<ul><li>Collaborative Collection Development  </li></ul><ul><li>+ Patron-Driven Acquisitions   </li></ul><ul><li>= A Win-W...
The CTW Library Consortium Team <ul><li>Beth Hansen, Connecticut College </li></ul><ul><li>Doris Kammradt, Trinity College...
Welcome and Overview <ul><li>Defining consortial collection goals  </li></ul><ul><li>Evaluating vendors and their programs...
A quick show of hands <ul><li>How many of you are exploring PDA… </li></ul><ul><ul><ul><li>in a single library? </li></ul>...
The CTW Consortium Connecticut College Wesleyan University   Trinity College
CTW in Numbers <ul><li>Total FTE: about 9,800 students </li></ul><ul><li>Total materials budget: about $6.6 million </li><...
CTW Collaborative Collection Projects <ul><li>Collection analysis of all three libraries </li></ul><ul><li>Pilot project f...
Part 1:  Collaborative Collection  Development  <ul><li>Learning Outcome:     </li></ul><ul><li>Identify criteria to be in...
Before the grant, CTW … <ul><li>Shared print collections shared via daily delivery service </li></ul><ul><li>Did some coor...
The project began by … <ul><li>Comparing and analyzing our three institutions and patrons </li></ul><ul><li>Identifying co...
Comparing institutions, patrons <ul><li>Mission and goals </li></ul><ul><li>Degrees granted </li></ul><ul><li>Graduate pro...
Comparing, analyzing collections <ul><li>Collection development policies </li></ul><ul><li>Circulation statistics </li></u...
Identifying opportunities for sharing <ul><li>Collection weaknesses across consortium </li></ul><ul><li>Individual collect...
Our Assumptions   <ul><li>On average, a consortial ebook costs less than purchasing three print copies </li></ul><ul><li>F...
+  Our Goals <ul><li>New ways of collection sharing </li></ul><ul><li>Instant access for any CTW patron </li></ul><ul><li>...
= Our Expectations <ul><li>24/7 access to multiple users on three campuses </li></ul><ul><li>Efficiencies in title selecti...
CCD Group Activity <ul><li>What are your assumptions and goals for: </li></ul><ul><ul><li>Ebooks </li></ul></ul><ul><ul><l...
Time for…
Part 2:  Vendor Evaluations <ul><li>Learning Outcome:    </li></ul><ul><li>Evaluate vendors’ capabilities and proposals in...
Why PDA? <ul><li>Consortial goals need to be clearly defined in order to make a PDA program work for your consortium. </li...
Why PDA? CTW’s goals <ul><li>Potential cost savings:  </li></ul><ul><ul><ul><li>Reduce duplication/triplication of content...
How Will You Evaluate Them? <ul><li>Your criteria should be driven by your goals.  </li></ul><ul><li>For example: </li></u...
Who are the Vendors? Aggregators: And publishers… and more?
CTW’s Primary Criteria  … and why we chose MyiLibrary / Coutts   <ul><li>Multi-user access to ALL titles </li></ul><ul><li...
Vendor Evaluation Activity <ul><li>Your table has been assigned one of  </li></ul><ul><li>8  evaluation categories. </li><...
Time for…
Time for a Break!
Part 3:  Implementation
Implementing your program <ul><li>Learning Outcome:  </li></ul><ul><li>Anticipate implementation needs and develop strateg...
Implementation Activity <ul><li>List the various tasks that need to be done </li></ul><ul><li>Identify who is likely to be...
Primary Implementation Needs   <ul><li>ACCOUNTS:  Funds & Profile </li></ul><ul><li>ACCESS:  Titles & Users  </li></ul><ul...
The Account: Taking Care of Business   <ul><li>Customer Profile Registrations   </li></ul><ul><li>For:   the Vendor … and ...
Your Profile: Getting Titles that Fit Title List Review =  Profile Tweaks? <ul><li>Content Areas  </li></ul><ul><li>Public...
De-Duplication Service   <ul><li>Option to remove titles held by libraries  </li></ul><ul><li>from PDA record loads </li><...
Access to Titles… Access for Users   <ul><li>Records  </li></ul><ul><ul><li>Review Quality & Local Customizations </li></u...
Awareness <ul><li>Raising awareness  </li></ul><ul><li>of your PDA program </li></ul><ul><li>through  </li></ul><ul><li>Co...
Training Needs <ul><li>Profile changes </li></ul><ul><li>Title List Reviews </li></ul><ul><li>Invoices & Prices </li></ul>...
Devilish Details?   Who will report and follow-up? … for your library … for the consortium
Raising Awareness… Communicating about PDA <ul><li>Who should know…and to what extent?   </li></ul><ul><li>Students and Fa...
Time for…
Part 4:  Assessment <ul><li>Learning Outcome:  </li></ul><ul><li>Identify criteria for evaluating </li></ul><ul><li>the PD...
<ul><li>“ All assessment is a perpetual work in progress.” </li></ul><ul><li>Linda Suskie,  V.P.,  Middle States  </li></u...
Ground Rules for Assessment <ul><li>Be sure to start at the beginning </li></ul><ul><li>  Think about what you might need ...
Our Overall Project Goal <ul><li>“… to build a [successful] model for a shared online collection for the three CTW institu...
Our Assumptions   <ul><li>On average, a consortial ebook costs less than purchasing three print copies </li></ul><ul><li>F...
+ Our Goals <ul><li>New ways of   collection sharing </li></ul><ul><li>Instant access  for any CTW patron </li></ul><ul><l...
= Our Expectations <ul><li>24/7 access to multiple users  on three campuses </li></ul><ul><li>Efficiencies  in title selec...
<ul><li>User response </li></ul><ul><li>Vendor performance </li></ul><ul><li>PDA model </li></ul><ul><li>Budget </li></ul>...
Assessment Tools <ul><li>Quantitative  Data </li></ul><ul><li>Usage statistics:  total per title, after purchase,  </li></...
Budget: CTW Cost Savings?   <ul><li>Cost analysis </li></ul><ul><li>Actual prices vs. added value of ebook vs. print </li>...
Workload: Reduced for staff? <ul><li>PDA workflow analysis </li></ul><ul><li>PDA functions and services:  de-duplication, ...
PDA Assessment Activity <ul><li>Assessment  </li></ul><ul><li>noun  ə-ˈses-mənt, a- </li></ul><ul><li>A systematic method ...
Time for…
Time to Wrap-up <ul><li>Questions?   </li></ul><ul><li>Comments… </li></ul><ul><ul><ul><ul><li>Reactions? </li></ul></ul><...
Thank you! <ul><ul><li>Beth Hansen:  [email_address] </li></ul></ul><ul><ul><li>Doris Kammradt:  [email_address] </li></ul...
Photo & Image Credits <ul><li>Question Mark Bubble:  http://www.steinski.com/blog/a_question_for_you/ </li></ul><ul><li>Eb...
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ACRL2011 Workshop: CCD + PDA = A Win-Win for Libraries and Patrons

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ACRL 2011 Workshop: Collaborative Collection Development + Patron Driven Acquisitions = A Win-Win for Libraries and Patrons.
Presented by the CTW Library Consortium:
Beth Hansen, Connecticut College
Doris Kammradt, Trinity College
Andrew Klein, Wesleyan University
Pat Tully, Wesleyan University
Steve Bischof, Five Colleges Consortium
Lorri Huddy, CTW Library Consortium

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  • ACRL2011 Workshop: CCD + PDA = A Win-Win for Libraries and Patrons

    1. 1. <ul><li>Collaborative Collection Development </li></ul><ul><li>+ Patron-Driven Acquisitions </li></ul><ul><li>= A Win-Win for Libraries </li></ul><ul><li>and Patrons </li></ul>ACRL Workshop:
    2. 2. The CTW Library Consortium Team <ul><li>Beth Hansen, Connecticut College </li></ul><ul><li>Doris Kammradt, Trinity College </li></ul><ul><li>Andrew Klein, Wesleyan University </li></ul><ul><li>Pat Tully, Wesleyan University </li></ul><ul><li>Steve Bischof, Five Colleges Consortium </li></ul><ul><li>Lorri Huddy, CTW Library Consortium </li></ul>
    3. 3. Welcome and Overview <ul><li>Defining consortial collection goals </li></ul><ul><li>Evaluating vendors and their programs </li></ul><ul><li>Implementing patron-driven acquisitions </li></ul><ul><li>Assessing assumptions and outcomes </li></ul>
    4. 4. A quick show of hands <ul><li>How many of you are exploring PDA… </li></ul><ul><ul><ul><li>in a single library? </li></ul></ul></ul><ul><ul><ul><li>in a consortium? </li></ul></ul></ul><ul><li>How big is your consortium? </li></ul><ul><ul><ul><li>small (up to 5 libraries) </li></ul></ul></ul><ul><ul><ul><li>medium (up to 25) </li></ul></ul></ul><ul><ul><ul><li>large (up to 50) </li></ul></ul></ul><ul><ul><ul><li>x-large (over 50) </li></ul></ul></ul>
    5. 5. The CTW Consortium Connecticut College Wesleyan University   Trinity College
    6. 6. CTW in Numbers <ul><li>Total FTE: about 9,800 students </li></ul><ul><li>Total materials budget: about $6.6 million </li></ul><ul><li>Total WorldCat holdings: 2.3 million titles </li></ul>
    7. 7. CTW Collaborative Collection Projects <ul><li>Collection analysis of all three libraries </li></ul><ul><li>Pilot project for shared print collection </li></ul><ul><li>Shared eBook project with PDA </li></ul>
    8. 8. Part 1: Collaborative Collection Development  <ul><li>Learning Outcome:    </li></ul><ul><li>Identify criteria to be integrated </li></ul><ul><li>into your PDA program </li></ul><ul><li>in order to fulfill the libraries’ </li></ul><ul><li>shared collection goals. </li></ul>Thinking Locally, Acting Consortially
    9. 9. Before the grant, CTW … <ul><li>Shared print collections shared via daily delivery service </li></ul><ul><li>Did some coordination of circulation and resource-sharing policies and processes </li></ul><ul><li>Informally coordinated collection development </li></ul>
    10. 10. The project began by … <ul><li>Comparing and analyzing our three institutions and patrons </li></ul><ul><li>Identifying common collection needs and opportunities for sharing </li></ul>
    11. 11. Comparing institutions, patrons <ul><li>Mission and goals </li></ul><ul><li>Degrees granted </li></ul><ul><li>Graduate programs – number and kind </li></ul><ul><li>Departments/programs offered </li></ul><ul><li>Course enrollment </li></ul><ul><li>Declared majors </li></ul><ul><li>Faculty research, teaching interests </li></ul>
    12. 12. Comparing, analyzing collections <ul><li>Collection development policies </li></ul><ul><li>Circulation statistics </li></ul><ul><li>Collection analysis (using WorldCat Collection Analysis tool) </li></ul><ul><ul><li>Individual collection strengths, weaknesses </li></ul></ul><ul><ul><li>Comparing each library’s collection to each other </li></ul></ul>
    13. 13. Identifying opportunities for sharing <ul><li>Collection weaknesses across consortium </li></ul><ul><li>Individual collection strengths in one or more subjects </li></ul><ul><li>Subjects with large percentage of multiple copies across the consortium </li></ul>
    14. 14. Our Assumptions <ul><li>On average, a consortial ebook costs less than purchasing three print copies </li></ul><ul><li>For patrons, an ebook is an acceptable alternative to print </li></ul><ul><li>Staff workload for ebooks is less than for print </li></ul><ul><li>The use of an ebook is about the same at each school </li></ul>
    15. 15. + Our Goals <ul><li>New ways of collection sharing </li></ul><ul><li>Instant access for any CTW patron </li></ul><ul><li>Increased cost efficiency by reducing consortial duplication </li></ul><ul><li>Enhanced discoverability and access by patrons </li></ul>
    16. 16. = Our Expectations <ul><li>24/7 access to multiple users on three campuses </li></ul><ul><li>Efficiencies in title selection </li></ul><ul><li>More reliable consortial inventory control </li></ul><ul><li>Cost savings from shared and patron driven purchases </li></ul><ul><li>Reduced physical handling of materials </li></ul>
    17. 17. CCD Group Activity <ul><li>What are your assumptions and goals for: </li></ul><ul><ul><li>Ebooks </li></ul></ul><ul><ul><li>Purchase on demand </li></ul></ul><ul><ul><li>Collaborative collection development </li></ul></ul>
    18. 18. Time for…
    19. 19. Part 2: Vendor Evaluations <ul><li>Learning Outcome:  </li></ul><ul><li>Evaluate vendors’ capabilities and proposals in order to achieve consortial goals and assure a successful consortium-vendor partnership. </li></ul>
    20. 20. Why PDA? <ul><li>Consortial goals need to be clearly defined in order to make a PDA program work for your consortium. </li></ul><ul><li>How might a specific vendor’s program help you meet those goals? </li></ul>
    21. 21. Why PDA? CTW’s goals <ul><li>Potential cost savings: </li></ul><ul><ul><ul><li>Reduce duplication/triplication of content </li></ul></ul></ul><ul><ul><ul><li>‘ Just in Time’ vs. ‘Just in Case’ purchases </li></ul></ul></ul><ul><li>Enhance patrons’ access to materials: </li></ul><ul><ul><ul><li>Easier sharing of titles across three campuses </li></ul></ul></ul><ul><ul><ul><li>24/7 simultaneous access for multiple users </li></ul></ul></ul><ul><li>Potential staff and space benefits: </li></ul><ul><ul><ul><li>Selection / acquisition efficiencies </li></ul></ul></ul><ul><ul><ul><li>Reduce need for more collection space </li></ul></ul></ul>
    22. 22. How Will You Evaluate Them? <ul><li>Your criteria should be driven by your goals. </li></ul><ul><li>For example: </li></ul><ul><li>Goal : Enhance patrons’ access to </li></ul><ul><li>consortial materials </li></ul><ul><li>Criteria : Multi-user, simultaneous access to all PDA titles </li></ul>
    23. 23. Who are the Vendors? Aggregators: And publishers… and more?
    24. 24. CTW’s Primary Criteria … and why we chose MyiLibrary / Coutts <ul><li>Multi-user access to ALL titles </li></ul><ul><li>Perpetual access and ownership </li></ul><ul><li>Detailed profiling </li></ul><ul><li>De-duplication service </li></ul><ul><li>Established relationship with publishers </li></ul><ul><li>Print–on–Demand </li></ul>
    25. 25. Vendor Evaluation Activity <ul><li>Your table has been assigned one of </li></ul><ul><li>8 evaluation categories. </li></ul><ul><li>Take 10 minutes to: </li></ul><ul><li>Brainstorm and prioritize the criteria you would </li></ul><ul><li>use to evaluate a vendor in that category. </li></ul><ul><li>Then come back to the large group </li></ul><ul><li>and share your ideas. </li></ul>
    26. 26. Time for…
    27. 27. Time for a Break!
    28. 28. Part 3: Implementation
    29. 29. Implementing your program <ul><li>Learning Outcome: </li></ul><ul><li>Anticipate implementation needs and develop strategies that will help your PDA program </li></ul><ul><li>get off to a good start.  </li></ul>
    30. 30. Implementation Activity <ul><li>List the various tasks that need to be done </li></ul><ul><li>Identify who is likely to be responsible for each task </li></ul><ul><li>Estimate how much time may be needed overall </li></ul><ul><li> (Weeks? Months?) </li></ul>
    31. 31. Primary Implementation Needs <ul><li>ACCOUNTS: Funds & Profile </li></ul><ul><li>ACCESS: Titles & Users  </li></ul><ul><li>       </li></ul><ul><li>AWARENESS: Communication & Training </li></ul>
    32. 32. The Account: Taking Care of Business <ul><li>Customer Profile Registrations </li></ul><ul><li>For: the Vendor … and the eBook Provider </li></ul><ul><li>From: each Library … and the Consortium </li></ul><ul><li>Contacts Needed : </li></ul><ul><ul><li>Acquisitions: Invoices / Finances </li></ul></ul><ul><ul><li>Technical Services: Cataloging / Systems </li></ul></ul><ul><ul><li>Collection Development: Profiling </li></ul></ul><ul><ul><li>E-Resources: Access and Support </li></ul></ul>
    33. 33. Your Profile: Getting Titles that Fit Title List Review = Profile Tweaks? <ul><li>Content Areas </li></ul><ul><li>Publication Date </li></ul><ul><li>Types of Materials </li></ul><ul><li>Language </li></ul><ul><li>Readership Level </li></ul><ul><li>Price Limit </li></ul><ul><li>Specific Publishers </li></ul>
    34. 34. De-Duplication Service <ul><li>Option to remove titles held by libraries </li></ul><ul><li>from PDA record loads </li></ul><ul><li>Libraries’ holdings sent to vendor </li></ul><ul><li>PDA set up pulls titles based on profile, </li></ul><ul><li>but library holdings impact final list </li></ul>
    35. 35. Access to Titles… Access for Users <ul><li>Records </li></ul><ul><ul><li>Review Quality & Local Customizations </li></ul></ul><ul><ul><li>Standardized Numbers- ISBN, OCLC, Vendor </li></ul></ul><ul><li>Authentication </li></ul><ul><ul><li>Proxy, SSO, VPN </li></ul></ul><ul><li>Discovery </li></ul><ul><ul><li>Catalog, Link Resolver, Vendor site, CMS, etc. </li></ul></ul>
    36. 36. Awareness <ul><li>Raising awareness </li></ul><ul><li>of your PDA program </li></ul><ul><li>through </li></ul><ul><li>Communication </li></ul><ul><li>and Training </li></ul>
    37. 37. Training Needs <ul><li>Profile changes </li></ul><ul><li>Title List Reviews </li></ul><ul><li>Invoices & Prices </li></ul><ul><li>Customer Service </li></ul>Platform Publishers & Titles Usage Statistics Technical Support Updates & Notifications
    38. 38. Devilish Details? Who will report and follow-up? … for your library … for the consortium
    39. 39. Raising Awareness… Communicating about PDA <ul><li>Who should know…and to what extent? </li></ul><ul><li>Students and Faculty </li></ul><ul><li>Library Staff </li></ul><ul><li>College Administration </li></ul>
    40. 40. Time for…
    41. 41. Part 4: Assessment <ul><li>Learning Outcome: </li></ul><ul><li>Identify criteria for evaluating </li></ul><ul><li>the PDA program </li></ul><ul><li>in order to assess if it has </li></ul><ul><li>met expected goals </li></ul><ul><li>and desired outcomes. </li></ul>
    42. 42. <ul><li>“ All assessment is a perpetual work in progress.” </li></ul><ul><li>Linda Suskie, V.P., Middle States </li></ul><ul><li>Commission on Higher Education </li></ul><ul><li>(MSCHE), 2005 </li></ul>
    43. 43. Ground Rules for Assessment <ul><li>Be sure to start at the beginning </li></ul><ul><li> Think about what you might need </li></ul><ul><li> Keep it simple </li></ul>
    44. 44. Our Overall Project Goal <ul><li>“… to build a [successful] model for a shared online collection for the three CTW institutions.” </li></ul><ul><li>Mellon eBook Pilot Project Proposal August 2009 </li></ul>
    45. 45. Our Assumptions <ul><li>On average, a consortial ebook costs less than purchasing three print copies </li></ul><ul><li>For patrons, an ebook is an acceptable alternative to print </li></ul><ul><li>Staff workload for ebooks is less than for print </li></ul><ul><li>The use of an ebook is about the same at each school </li></ul>
    46. 46. + Our Goals <ul><li>New ways of collection sharing </li></ul><ul><li>Instant access for any CTW patron </li></ul><ul><li>Increased cost efficiency by reducing consortial duplication </li></ul><ul><li>Enhanced discovery and access by patrons </li></ul>
    47. 47. = Our Expectations <ul><li>24/7 access to multiple users on three campuses </li></ul><ul><li>Efficiencies in title selection </li></ul><ul><li>More reliable consortial inventory control </li></ul><ul><li>Cost savings from shared and patron driven purchases </li></ul><ul><li>Reduced physical handling of materials </li></ul>
    48. 48. <ul><li>User response </li></ul><ul><li>Vendor performance </li></ul><ul><li>PDA model </li></ul><ul><li>Budget </li></ul><ul><li>Profiling </li></ul><ul><li>Workflow </li></ul><ul><li>Impact on access </li></ul>Building Our Assessment
    49. 49. Assessment Tools <ul><li>Quantitative Data </li></ul><ul><li>Usage statistics: total per title, after purchase, </li></ul><ul><li>across CTW, by LC class </li></ul><ul><li>Prices: “e vs. p” </li></ul><ul><li>Qualitative Measures </li></ul><ul><li>Surveys or questionnaires </li></ul><ul><li>Focus groups </li></ul><ul><li>Patron Interviews </li></ul><ul><li>Observation </li></ul>
    50. 50. Budget: CTW Cost Savings? <ul><li>Cost analysis </li></ul><ul><li>Actual prices vs. added value of ebook vs. print </li></ul><ul><li>Value of titles viewed but Not purchased </li></ul><ul><li>Pricing practices by publisher: Cost of ebook vs. print (HC and SC) </li></ul><ul><li>Pricing practices by vendor: MiL vs. other ebook vendors </li></ul>
    51. 51. Workload: Reduced for staff? <ul><li>PDA workflow analysis </li></ul><ul><li>PDA functions and services: de-duplication, title lists & record loads, invoicing </li></ul><ul><li>Deletion files, profile alerts, problem reports </li></ul><ul><li>Staff time needed to support processes to maintain PDA program </li></ul><ul><li>Acquisitions – Cataloging – Systems </li></ul><ul><li>Collection Development – Access Services </li></ul>
    52. 52. PDA Assessment Activity <ul><li>Assessment </li></ul><ul><li>noun ə-ˈses-mənt, a- </li></ul><ul><li>A systematic method </li></ul><ul><li>for collecting, </li></ul><ul><li>analyzing, and using </li></ul><ul><li>information to </li></ul><ul><li>answer questions </li></ul><ul><li>about [your] project </li></ul>
    53. 53. Time for…
    54. 54. Time to Wrap-up <ul><li>Questions? </li></ul><ul><li>Comments… </li></ul><ul><ul><ul><ul><li>Reactions? </li></ul></ul></ul></ul>
    55. 55. Thank you! <ul><ul><li>Beth Hansen: [email_address] </li></ul></ul><ul><ul><li>Doris Kammradt: [email_address] </li></ul></ul><ul><ul><li>Andrew Klein: [email_address] </li></ul></ul><ul><ul><li>Pat Tully: [email_address] </li></ul></ul><ul><ul><li>Steve Bischof: [email_address] </li></ul></ul><ul><ul><li>Lorri Huddy: [email_address] </li></ul></ul>
    56. 56. Photo & Image Credits <ul><li>Question Mark Bubble: http://www.steinski.com/blog/a_question_for_you/ </li></ul><ul><li>Ebrary Banner: http://www.ebrary.com/corp/index.jsp </li></ul><ul><li>NetLibrary Logo: http://www.netlibrary.com/ </li></ul><ul><li>Ebook Library (EBL) logo: http://www.eblib.com/ </li></ul><ul><li>MyiLibrary Banner : http://www.myilibrary.com/Home.aspx </li></ul><ul><li>Stopwatch: http://www.windowdepotphiladelphia.com/ </li></ul><ul><li>Ducks in a Row: http://rengawman.wordpress.com/2007/12/20/getting-your-ducks-in-a-row/ </li></ul><ul><li>FourShortQuacks.wav by Tewell : http://www.freesound.org/samplesViewSingle.php?id=90027 </li></ul><ul><li>Puzzle pieces: http://www.vcbytes.com/2010/06/ </li></ul><ul><li>Stacked stones photo: http://blogs.msdn.com/b/ericlippert/archive/2009/04/27/the-stack-is-an-implementation-detail.aspx </li></ul><ul><li>Ebooks image: http://mhpbooks.com/mobylives/wp-content/uploads/2010/07/ebooks1.jpg </li></ul><ul><li>Devil photograph: http://www.negotiationlawblog.com/uploads/image/devil(1).jpg </li></ul><ul><li>Scale photo: http://www.lewisborogov.com/Government/committeesandcouncils/assessmentreview.html </li></ul><ul><li>Assessment Cycle graphic: http://www.bhsu.edu/Portals/0/academics/graduateStudies/SAassessmentcycle.jpg </li></ul><ul><li>Blocks. http://www.vadv.org/secAction/1000grandmas.html </li></ul><ul><li>Tape measure. http://healnh.org/YYFH/toolkits/2009/01/waist-circumference.cfm </li></ul><ul><li>Teamwork. http://www.toastmasters.org/MainMenuCategories/FreeResources/QuestionsaboutLeadership/Teamwork.aspx </li></ul><ul><li>Question Mark Keyboard : http://www.kk.org/thetechnium/archives/2007/10/how_much_does_o.php </li></ul>

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