User-Generated Content

User-Generated Content
Josh Petrusa
Meredith Farkas

Web 1.0: Democratized access to information

Web 2.0: Democratized participation

What is user-generated content? Tags Ratings Custom collections Online community contributions Wiki contributions Comments Blog posts Audio and video Photos

Why User-Generated Content?
We don’t know everything
Insufficient metadata
Findability and refindability
Stories people tell about items are of value
Interaction with materials creates a more personal connection
People are already doing it!
35% of online adults, 57% of teens (Pew, 2006)

Tags
User-created descriptive metadata
Folksonomy - system of organizing through tagging.

dog brooklyn ice cream factory Ice Cream NY corgi summer girl ice cream LaSalle puppy bad owner How will people search for this? Many ways to describe...

Where the tags are

Why tags?
Lets people make sense of content using their own vocabulary (cinema? movies? film? motion picture?)
Helps people to re-find their own content
Helps people to discover new content
Good solution for situations where content can’t be formally cataloged.

Why not?
No control
People can use plural or singular words, use dashes or underscores to connect words, etc.
Multiple terms to describe a single concept
No disambiguation
People tag selfishly (to_read, chapter1, EN101)
People tag incorrectly
“ Tagging bulldozes the cost of classification and piles it on the price of discovery.” (Ian Davis of Talis)

Improving tagging

Examples of user-generated content

The library Our users

Issues
Moderation
Technology issues (how to make this happen?)
Differentiating between user content and institutional content
Making it easy and appealing to contribute
Letting people do what they want with their data
If you build it, will they come? Evaluate your population

Thanks! [email_address] [email_address] Links and slides at meredithfarkas.wetpaint.com Links and slides at meredithfarkas.wetpaint.com

User-Generated Content

by Meredith Farkas on Oct 25, 2007

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