• Get to know your population’s
needs/wants and the technologies they
• Build things that meet a demonstrated
need rather than what you think is cool
• Give staff time to work on 2.0 projects
• Plan for/market 2.0 projects the same
way you would any other
• Make sure 2.0 projects are in-line with
• Continually assess the impact of your 2.0
services and change or stop doing what
Assessing Web 2.0
Depends on your initial goals
• Web statistics
• Number of visitors (and their behavior),
comments, tags, ratings, etc.
• Surveys and Focus Groups
• Satisfaction, utility, relevance, usability
• What information/services do they
want/need from the library
• What technologies do your patrons
use? (good for future planning)
Links and presentation at
• Gips http://www.flickr.com/photos/ciotka/136357642/ by clotka
• Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn
• Long Range Plan Discussion
http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library
• Toolbox full http://www.flickr.com/photos/zakh/337938459/ by Austin
• TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
• Slide from “If You Build It, Will They Care?”
http://www.slideshare.net/charbooth/if-you-build-it-will-they-care-1159058 By Char
Booth and Chris Guder.
• Chemistry library on Facebook
http://www.flickr.com/photos/libraryriot/2855148330/ by library riot
• UB Library on Facebook http://www.flickr.com/photos/inju/2949690631/ by inju
• Sprout attacks a kleenex box
http://www.flickr.com/photos/asimpledarksquid/1187308493/ by Squid!
• sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn
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