Hisle, W. Lee. “Reference Questions in the Library of the Future,” Chronicle of Higher Ed, 52:6 (Sep 2006), B6-8. http://search.ebscohost.com/login.aspx?direct=true&db=aph&AN=18455664&site=ehost-live
EDUCAUSE ECAR Study of Undergraduate Students and Information Technology, 2006 http://www.educause.edu/LibraryDetailPage/666?ID=ERS0607
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