ACRL - Can't Get There From Here: Achieving Organization 2.0

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For the ACRL Virtual Conference, March 13, 2009.

For the ACRL Virtual Conference, March 13, 2009.

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  • 1. Can’t Get There From Here Achieving Organization 2.0
    • Meredith Farkas
    • Norwich University
  • 2. How many of you are using 2.0 technologies in your library?
  • 3. How many of you don’t feel like you’re quite getting the ROI you’d hoped for with the 2.0 tools you’re using?
  • 4. So what is library 2.0?
  • 5. Web 1.0: Democratized Access to Information
  • 6. Web 2.0: Democratized Participation
  • 7. Revolutionary or evolutionary? http://www.davidleeking.com/2007/08/24/library-20-ripples-another-go-at-the-graph/
  • 8. What is different now?
  • 9. Technology has enabled us to do so much more
  • 10. but we’re no longer the only game in town.
  • 11. Library 2.0 is a state of mind
    • Working to meet changing user needs
    • Trusting our users (radical trust)
    • Getting rid of the culture of perfect
    • Aware of emerging technologies and opportunities
    • Looking outside of the library world for applications, opportunities, inspiration
  • 12. We really need to do these Web 2.0 things all the other libraries are doing
  • 13. I think our library really needs a blog to be relevant to our patrons. Don’t worry, I’ll handle everything.
  • 14. This will be the best library blog ever!
  • 15. So what’s the problem?
  • 16.  
  • 17.  
  • 18.  
  • 19.  
  • 20. Why does it fail?
    • Use of social software is not seen as furthering the library’s mission
    • Social software is treated as someone’s “pet project”
    • Social software is not planned for strategically like other technologies
    • Once the newness wears off, people are less motivated to contribute
    • Staff are not given time to work on social software
  • 21. Building Organization 2.0
  • 22. Know your users
  • 23. Develop a Learning Culture
  • 24. Question Everything
  • 25. Integrate 2.0 philosophy and tech into library planning
  • 26.  
  • 27. Use technology to solve problems
  • 28. Improve communication with our users
  • 29.  
  • 30.  
  • 31. Highlight our Collections
  • 32.  
  • 33.  
  • 34.  
  • 35.  
  • 36. Make our services more visible
  • 37.  
  • 38. Improve internal knowledge sharing
  • 39.  
  • 40. Develop a Risk-Tolerant Culture
  • 41. Be Agile
  • 42. Good Ideas can Come from Anyone and Anywhere
  • 43. Give Staff Time for Creative Endeavors
  • 44. Nurture Talent
  • 45. Encourage Network-Building
  • 46.  
  • 47. Be transparent with staff
  • 48. Be transparent with patrons
  • 49.  
  • 50. Involve Staff from All Levels in Planning I can haz your cooperation?
  • 51. Understand Staff Needs and Limitations
  • 52. Plan for the Continued use and Maintenance of Tech
  • 53. How many of you are assessing the impact of your 2.0 technologies?
  • 54. Assess, Assess, Assess!
  • 55. Time Must be Devoted to all This
  • 56. Is your organization (as it is currently structured) able to make all this happen?
  • 57. Thanks!
    • [email_address]
    • AIM: librarianmer
    • Links and presentation at
    • http://meredithfarkas.wetpaint.com
  • 58. Photo Credits
    • Library 2.0 Meme Map http://flickr.com/photos/gbierens/178568449/ by Gerard Bierens
    • Digitage Web 2.0 http://flickr.com/photos/oceanflynn/315385916/ by ocean.flynn
    • Long Range Plan Discussion http://flickr.com/photos/maubrowncow/2763362494/ by Nebraska Library Commission
    • TBLC Annual Meeting http://flickr.com/photos/sylvar/287940515/ by Sylvar
    • Amazing PowerPoint Presentation http://flickr.com/photos/maubrowncow/2763362494/ by maubrowncow
    • Dewey or don't we? http://flickr.com/photos/scampion/1500054745/ By scampion
    • RISK #2 http://flickr.com/photos/tollaksen/967960/ by Bjornar
    • IMG_2016.JPG http://flickr.com/photos/stevenjude/848723658/ by stevenjude
    • Wait: I’ll fix it. http://flickr.com/photos/stshores24/488419188/ by sshores24
    • Farm Cat Group http://flickr.com/photos/weesmalldoll/432578986/ by weesmalldoll
    • The Spongebob Square, Er, Roundpants Juggle http://flickr.com/photos/cayusa/2574029855/ by Cayusa
    • Rapid Shuffle http://flickr.com/photos/latitudes/66424863/ by Johnny Blood
    • sunny day http://flickr.com/photos/iamthebestartist/2226165685/ by jessamyn