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Wikis: Basics, Tools and Strategies

Wikis: Basics, Tools and Strategies



Preconference presentation for Computers in Libraries Conference.

Preconference presentation for Computers in Libraries Conference.



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    Wikis: Basics, Tools and Strategies Wikis: Basics, Tools and Strategies Presentation Transcript

    • Wikis Basics, Tools and Strategies Meredith Farkas April 15, 2007 Computers in Libraries
    • What you will learn
      • What a wiki is
      • What wikis are good for, what they’re not so good for
      • How libraries and other groups are successfully using wikis
      • How to get started with wikis
      • Tips on developing a successful wiki
    • Who am I?
      • Meredith Farkas
        • Distance Learning Librarian at Norwich University (VT).
        • Author - Social Software in Libraries .
        • Columnist – “Technology in Practice” column in American Libraries .
        • Blogger - Information Wants to be Free and TechEssence .
        • Wiki manager - Library Success , ALA 2005 and 2006 , etc.
    • My experience with wikis
      • Looking for a way to collect knowledge for ALA Annual 2005.
      • A Website would only collect my knowledge
      • ALA Chicago 2005 Wiki
      • Amazing community formed around the wiki!
    • Library Success Wiki
      • Where does a new librarian go to get ideas and learn from other people's successes?
      • Library Success Wiki: Designed to collect best practices, good ideas, useful articles and links, etc.
      • Site has developed a diverse community of individuals who add content in their areas of interest.
    • Other wikis I’ve created
      • ALA 2006 New Orleans Wiki
      • CIL 2006 Wiki
      • IL 2006 Wiki
      • KM World 2006 Wiki
      • Buying and Selling eContent Wiki
      • CIL 2007 Wiki
      • Many other personal wikis for planning, internal wiki at work, etc.
    • What is a wiki?
      • Content management system
      • Allows people to collaboratively develop a Web site without any tech-savvy
      • Wiki = quick (in Hawaiian)
      • All community members can add to or edit the work of others
    • Wiki background
      • Ward Cunningham and the Portland Pattern Repository
      • Wikipedia
      • Conference wikis, fan wikis, wiki knowledgebases
      • Wikis in the library! Still often controlled access.
      • Organizations jump on the wiki bandwagon
    • Wiki Structure
      • All wikis start off as a single blank page
      • Pages are created and connected by hyperlinks
      • No ownership of pages; anyone can change the work of others
    • Wiki Components
      • Pages community members can add to or edit ( example )
      • Discussion area for each page
      • List of all of the changes made to a particular page (version control)
      • List of all changes made to all pages.
    • Wiki Syntax
      • Ways to format text, change color, create links, create tables, etc.
      • Wikipedia editor’s guide
      • Not difficult to learn, but different
      • Differences for each wiki
      • WYSIWYG is the future
    • Wikis vs. Blogs
      • No one owns content
      • No specific organization (hyperlinks)
      • Anyone can edit other people’s work
      • A person owns their post
      • Organized in reverse chron. order
      • Only author can edit their own work (others can comment)
    • Wikis vs. Blogs
      • Perpetual work in progress
      • Good for collaborative group work
      • Posts are permanent
      • Good for disseminating info/starting a dialogue
    • Why wiki?
      • Easy to use
      • Web-based
      • Anyone can make changes
      • Version control
      • Findability (with database wikis)
      • Many free and open-source wikis
      • Flexible and extensible
    • Knowledge management (KM)
      • All organizations want to make the best use of organizational knowledge
      • Most are really bad at it
      • Wiki is a great KM tool
    • Wiki = quick
      • No editing in Dreamweaver, no FTP-ing into the server.
      • No waiting for the Webmaster to update your page.
      • Different people can be responsible for different content areas
    • Collaboration
      • Wikis are a great way to get patrons/colleagues to participate in building a Web space
        • Resource guides
        • Conference
        • Book reviews
        • Area guides
      • You can learn a lot from your patrons and colleagues!
    • Why not wiki?
      • Too open (trust issues)
      • Concerns about ownership of content
      • Disorganized
      • Vandalism and spam
      • Wikis aren't for everyone. If control is a major issue with the site you're developing, then a wiki may not be right for your project.
    • Questions?
    • Wikis in Practice
    • How libraries can use wikis with their patrons
      • Community wiki
      • Subject guide wiki
      • Wiki as courseware
      • Wiki as Web site
      • Wiki for capitalizing on the collective intelligence
    • Community wikis
      • RocWiki (Rochester, NY)
      • Davis Wiki (Davis, CA)
      • Arbor Wiki (Ann Arbor, MI)
      • PGHWiki (Pittsburgh, PA)
    • Wikis that build community
      • ICANN Wiki
      • Tax Almanac
      • Mandriva Club
    • Subject guides
      • Ohio University Library’s Biz Wiki
      • St. Joseph County Public Library Subject Guides
    • Wiki as Website and courseware
      • University of South Carolina Aiken Library Web site
      • Bull Run Library
      • Bemidji State University eRhetoric course wiki
    • Capitalizing on the collective intelligence
      • Resource guides and book reviews
        • ProductWiki
        • wikiXbox360
        • Princeton Public Library’s Book Lovers Wiki
        • Wyoming Authors Wiki
    • How librarians can use wikis
      • Staff Intranet
      • Collaborative document editing
      • Collaboratively-developed manual
      • Conference wikis
      • Knowledgebase
      • Planning space for conferences
    • Wiki as Intranet for info sharing
      • Most are behind the firewall or are password protected
      • SUNY Stonybrook Health Science Library Wiki
      • University of Connecticut Library
    • Collaborative document editing
      • ZohoWriter
      • Google Docs and Spreadsheets
      • You could even just use something like PBWiki !
    • Collaboratively-developed manual
      • Print manuals are really hard to update!
      • Antioch University New England Library Staff Training and Support Wiki
    • Conference wikis
      • ALA 2005 Chicago Wiki
      • ALA 2006 New Orleans Wiki
      • IL 2006 Wiki
      • Wikimania 2006
    • Wiki as professional knowledgebase
      • Library Success: A Best Practices Wiki
      • Library Instruction Wiki
      • Qwiki : Quantum Physics Wiki
      • The New PR Wiki
    • Planning space for conferences
      • Hard to plan a conference with people from all over the place.
      • Five Weeks to a Social Library
      • BarCamp
      • PodCon
    • Wiki Tips How to develop and maintain a successful wiki
    • Wiki Tips: Software
      • Popular options for wiki hosted on your server
        • MediaWiki
        • PmWiki
        • Twiki
        • MoinMoin
        • XWiki
        • Confluence ($$$)
    • Wiki Tips: Software (cont’d)
      • Popular Options for wikis hosted by the software company
        • PBWiki
        • WetPaint
        • SeedWiki
      • If you want control, no ads, etc., host the wiki on your server.
      • If you don’t have server space, need the wiki for a small time-limited project, or are scared of maintaining a new tech, go with a hosted wiki.
      • Check out the WikiMatrix when thinking about which software to use
    • Choosing software: What to consider
      • Programming language
      • Ease of installation
      • Security
      • Permissioning
      • Spam prevention
      • Ease of use
      • Cost  
      • Version control
    • What to consider (cont’d)
      • Syntax
      • Ability to hold discussions
      • RSS
      • Ability to change look
      • Extensions
      • Trajectory of development/support of development
    • Wiki Tips: Seeding the wiki
      • No one wants to add to an empty wiki
      • Also, people often don’t know what to add
      • Add some content to the major categories before going live
      • Creating an organizational scheme will prevent orphan links and chaos
    • Wiki Tips: Documentation
      • Wikis need lots of info for novice users
        • What is a wiki
        • What can you do with this wiki
        • How to edit the wiki
        • FAQ
        • Whom to contact for more help
      • Prepare for lots of questions!
      • Wikipedia has lots of good documentation for MediaWiki users
    • Wiki Tips: Content development
      • Do lots of marketing
      • If possible, offer trainings
      • Partner with groups/people related to your mission
      • Don’t do it all yourself!
      • Give the wiki a grassroots feel, make it welcoming.
    • Wiki Tips: Management
      • Security
        • Should you require registration?
      • Dealing with spam
        • Install spam-killing plugins or blacklists
          • Bad Behavior plugin.
          • Monitor the wiki several times a day
          • Get to know and love RSS
      • Find lots of dedicated helpers!!!
    • How to deal with posts you don’t like
      • Guidelines
        • Limit to on-topic posts
        • Take a note from the Wikipedia’s policies and guidelines
      • Get a committed group of volunteers to patrol a public wiki
      • If you need to delete something - use discussion area to explain why things were deleted.
    • Questions? Comments? Meredith Farkas mgfarkas at gmail dot com http://meredith.wolfwater.com/wordpress/ AIM: librarianmer Links and more resources at http://meredithfarkas.wetpaint.com/