Can't Get There From Here: Achieving Organization 2.0

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Presentation slides for NELINET IT Conference keynote - October 10, 2008.

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Can't Get There From Here: Achieving Organization 2.0

  1. 1. Can’t Get There From Here Achieving Organization 2.0 Meredith Farkas Norwich University
  2. 2. So what is library 2.0?
  3. 3. Web 1.0: Democratized Access to Information
  4. 4. Web 2.0: Democratized Participation
  5. 5. Revolutionary or evolutionary? http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/
  6. 6. What is different now?
  7. 7. Technology has enabled us to do so much more
  8. 8. but we’re no longer the only game in town.
  9. 9. Library 2.0 is a state of mind •Working to meet changing user needs •Trusting our users (radical trust) •Getting rid of the culture of perfect •Aware of emerging technologies and opportunities •Looking outside of the library world for applications, opportunities, inspiration
  10. 10. We really need to do these Web 2.0 things all the other libraries are doing
  11. 11. I think our library really needs a blog to be relevant to our patrons. Don’t worry, I’ll handle everything.
  12. 12. This will be the best library blog ever!
  13. 13. So what’s the problem?
  14. 14. Why does it fail? • Use of social software is not seen as furthering the library’s mission • Social software is treated as someone’s “pet project.” • Social software is not planned for strategically like other technologies • Once the newness wears off, people are less motivated to contribute • Staff are not given time to work on social software
  15. 15. Building Organization 2.0
  16. 16. Know your users
  17. 17. Develop a Learning Culture
  18. 18. Question Everything
  19. 19. Integrate 2.0 philosophy and tech into library planning
  20. 20. Use technology to solve problems
  21. 21. Improve communication with our users
  22. 22. Highlight our Collections
  23. 23. Make our services more visible
  24. 24. Improve internal knowledge sharing
  25. 25. Develop a Risk- Tolerant Culture
  26. 26. Beware the Culture of Perfect
  27. 27. Be Agile
  28. 28. Good Ideas can Come from Anyone and Anywhere
  29. 29. Give Staff Time for Creative Endeavors
  30. 30. Nurture Talent
  31. 31. Encourage Network-Building
  32. 32. Create Partnerships
  33. 33. Be transparent with staff
  34. 34. Be transparent with patrons
  35. 35. Involve Staff from All Levels in Planning I can haz your cooperation?
  36. 36. Understand Staff Needs and Limitations
  37. 37. Plan for the Continued use and Maintenance of Tech
  38. 38. Assess, Assess, Assess!
  39. 39. Time Must be Devoted to all This
  40. 40. Will you need to create new jobs or just shuffle?
  41. 41. Is your organization (as it is currently structured) able to make all this happen?
  42. 42. Thanks! mgfarkas@gmail.com AIM: librarianmer Links and presentation at http://meredithfarkas.wetpaint.com
  43. 43. Photo Credits • Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens • Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn • Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission • TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar • Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow • Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion • RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar • Perfection http://flickr.com/photos/unloveable/2401166750/ by unloveable • IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude • Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24 • Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll • The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa • Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood • sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn

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