Driving the Technology
   Bus with Social Software



Meredith Farkas
Norwich University
                       cc license...
Web 1.0: Democratized
Access to Information
Web 2.0: Democratized Participation
What is social software?
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
con...
Characteristics of Social
       Software
Easy Content Creation
     and Sharing
Online Collaboration
Conversations: Distributed
Conversations: Real Time
Capitalizing on the
Wisdom of Crowds
Capitalizing on the
Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social
Software do for
   Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Get Feedback! Start a
   Conversation!
Give the Library a
  Human Face!
Give the Library a
  Human Face!
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services to
  Remote Users
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Where
    our Users Are
Provide Services Using
  Tools Patrons Use
Provide Services Using
  Tools Patrons Use
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Capitalize on the Collective
 Intelligence of Colleagues
          and Users
Strategies for
Implementing Social
     Software
Avoid Technolust
Will it improve library
services? Will patrons use it?
Involve Staff at all Levels
       in Planning
Involve IT in Planning
Play with Technology!
    Kick the Tires!
Trust your patrons.
 Learn from them.
Consider Maintenance
  and Sustainability
Do you Need a Policy?
In Marketing Focus on
   the Functionality
Where to Learn More
Where to Learn More
Where to Learn More
Questions? Just Ask!
      mgfarkas@gmail.com
       AIM: librarianmer

     Links and presentation at
http://meredithfark...
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Driving the Technology Bus with Social Software

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Keynote for ACRL Eastern NY Conference, May 21, 2007

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  • Very worthwhile. I shared a copy with my younger brother who is halfway through his MLS degree at U of A. That's Univ of Alabama, but we live closer to U of A (Arizona).

    I'm a statistician and finally plunging into Web 2.0, four years after you wrote this slide presentaiton! It continues to be very relevant in mid-2010! Thank you.
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Driving the Technology Bus with Social Software

  1. 1. Driving the Technology Bus with Social Software Meredith Farkas Norwich University cc license: Wendt Library
  2. 2. Web 1.0: Democratized Access to Information
  3. 3. Web 2.0: Democratized Participation
  4. 4. What is social software?
  5. 5. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions:
  6. 6. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online
  7. 7. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication
  8. 8. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication 3. It allows people to easily learn from and capitalize on the behavior or knowledge of others
  9. 9. Characteristics of Social Software
  10. 10. Easy Content Creation and Sharing
  11. 11. Online Collaboration
  12. 12. Conversations: Distributed
  13. 13. Conversations: Real Time
  14. 14. Capitalizing on the Wisdom of Crowds
  15. 15. Capitalizing on the Wisdom of Crowds
  16. 16. Transparency
  17. 17. Transparency
  18. 18. Personalization
  19. 19. Personalization
  20. 20. Portability
  21. 21. What Can Social Software do for Libraries?
  22. 22. Disseminate Information
  23. 23. Disseminate Information
  24. 24. Disseminate Information
  25. 25. Disseminate Information
  26. 26. Disseminate Information
  27. 27. Disseminate Information
  28. 28. Get Feedback! Start a Conversation!
  29. 29. Get Feedback! Start a Conversation!
  30. 30. Get Feedback! Start a Conversation!
  31. 31. Get Feedback! Start a Conversation!
  32. 32. Get Feedback! Start a Conversation!
  33. 33. Give the Library a Human Face!
  34. 34. Give the Library a Human Face!
  35. 35. Provide Services to Remote Users
  36. 36. Provide Services to Remote Users
  37. 37. Provide Services to Remote Users
  38. 38. Provide Services Where our Users Are
  39. 39. Provide Services Where our Users Are
  40. 40. Provide Services Where our Users Are
  41. 41. Provide Services Where our Users Are
  42. 42. Provide Services Where our Users Are
  43. 43. Provide Services Using Tools Patrons Use
  44. 44. Provide Services Using Tools Patrons Use
  45. 45. Capitalize on the Collective Intelligence of Colleagues and Users
  46. 46. Capitalize on the Collective Intelligence of Colleagues and Users
  47. 47. Capitalize on the Collective Intelligence of Colleagues and Users
  48. 48. Capitalize on the Collective Intelligence of Colleagues and Users
  49. 49. Capitalize on the Collective Intelligence of Colleagues and Users
  50. 50. Capitalize on the Collective Intelligence of Colleagues and Users
  51. 51. Strategies for Implementing Social Software
  52. 52. Avoid Technolust
  53. 53. Will it improve library services? Will patrons use it?
  54. 54. Involve Staff at all Levels in Planning
  55. 55. Involve IT in Planning
  56. 56. Play with Technology! Kick the Tires!
  57. 57. Trust your patrons. Learn from them.
  58. 58. Consider Maintenance and Sustainability
  59. 59. Do you Need a Policy?
  60. 60. In Marketing Focus on the Functionality
  61. 61. Where to Learn More
  62. 62. Where to Learn More
  63. 63. Where to Learn More
  64. 64. Questions? Just Ask! mgfarkas@gmail.com AIM: librarianmer Links and presentation at http://meredithfarkas.wetpaint.com

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