Social Media as a Tool for Police Communication


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Social Media as a Tool for Police Communication

  1. 1. How to Interact with the Public? 2nd European Workshop on Social Media as a Tool for Police Communication November 2, 2011 09:00–16:00h Who can Participate? The workshop will be held in English Host: Greater Manchester Police and is intended for police officers of all The Sedgley Park Centre ranks from European police forces who Sedgley Park Road either (a) have experience in and can Prestwich report of using social media to commu- hosted by: Manchester nicate with citizen or (b) currently work M25 0JT on adopting social media and would United Kingdom like present challenges and open ques- tions. How to Interact with the Public? Communication with the public via So- What does it costs? cial Media is a topic with increasing rel- The workshop is sponsored by Fraun- evance for police forces. Adapting the hofer FIT, the European research pro- new systems, however, poses a number ject COMPOSITE and the Greater Man- of questions. What messages should chester Police and is free of charge and police forces publish? How formal or includes food and accomodation as informal should police forces commu- well as an invited dinner on November nicate on social media? How do you 1. Participants, however, need to cover deal with feedback from the public? In their own travel expenses. a workshop settings, we invite to police officers to share their experiences and How to Apply plans in making use of social media as To apply for the workshop, interested a communication tool. police officers can send an email to be- Learning from @gmpolice fore October 14, 2011, including: We are very happy to be hosted at and • a brief introduction of their posi- receive input from the Greater Man- tion and police force and chester Police, who have applied a • a short description of their interest comprehensive social media strategy in the workshop. during the recent riots and have be- Places are limited and we aim for bring- come one of the most popular forces ing people together from a variety of on twitter, with about 100,000 follow- European countries and backgrounds. ers. This workshop is partially Learning from Research funded by the European The workshop is part of a larger re- Commission as part of FP7 search effort and we would like to share in the context of the COM- You can download the first with you results from our studies, such POSITE project (contract COMPOSITE report on ICT as a comparison of social media strate- no. 241918), Fraunhofer trends in European Polic- gies applied by police forces in London FIT and the Greater Man- ing from and Manchester during the riots. chester Police. VB4m Learning from You More Information: All participants are invited to give a short presentation (5–10 min) of their current work on social media as a tool www.gmp.police.ukSebastian Denef for police communication.+49 160 94836109sebastian.denef@fit.fraunhofer.deTwitter: @SebastianDenefNico Kaptein+31 30 689 1222nico.kaptein@capgemini.comTwitter: @NicoKaptein