wiki
    • WYSIWYG is the future
  • 11. Wikis vs. Blogs
    • No one owns content
    • No specific organization (hyperlinks)
    • Anyone can edit other people’s work
    • A person owns their post
    • Organized in reverse chron. order
    • Only author can edit their own work (others can comment)
  • 12. Wikis vs. Blogs
    • Perpetual work in progress
    • Good for collaborative group work
    • Posts are permanent
    • Good for disseminating info/starting a dialogue
  • 13. Why wiki?
    • Easy to use
    • Web-based
    • Anyone can make changes
    • Findability
    • Many free and open-source wikis
    • Flexible and extensible
  • 14. Why not wiki?
    • Too open (trust issues)
    • Concerns about ownership of content
    • Disorganized
    • Vandalism and spam
  • 15. Wikis in Practice
  • 16. How libraries can use wikis with their patrons
    • Community wiki
    • Subject guide wiki
    • Wiki as courseware
    • Wiki as Web site
  • 17. Community wiki http://daviswiki.org/
  • 18. Subject guide wiki http://www.library.ohiou.edu/subjects/bizwiki/
  • 19. Wiki as courseware http://biro.bemidjistate.edu/~morgan/e-rhetoric/wiki.php
  • 20. Wiki as Web site http://library.usca.edu/Main/HomePage
  • 21. How librarians can use wikis
    • Staff Intranet
    • Collaborative document editing
    • Collaboratively-developed manual
    • Guidebook
    • Knowledgebase
    • Planning space for conferences
  • 22. Staff Intranet
  • 23. Collaborative document editing http://www.zohowriter.com/
  • 24. Collaboratively-developed manual http://www.seedwiki.com/wiki/ antioch_university_new_england_library_staff_training_and_support_wiki/
  • 25. Guidebook http://meredith.wolfwater.com/wiki/
  • 26. Knowledgebase http://www.libsuccess.org/
  • 27. Planning space for conferences
  • 28. Wiki Tips How to develop and maintain a successful wiki
  • 29. Wiki Tips: Software
    • Do you want your wiki hosted?
      • Wiki Farms
      • Easier if you don’t have a server or don’t know what you’re doing
      • Examples: PBWiki , WetPaint , WikiSpaces
    • Do you want to install the software on your own server?
      • More software options this way
      • More control
      • Maintenance burden is on you
      • Examples: MediaWiki , PmWiki , Twiki
  • 30. Things to consider
    • Programming language
    • Ease of installation
    • Security
      • Permissioning
      • Spam prevention
    • Ease of use
    • Cost
  • 31. Things to consider (cont’d)
    • Syntax
    • Version control
    • Ability to hold discussions
    • RSS
    • Ability to change look
    • For help choosing software, check out the Wiki Matrix ( http:// www.wikimatrix.org / ).
  • 32. Wiki management
    • Seeding the wiki
    • Documentation
    • Policies
    • Marketing
    • Dealing with spam
  • 33. Questions?
    • Just ask!
    • E-mail me: [email_address]
    • AIM me: librarianmer
    • Visit presentation site: http://meredithfarkas.wetpaint.com