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Librarians as approachable, knowledgeable, helpful – make sure people know who we are and what we do
Friendly and welcoming
Having processes and procedures that keep us sane -- flexibility in how we do our work -- success measured by outcomes
Strategy for library work in the 21 st century Recognize that the current library technology and workflows needs to be optimized for finding, discovery, and selection of the growing set of resources. Better communication throughout organization New models for public access Creating innovative methods of work culture that leverage our strengths and values as librarians – teleconferencing, flextime, etc. etc
Cohen, Steven M. 2006. "The Next Big “Library Thing”." Public Libraries 45, no. 2: 33-35. Library Literature & Information Science Full Text (H.W. Wilson) , EBSCO host (accessed November 23, 2011).
“ Engage Me or Enrage Me” http://net.educause.edu/ir/library/pdf/erm0553.pdf (accessed 26 November 2011)
Administrators engaging students in library infrastructure, resource issues http://chronicle.uchicago.edu/070315/library.shtml (accessed November 24, 2011)
Trainor, Cindi, and Jason Price. 2010. "Rethinking Library Linking: Breathing New Life into OpenURL." Library Technology Reports 46, no. 7: 11-26. Library Literature & Information Science Full Text (H.W. Wilson) , EBSCO host (accessed November 24, 2011).
Marie Lebert, “A Short History of ebooks”, http://www.etudes-francaises.net/dossiers/ebookEN.pdf (accessed 25 November 2011); http://ireadiwritepublishing.wordpress.com/2011/03/18/the-40-year-history-of-the-ebook/(accessed 25 November 2011);
West, Patricia J., Alex R. Hodges, and Michael A. Matos. "Maintaining an Open Door in an Increasingly Closed Society: Effective Solutions for Academic Libraries in the Age of CALEA." The Journal Of Academic Librarianship 35, no. 6 (November 2009): 509-513. Library Literature & Information Science Full Text (H.W. Wilson) , EBSCO host (accessed November 25, 2011).