ACRL - Can't Get There From Here: Achieving Organization 2.0
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ACRL - Can't Get There From Here: Achieving Organization 2.0



For the ACRL Virtual Conference, March 13, 2009.

For the ACRL Virtual Conference, March 13, 2009.



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ACRL - Can't Get There From Here: Achieving Organization 2.0 ACRL - Can't Get There From Here: Achieving Organization 2.0 Presentation Transcript

  • Can’t Get There From Here Achieving Organization 2.0
    • Meredith Farkas
    • Norwich University
  • How many of you are using 2.0 technologies in your library?
  • How many of you don’t feel like you’re quite getting the ROI you’d hoped for with the 2.0 tools you’re using?
  • So what is library 2.0?
  • Web 1.0: Democratized Access to Information
  • Web 2.0: Democratized Participation
  • Revolutionary or evolutionary?
  • What is different now?
  • Technology has enabled us to do so much more
  • but we’re no longer the only game in town.
  • Library 2.0 is a state of mind
    • Working to meet changing user needs
    • Trusting our users (radical trust)
    • Getting rid of the culture of perfect
    • Aware of emerging technologies and opportunities
    • Looking outside of the library world for applications, opportunities, inspiration
  • We really need to do these Web 2.0 things all the other libraries are doing
  • I think our library really needs a blog to be relevant to our patrons. Don’t worry, I’ll handle everything.
  • This will be the best library blog ever!
  • So what’s the problem?
  • Why does it fail?
    • Use of social software is not seen as furthering the library’s mission
    • Social software is treated as someone’s “pet project”
    • Social software is not planned for strategically like other technologies
    • Once the newness wears off, people are less motivated to contribute
    • Staff are not given time to work on social software
  • Building Organization 2.0
  • Know your users
  • Develop a Learning Culture
  • Question Everything
  • Integrate 2.0 philosophy and tech into library planning
  • Use technology to solve problems
  • Improve communication with our users
  • Highlight our Collections
  • Make our services more visible
  • Improve internal knowledge sharing
  • Develop a Risk-Tolerant Culture
  • Be Agile
  • Good Ideas can Come from Anyone and Anywhere
  • Give Staff Time for Creative Endeavors
  • Nurture Talent
  • Encourage Network-Building
  • Be transparent with staff
  • Be transparent with patrons
  • Involve Staff from All Levels in Planning I can haz your cooperation?
  • Understand Staff Needs and Limitations
  • Plan for the Continued use and Maintenance of Tech
  • How many of you are assessing the impact of your 2.0 technologies?
  • Assess, Assess, Assess!
  • Time Must be Devoted to all This
  • Is your organization (as it is currently structured) able to make all this happen?
  • Thanks!
    • [email_address]
    • AIM: librarianmer
    • Links and presentation at
  • Photo Credits
    • Library 2.0 Meme Map by Gerard Bierens
    • Digitage Web 2.0 by ocean.flynn
    • Long Range Plan Discussion by Nebraska Library Commission
    • TBLC Annual Meeting by Sylvar
    • Amazing PowerPoint Presentation by maubrowncow
    • Dewey or don't we? By scampion
    • RISK #2 by Bjornar
    • IMG_2016.JPG by stevenjude
    • Wait: I’ll fix it. by sshores24
    • Farm Cat Group by weesmalldoll
    • The Spongebob Square, Er, Roundpants Juggle by Cayusa
    • Rapid Shuffle by Johnny Blood
    • sunny day by jessamyn