Methods For Staying Current and Dealing with Information Overload


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A presentation developed for a two hour session at the Texas Library Association's annual conference in 2009 (held in Houston). The presentation covers methods for dealing with information overload, ways to stay current, and tools/sites/resources for staying current in the field of librarianship.

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Methods For Staying Current and Dealing with Information Overload

  1. 1. Keeping Up & Handling Information Overload Handling Information Overload Handling Information Overload <ul><ul><li>Sarah Houghton-Jan, MA, MLIS </li></ul></ul><ul><ul><li>Digital Futures Manager for the </li></ul></ul><ul><ul><li>San Jose Public Library </li></ul></ul><ul><ul><li>author of </li></ul></ul><ul><ul><li>This presentation will be available at </li></ul></ul>
  2. 2. The plan for today <ul><li>Strategies for Keeping Up </li></ul><ul><li>Tools for Keeping Up </li></ul><ul><li>Dealing with Information Overload </li></ul>
  3. 4. Your Library
  4. 5. Your Librarian
  5. 6. brick and mortar library users digital library users POWER USERS Library Users Today This group is growing dramatically. This group is growing slowly.
  6. 7. brick and mortar library users digital library users say RAWR! POWER USERS Library Users Tomorrow Angry Robot courtesy of
  7. 8. Created by John Blyberg, author of
  8. 10. “ Keeping Up” is about more than technology.
  9. 11. What does “keeping up” mean?
  10. 12. Why do you want to keep up? <ul><li>Everyone's current awareness needs are unique </li></ul><ul><li>School librarians in private schools, adult services librarians in public libraries, business librarians... </li></ul><ul><li>Set your own goals for staying current </li></ul>
  11. 13. Reasons for keeping up to date <ul><li>Increases staff confidence </li></ul><ul><li>Sets the stage for institutional progress </li></ul><ul><li>Increases efficiency </li></ul><ul><li>Helps improve users' perceptions of staff competence and knowledge </li></ul><ul><li>Makes individuals more employable and promotable </li></ul>
  12. 14. Why should I keep up with libraries?
  13. 15. Barriers to Staying Current <ul><li>Please turn to the person next to you. </li></ul><ul><li>Talk about the barriers to staying current: </li></ul><ul><ul><li>in your institution </li></ul></ul><ul><ul><li>in your own mind and life </li></ul></ul>
  14. 17. Top 5 Barriers to Staying Current <ul><li>Time (perceived time)‏ </li></ul><ul><li>Lack of interest or motivation </li></ul><ul><li>Not encouraged by management </li></ul><ul><li>Not knowing where to start </li></ul><ul><li>Forgetting </li></ul>
  15. 18. <ul><li>“ [I]f you want to use current information technologies fully to address the problems and opportunities that your library faces, then you must quit complaining and lock and load.” </li></ul><ul><ul><ul><li>--Roy Tennant, Library Journal 2003 </li></ul></ul></ul>
  16. 19. <ul><li>Would you prefer to stay current on work time or your own time? </li></ul>I thought so :)‏
  17. 20. Finding the Time <ul><li>We are all busy </li></ul><ul><li>A change in the culture of the library </li></ul><ul><li>Take 15 minutes at the end of each day </li></ul><ul><li>Schedule one hour per week </li></ul><ul><li>Schedule off-desk time for desk workers </li></ul><ul><li>Do it while the desk isn't busy, while you're stretching, etc. </li></ul><ul><li>Doing it at home? </li></ul>
  18. 21. 8 Methods for Keeping Up
  19. 22. #1: Actually Stop and Think <ul><li>Inventory the ways you learn now </li></ul><ul><li>Think about the content </li></ul><ul><li>Think about the medium of delivery </li></ul><ul><li>Toss what doesn't work </li></ul><ul><li>Add new things where there are gaps </li></ul>
  20. 23. What are you doing now? <ul><li>Please turn to the person next to you. </li></ul><ul><li>Share what you are doing and using to keep up today. </li></ul><ul><ul><ul><li>e.g. classes, journals, blogs, listservs, conferences, library initiatives. </li></ul></ul></ul>
  21. 25. #2: Use Trusted Professionals as Filters <ul><li>Printed publications (peer reviewed and non-peer reviewed)‏ </li></ul><ul><li>Online newsletters (email or RSS)‏ </li></ul><ul><li>Blogs (email or RSS)‏ </li></ul><ul><li>eJournals in your interest areas </li></ul>
  22. 26. #3: Structured Learning <ul><li>Local classroom learning </li></ul><ul><li>Online classes </li></ul><ul><li>Webcasts </li></ul><ul><li>Webinars </li></ul><ul><li>Conferences </li></ul><ul><li>Staff development days </li></ul>
  23. 27. #4: Use Coworkers as Filters <ul><li>Ask specialists to share information on their area </li></ul><ul><li>Formal staff collaboration sessions </li></ul><ul><li>Have an issue-sharing session at the start of meetings </li></ul><ul><li>Share favorite resources via a weekly newsletter or blog </li></ul>
  24. 28. #5: Collaborative learning <ul><li>Discussion boards </li></ul><ul><li>Commenting on blog posts </li></ul><ul><li>Listserv discussions </li></ul><ul><li>Subject-based library wikis </li></ul><ul><li>Social networking tools like Facebook, Ning, and even Twitter </li></ul>
  25. 29. #6: File New Things Away <ul><li>Think about each new issue </li></ul><ul><li>Choose a method for keeping track of the ideas (, Word doc, bookmarks)‏ </li></ul><ul><li>Categorize/tag it: </li></ul><ul><ul><li>Use: you can use this for your job right away </li></ul></ul><ul><ul><li>Research: think it has potential, but need more information </li></ul></ul><ul><ul><li>Hold: not applicable now, but worth revisiting later </li></ul></ul><ul><ul><li>Junk: interesting to someone, just not you </li></ul></ul>
  26. 30. #7: Use Your Learning to Keep It <ul><li>Follow up on issues by discussing with colleagues </li></ul><ul><li>Start projects that use what you've learned </li></ul><ul><li>Teach others what you learned </li></ul>
  27. 31. #8: Get Management Buy-In <ul><li>Write out some solid benefits of staff who are up to date </li></ul><ul><li>Showing a cost impact (time investment costed out)‏ </li></ul><ul><li>Drawing the line between what's done on work time and what isn't </li></ul><ul><li>Tie it back to the library's mission </li></ul><ul><ul><li>Management must give staff enough time, be enthusiastic, and acknowledge success </li></ul></ul>
  28. 32. What works for you? <ul><li>In groups of 3 or 4, discuss which of the approaches discussed sound good to you and would work well in your job/life. </li></ul>
  29. 33. Pick what works for you. Only do what you realistically will follow up on. Be proud of your professionalism.
  30. 34. Tools for Keeping Up
  31. 35. Content vs. Medium <ul><li>Content: The subject matter and usefulness of the data. </li></ul><ul><li>Medium: The method through which the message is communicated. </li></ul><ul><ul><ul><ul><ul><li>Consider each issue when choosing how you stay current. </li></ul></ul></ul></ul></ul>
  32. 36. Get ready to rumble <ul><li>Make sure to first inventory all the ways you're already staying current </li></ul><ul><li>Toss what isn't working </li></ul><ul><li>Make a list of the content gaps </li></ul><ul><li>Add new things where there are gaps </li></ul><ul><ul><li>Pay attention to content </li></ul></ul><ul><ul><li>Pay attention to medium </li></ul></ul>
  33. 37. 8 Media for Staying Current
  34. 38. #1: Print Journals <ul><li>Benefits of Print </li></ul><ul><ul><li>Information vetted by editors </li></ul></ul><ul><ul><li>Wide variety to choose from </li></ul></ul><ul><ul><li>You can read it in bed or the bathtub and not get electrocuted. </li></ul></ul><ul><ul><li>Can subscribe or access in library database </li></ul></ul><ul><li>Pitfalls of Print </li></ul><ul><ul><li>Information is weeks or months old at publica tion </li></ul></ul>
  35. 39. Some Print Journals <ul><li>American Libraries (monthly, free w/ ALA membership) </li></ul><ul><li>Children and Libraries (3x year, free w/ ALSC membership) </li></ul><ul><li>College and Resesarch Libraries (bi-monthly, free w/ ACRL membership) </li></ul><ul><li>Computers in Libraries (monthly) </li></ul><ul><li>Library Administration and Management (quarterly, free to LAMA members)‏ </li></ul><ul><li>Library Journal (monthly) </li></ul>
  36. 40. Some More Print Journals <ul><li>ONLINE Magazine (bi-monthly)‏ </li></ul><ul><li>Public Libraries (bi-monthly, free w/ PLA membership) </li></ul><ul><li>Reference and User Services Quarterly (quarterly, free w/ RUSA membership)‏ </li></ul><ul><li>Searcher Magazine (monthly) </li></ul><ul><li>Young Adult Library Services (quarterly, free w/ YALSA membership)‏ </li></ul><ul><li>More ALA journals: </li></ul><ul><li>More ITI journals: </li></ul>
  37. 41. #2: Email Listservs <ul><li>Benefits of Listservs </li></ul><ul><ul><li>Frequent, ongoing discussion </li></ul></ul><ul><ul><li>Multiple voices </li></ul></ul><ul><ul><li>Information is pushed to you </li></ul></ul><ul><li>Pitfalls of Listservs </li></ul><ul><ul><li>Sometimes overwhelming to the inbox </li></ul></ul><ul><ul><li>Ebb and flow of info </li></ul></ul><ul><ul><li>Scattershot coverage of issues </li></ul></ul>
  38. 42. Some Email Listservs <ul><li>ChildLit : children's literature </li></ul><ul><li>CircPlus : circulation and access issues </li></ul><ul><li>Electronic Resources in Libraries : eResources </li></ul><ul><li>LibRef-L : library reference issues </li></ul><ul><li>OSS4Lib : open source software in libraries </li></ul><ul><li>PubLib : public library issues </li></ul><ul><li>Web4Lib : web services in libraries </li></ul><ul><li>List of ALA Mailing lists : Buildings, Cataloging, Collections, Info Literacy, Intellectual Freedom, Management,Tech, etc. </li></ul>
  39. 43. #3: Online Newsletters <ul><li>Benefits of Newsletters </li></ul><ul><ul><li>Sent frequently, info is up to date </li></ul></ul><ul><ul><li>For most, can receive via email or RSS </li></ul></ul><ul><ul><li>Information is pushed to you </li></ul></ul><ul><li>Pitfalls of Newsletters </li></ul><ul><ul><li>Sometimes overwhelming in number </li></ul></ul><ul><ul><li>Frequent need for content = sometimes not so great content </li></ul></ul>
  40. 44. Some Online Newsletters <ul><li>American Libraries Direct : for ALA members, weekly, library news and ALA info </li></ul><ul><li>CLIR Issues : reports and resources about digital libraries and library preservation </li></ul><ul><li>Current Cites : annotated bibliographies of recent resources about IT and libraries </li></ul><ul><li>D-Lib Magazine : digital library research and development </li></ul><ul><li>EDUCAUSE Newsletters : higher education meets IT </li></ul>
  41. 45. Some More Online Newsletters <ul><li>Google Librarian Newsletter : about Google services, this newsletter has not been updated in a while. </li></ul><ul><li>INFOMINE : new resources alert service </li></ul><ul><li>Internet Resources Newsletter : from the UK, captures sites other newsletters miss </li></ul><ul><li>Internet Scout Project Report Newsletter : weekly publication focused on online reference sources </li></ul><ul><li>Library Journal’s Academic Newswire : updates about academic librarianship </li></ul><ul><li>Library Worklife : library human resources newsletter </li></ul>
  42. 46. Even More Online Newsletters <ul><li>Library Link of the Day : one daily library news story in your inbox </li></ul><ul><li>LII New This Week : weekly updates with new resources </li></ul><ul><li>LLRX : updates on new articles posted to the site </li></ul><ul><li>Newslink : weekly newsletter from Information Today with news about the information industry </li></ul><ul><li>TechSoup By the Cup : IT and web services issues </li></ul><ul><li>WebJunction’s Crossroads Newsletter : general library newsletter delivered once a month </li></ul>
  43. 47. #4: Live Online Learning <ul><li>Benefits of LOL </li></ul><ul><ul><li>In-depth treatment of a subject by an expert </li></ul></ul><ul><ul><li>Can access from your desk </li></ul></ul><ul><ul><li>Archived sessions available </li></ul></ul><ul><li>Pitfalls of LOL </li></ul><ul><ul><li>Infrequent </li></ul></ul><ul><ul><li>Topics not always what you are interested in </li></ul></ul>
  44. 48. Some Live Online Learning Sources <ul><li>College of DuPage Library Learning Network (costs for live and archived teleconferences, DVDs, etc.)‏ </li></ul><ul><li>Online Programming for All Libraries (free)‏ </li></ul><ul><li>SirsiDynix Institute (free)‏ </li></ul><ul><li>WebJunction Learning Webinars (free) </li></ul><ul><li>Infopeople Webcasts (free archived webcasts only)‏ </li></ul><ul><li>Consider distance learning opportunities from LIS schools! </li></ul>
  45. 49. #5: eJournals <ul><li>Benefits of eJournals </li></ul><ul><ul><li>Sometimes free </li></ul></ul><ul><ul><li>More timely than print journals </li></ul></ul><ul><li>Pitfalls of eJournals </li></ul><ul><ul><li>Generally not peer-reviewed </li></ul></ul>
  46. 50. Some eJournals <ul><li>Ariadne : digital library issues </li></ul><ul><li>D-Lib Magazine : digital special collections </li></ul><ul><li>First Monday : general Internet issues </li></ul><ul><li>Issues in Science and Technology Librarianship </li></ul><ul><li>Journal of the Medical Library Association </li></ul><ul><li>KnowledgeQuest : media and school librarianship </li></ul><ul><li>Law Library Journal </li></ul>
  47. 51. #6: Blogs <ul><li>Benefits of Blogs </li></ul><ul><ul><li>Free </li></ul></ul><ul><ul><li>Daily and extremely current </li></ul></ul><ul><ul><li>Wide variety of topics </li></ul></ul><ul><ul><li>Many encourage conversation through comments </li></ul></ul><ul><li>Pitfalls of Blogs </li></ul><ul><ul><li>Some great, some awful </li></ul></ul>
  48. 53. Some Reference Blogs <ul><li>The Annoyed Librarian </li></ul><ul><li>Blog of a Bookslut </li></ul><ul><li>Digital Reference </li></ul><ul><li>Peter Scott's Library Blog </li></ul><ul><li>ResearchBuzz </li></ul><ul><li>ResourceShelf </li></ul>
  49. 54. Some Technology Blogs <ul><li>ALA TechSource </li></ul><ul><li>BBC Tech News </li></ul><ul><li> </li></ul><ul><li>John Blyberg's Blog </li></ul><ul><li>Search Engine Watch </li></ul><ul><li>The Shifted Librarian </li></ul><ul><li>Tame the Web </li></ul><ul><li>Walking Paper </li></ul>
  50. 55. Some Youth Services Blogs <ul><li>Game On: Games in Libraries </li></ul><ul><li>Homeschooling and Libraries </li></ul><ul><li>Kids Lit </li></ul><ul><li>Read Roger: Hornbook Editor's Rants & Raves </li></ul><ul><li>Tiny Little Librarian </li></ul>
  51. 56. Some Management Blogs <ul><li>Ann Arbor District Library's Director's Blog </li></ul><ul><li>Lorcan Dempsey's Weblog </li></ul><ul><li>The “M” Word: Marketing for Libraries </li></ul><ul><li>She Said / He Said </li></ul><ul><li>Thoughts from a Library Administrator </li></ul>
  52. 57. Some Blogs for Everybody <ul><li>Beyond the Job </li></ul><ul><li>LIS News </li></ul><ul><li>Librarian in Black </li></ul><ul><li> </li></ul><ul><li>The Shifted Librarian </li></ul><ul><li>Stephen's Lighthouse </li></ul><ul><li>Top 25 Librarian Bloggers from the OEDB </li></ul><ul><li>List of all official ALA blogs </li></ul><ul><li>LibDex: library and librarian blogs </li></ul>
  53. 58. #7: Library Social Networks <ul><li>Benefits of Library Social Networks </li></ul><ul><ul><li>Frequent, ongoing discussion </li></ul></ul><ul><ul><li>Multiple voices </li></ul></ul><ul><li>Pitfalls of Library Social Networks </li></ul><ul><ul><li>Can become extremely overwhelming if overly active </li></ul></ul><ul><ul><li>“ Communities” can be exclusionary </li></ul></ul>
  54. 60. Some Library Social Networks <ul><li>Facebook </li></ul><ul><ul><li>Collections 2.0 </li></ul></ul><ul><ul><li>Internet Public Library </li></ul></ul><ul><ul><li>NexGen Librarians </li></ul></ul><ul><ul><li>REFORMA </li></ul></ul><ul><ul><li>WebJunction </li></ul></ul><ul><li>Flickr </li></ul><ul><ul><li>Libraries and Librarians </li></ul></ul><ul><ul><li>Library Signage </li></ul></ul>
  55. 61. Some More Library Social Networks <ul><li>Meebo </li></ul><ul><ul><li>Library Society of the World Room </li></ul></ul><ul><li>Ning </li></ul><ul><ul><li>American Library Association </li></ul></ul><ul><ul><li>Librarian Bloggers </li></ul></ul><ul><ul><li>Librarians </li></ul></ul><ul><ul><li>Library 2.o </li></ul></ul><ul><ul><li>Second Life Librarians </li></ul></ul><ul><ul><li>Young New Librarians </li></ul></ul>
  56. 62. #8: Podcasts <ul><li>Benefits of Podcasts </li></ul><ul><ul><li>Delivered to your account </li></ul></ul><ul><ul><li>Can listen almost anywhere </li></ul></ul><ul><li>Pitfalls of Podcasts </li></ul><ul><ul><li>Audio not always the best venue for resource-sharing </li></ul></ul><ul><ul><li>Audio-only not the best learning-strategy for all </li></ul></ul>
  57. 63. Some Podcasts <ul><li>LibVibe : weekly library news podcast </li></ul><ul><li>LITA podcast series : tech topics </li></ul><ul><li>PLA Blog podcasts : public library topics </li></ul><ul><li>Talking with Talis : Web 2.0 and libraries </li></ul><ul><li>YALSA podcasts : youth services topics </li></ul>
  58. 64. #9: Other Sites to Pay Attention To <ul><li>Benefits of Other Sites </li></ul><ul><ul><li>Variety! </li></ul></ul><ul><li>Pitfalls of Other Sites </li></ul><ul><ul><li>Variety! </li></ul></ul><ul><ul><li>Information not always available via RSS or email, so requires frequent check-backs </li></ul></ul>
  59. 65. Some Other Sites to Pay Attention To <ul><li>American Library Association and divisions </li></ul><ul><li>E-LIS : open access repository for library and information science research and resources. </li></ul><ul><li>Librarian and Library Google Groups </li></ul><ul><li>Librarian and Library Yahoo! Groups </li></ul><ul><li>Library Success Wiki : examples of everything </li></ul><ul><li>Neat New Stuff on the Net : annotated list of free online reference sites, chosen by Marylaine Block (no alerts)‏ </li></ul>
  60. 66. Some Tools to Aid Your Progress
  61. 67. Using Email <ul><li>Filter listserv messages into separate folders </li></ul><ul><li>Flag or otherwise label items for follow-up </li></ul><ul><li>Don't let things clog up the inbox – 20 messages or less at any given time </li></ul>
  62. 68. Using RSS <ul><li>Use Bloglines or Google Reader </li></ul><ul><li>Review RSS feeds available on favorite sites and blogs (library and non-library)‏ </li></ul><ul><li>Review daily, or at least weekly (if only a few)‏ </li></ul><ul><li>Flag and file items for follow-up </li></ul><ul><li>Periodically weed feeds </li></ul>
  63. 69. Bookmarking Tools <ul><li>Organize Your Favorite Sites: Keep a current list of favorites in your web browser in folders. </li></ul><ul><li>Adding New Sites: When you find a new site/resource that you like, add it immediately. </li></ul><ul><li>Social Bookmarking: Tagged favorites accessible from anywhere. </li></ul><ul><ul><li> </li></ul></ul><ul><ul><li>Furl </li></ul></ul><ul><ul><li> </li></ul></ul>
  64. 70. iGoogle
  65. 71. My Yahoo!
  66. 72. Of all the types of resources we covered, which ones sound interesting to you? Print journals, email listservs, online newsletters, live online learning, eJournals, blogs, social networks, podcasts, “other sites,” + tools
  67. 73. Further Resources <ul><li>&quot;15 Minutes a Day: A Personal Learning Management </li></ul><ul><li>Strategy&quot; by Stephen Abram (from Information Outlook )‏ </li></ul><ul><li>“Strategies for keeping Current” by Roy Tennant (from Library Journal ) </li></ul><ul><li>Steven Bell’s Keeping Up Site </li></ul>
  68. 74. Dealing with Information Overload
  69. 75. What does “Information Overload” mean to you?
  70. 76. “ 'We have become far more proficient in generating information than we are in managing it, and we have also built technology that easily allows us to create new information without human intervention.” ~Jonathan B. Spira
  71. 77. 10 Tips for Dealing with Information Overload
  72. 78. #1: General Organization <ul><li>Inventory your input </li></ul><ul><li>Inventory your devices </li></ul><ul><li>Study the topic </li></ul><ul><li>Think before sending something </li></ul><ul><li>Schedule yourself (inc. unscheduled work)‏ </li></ul><ul><li>Use downtime </li></ul><ul><li>Stay neat </li></ul><ul><li>Keep a master waiting list </li></ul>
  73. 79. #2: Filter Your Input <ul><li>Weed, weed, and weed again </li></ul><ul><li>Teach others communication etiquette </li></ul><ul><li>Schedule unplugged times </li></ul><ul><li>Unplug at will </li></ul>
  74. 80. #3: Techniques for RSS Overload <ul><li>Use RSS when applicable </li></ul><ul><li>Use RSS to send you reminders </li></ul><ul><li>Limit your feeds </li></ul><ul><li>Organize your feeds </li></ul>
  75. 81. #4: Interruptive Technology Techniques <ul><li>Phones, text messaging, IM, Twitter </li></ul><ul><li>Use these technologies when appropriate </li></ul><ul><li>Check when you want to </li></ul><ul><li>Don't interrupt yourself </li></ul><ul><li>Use your status message well </li></ul><ul><li>Lobby for IM in the workplace </li></ul>
  76. 82. #5: Phone Overload Techniques <ul><li>Use the phone when appropriate </li></ul><ul><li>Turn it off </li></ul><ul><li>Keep your number private </li></ul><ul><li>Let it ring </li></ul><ul><li>Work = work, home=home </li></ul>
  77. 83. #6: Email Overload Techniques <ul><li>Stop “Doing Email” </li></ul><ul><li>Start scheduling email scanning time </li></ul><ul><li>Use email when appropriate </li></ul><ul><li>Deal with email by subject </li></ul><ul><li>Keep your inbox nearly empty </li></ul><ul><li>Filter your messages </li></ul><ul><li>Limit listservs </li></ul><ul><li>Follow good email etiquette </li></ul><ul><li>Delete and archive </li></ul><ul><li>Work=work, home=home </li></ul>
  78. 84. #7: Print Media Techniques <ul><li>Just because you can touch it, doesn't mean you should keep it </li></ul><ul><li>Cancel, cancel, cancel (‏ </li></ul><ul><li>Weed what you do have </li></ul>
  79. 85. #8: Multimedia Overload Techniques <ul><li>Choose entertainment thoughtfully </li></ul><ul><li>Limit television viewing </li></ul><ul><li>Use your commute to your benefit </li></ul>
  80. 86. #9: Social Network Overload Techniques <ul><li>Schedule time on your networks </li></ul><ul><li>Pick a primary network and point other sites toward it </li></ul><ul><li>Limit your “in-network IM” </li></ul>
  81. 87. #10: Time/Stress Management Techniques <ul><li>Use your calendar (!)‏ </li></ul><ul><li>Take breaks </li></ul><ul><li>Eliminate stressful interruptions </li></ul><ul><li>Look for software help </li></ul><ul><li>Balance your life and work to your own liking, not your boss's or spouse's </li></ul>
  82. 88. Above all else, breathe.
  83. 89. Further Resources <ul><li>“ Being Wired or Being Tired: 10 Ways to Cope with Information Overload” by Sarah Houghton-Jan (from Ariadne )‏ </li></ul><ul><li>&quot;How to Stop Your Inbox Exploding&quot; by Cory Doctorow </li></ul><ul><li>Information Overload: We Have Met the Enemy and He Is Us by Jonathan B. Spira </li></ul>
  84. 90. Questions? Sarah Houghton-Jan email: im: LibrarianInBlack web: Skype: LibrairanInBlack Facebook: Facebook: Facebook: