Building the Social Library Online - OLA SuperconferencePresentation Transcript
Building the Social
Library Online
Meredith Farkas
OLA Superconference 2008
Web 1.0: Democratized
Access to Information
Web 2.0: Democratized
Participation
What is social software?
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online
2. It can be syndicated, shared, reused or remixed, or
it facilitates syndication
What is social software?
My definition: To be defined as social software, a
tool must meet at least two of the following
conditions:
1. It allows people to communicate, collaborate and
build community online
2. It can be syndicated, shared, reused or remixed, or
it facilitates syndication
3. It allows people to easily learn from and capitalize
on the behavior or knowledge of others
Examples
• Blogs • Instant messaging/VoIP/
Webconferencing
• RSS
• Podcasting
• Wikis
• Video blogging/screencasting
• Social networking sites
• Multi-user virtual
(MySpace/Facebook, etc.)
environments and games
• Social bookmarking sites
• Other online communities
Characteristics of Social
Software
Easy Content Creation
and Sharing
Online Collaboration
Conversations: Distributed
Conversations: Real Time
Capitalizing on the
Wisdom of Crowds
Capitalizing on the
Wisdom of Crowds
Transparency
Transparency
Personalization
Personalization
Portability
What Can Social
Software do for
Libraries?
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Disseminate Information
Get Feedback! Start a
Conversation!
Get Feedback! Start a
Conversation!
Get Feedback! Start a
Conversation!
Get Feedback! Start a
Conversation!
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Highlight Collections
Give the Library a
Human Face!
Give the Library a
Human Face!
Provide Services to
Remote Users
Provide Services to
Remote Users
Go where your users are
Go where your users are
Go where your users are
Go where your users are
Provide Services Using
Tools Patrons Use
Provide Services Using
Tools Patrons Use
Capitalize on the Collective
Intelligence of our Users
Capitalize on the Collective
Intelligence of our Users
Capitalize on the Collective
Intelligence of our Users
Capitalize on the Collective
Intelligence of our Users
Capitalize on the Collective
Intelligence of our Users
Strategies for
Implementing Social
Software
Wikis Facebook
Blogs IM
RSS
Facebook
Wikis
Blogs IM
RSS
Avoid technolust
Know your users
Understand the culture
of social tools
Involve staff at all levels
in planning
Develop a learning
culture
Develop a risk-tolerant culture
Start small and keep it
simple
Capitalize on your network
Consider maintenance
and sustainability
Must be able to integrate
into staff workflow
Training for staff and
patrons
Create partnerships
In marketing focus on
the functionality
Be agile
Time must be devoted to all this
Questions?
Meredith Farkas
mgfarkas(at)gmail.com
AIM: librarianmer
meredith.wolfwater.com/wordpress
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