Encouraging Innovation in Libraries

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  • 1. Encouraging Innovation in Libraries
    • Meredith Farkas
    • Norwich University
  • 2. We really need to do these Web 2.0 things all the other libraries are doing
  • 3. _____has been so successful at the ___ library; we should do it here too. FAIL #2: Assuming every library is the same
  • 4. Blogs Netflix-like borrowing Patron-driven acquisitions Facebook Twitter FAIL #3: Technolust
  • 5.  
  • 6. FAIL #5: Thinking free = no cost
  • 7.  
  • 8. I think our library really needs to do ___ to be relevant to our patrons. Don’t worry, I’ll handle everything. FAIL #6: The lone ranger
  • 9. So, I’m going to need you to start doing ___, ok? FAIL #7: Assuming more than 40 hrs of work can be fit into a 40-hour work week
  • 10. This will be the best library blog ever! FAIL #8: Assuming all you need is enthusiasm
  • 11. So what’s the problem?
  • 12.  
  • 13.  
  • 14.  
  • 15.  
  • 16. Why does it fail?
    • The service or technology is not tied to the library’s mission or strategic goals.
    • The service or technology is considered someone’s “pet project.”
    • Services where the only cost is staff time are not planned for strategically.
    • Once the newness wears off, people are less motivated to contribute.
    • Staff are not given time to work on new initiatives.
  • 17. Library 2.0 is a state of mind
    • Working to meet changing user needs
    • Trusting our users (radical trust)
    • Getting rid of the culture of perfect
    • Aware of emerging technologies and opportunities
    • Looking outside of the library world for applications, opportunities, inspiration
  • 18. Building Organizational Capacity for Innovation
  • 19. Question Everything
  • 20. Listen and look for good ideas They can come from anyone and anywhere
  • 21. Encourage staff to learn and play
  • 22. Develop a Risk-Tolerant Culture
  • 23. Beware the Culture of Perfect
  • 24. Be agile, don’t get attached
  • 25. Nurture Talent
  • 26. Give Staff Time for Creative Endeavors
  • 27. Encourage Network-Building
  • 28.  
  • 29. Making Innovative Ideas a Reality
  • 30. Know your users
  • 31.  
  • 32. Tie innovative ideas to major initiatives or mission/goals
  • 33.  
  • 34. Treat technologies as tools Blogs Wikis RSS Facebook IM
  • 35. and use them to solve problems
  • 36. Improve communication with our users
  • 37. Highlight our Collections
  • 38.  
  • 39.  
  • 40.  
  • 41.  
  • 42. Make our services more visible
  • 43. Improve internal knowledge sharing
  • 44. Create Partnerships
  • 45.  
  • 46. Involve Staff from All Levels in Planning I can haz your cooperation?
  • 47. Plan for the Continued use and Maintenance of Tech
  • 48. Time Must be Devoted to all This
  • 49. Assess, assess, assess!
  • 50. Is your organization (as it is currently structured) able to make all this happen?
  • 51. Any questions?
    • [email_address]
    • AIM: librarianmer
    • Links and presentation at
    • http://meredithfarkas.wetpaint.com
  • 52. Photo Credits
    • Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission
    • O&E Staff and Board Planning Meeting http://www.flickr.com/photos/tyreseus/494325133/ by atp_tyreseus
    • Free as in Beer http://www.flickr.com/photos/nicmcphee/2345633527/ by Unhindered by Talent
    • Sprout attacks a kleenex box http://www.flickr.com/photos/asimpledarksquid/1187308493/ by Squid!
    • TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
    • RPFF Portraits & Features #4 http://www.flickr.com/photos/tsarkasim/4079152105/ by Tsar Kasmin
    • Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow
    • Slide from “If You Build It, Will They Care?” http://www.slideshare.net/charbooth/if-you-build-it-will-they-care-1159058 By Char Booth and Chris Guder.
    • Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion
    • RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar
    • Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable
    • sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn
    • IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
  • 53. Photo Credits
    • Toolbox full http://www.flickr.com/photos/zakh/337938459/ by Austin ampersand Zak
    • Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
    • Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
    • The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa
    • Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood
    • sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn
    • IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
    • Toolbox full http://www.flickr.com/photos/zakh/337938459/ by Austin ampersand Zak
    • Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
    • Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
    • The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa
    • Hot Air Balloon Man http://www.flickr.com/photos/richardstowey/3032598054/ by Richard Stowey