• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
ACRL2011 Workshop:  CCD + PDA = A Win-Win for Libraries and Patrons
 

ACRL2011 Workshop: CCD + PDA = A Win-Win for Libraries and Patrons

on

  • 994 views

ACRL 2011 Workshop: Collaborative Collection Development + Patron Driven Acquisitions = A Win-Win for Libraries and Patrons.

ACRL 2011 Workshop: Collaborative Collection Development + Patron Driven Acquisitions = A Win-Win for Libraries and Patrons.
The CTW Library Consortium

Statistics

Views

Total Views
994
Views on SlideShare
994
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  •  
  •  

ACRL2011 Workshop:  CCD + PDA = A Win-Win for Libraries and Patrons ACRL2011 Workshop: CCD + PDA = A Win-Win for Libraries and Patrons Presentation Transcript

    • Collaborative Collection Development
    • + Patron-Driven Acquisitions
    • = A Win-Win for Libraries
    • and Patrons
    ACRL Workshop:
  • The CTW Library Consortium Team
    • Beth Hansen, Connecticut College
    • Doris Kammradt, Trinity College
    • Andrew Klein, Wesleyan University
    • Pat Tully, Wesleyan University
    • Steve Bischof, Five Colleges Consortium
    • Lorri Huddy, CTW Library Consortium
  • Welcome and Overview
    • Defining consortial collection goals
    • Evaluating vendors and their programs
    • Implementing patron-driven acquisitions
    • Assessing assumptions and outcomes
  • A quick show of hands
    • How many of you are exploring PDA…
        • in a single library?
        • in a consortium?
    • How big is your consortium?
        • small (up to 5 libraries)
        • medium (up to 25)
        • large (up to 50)
        • x-large (over 50)
  • The CTW Consortium Connecticut College Wesleyan University   Trinity College
  • CTW in Numbers
    • Total FTE: about 9,800 students
    • Total materials budget: about $6.6 million
    • Total WorldCat holdings: 2.3 million titles
  • CTW Collaborative Collection Projects
    • Collection analysis of all three libraries
    • Pilot project for shared print collection
    • Shared eBook project with PDA
  • Part 1: Collaborative Collection Development 
    • Learning Outcome:   
    • Identify criteria to be integrated
    • into your PDA program
    • in order to fulfill the libraries’
    • shared collection goals.
    Thinking Locally, Acting Consortially
  • Before the grant, CTW …
    • Shared print collections shared via daily delivery service
    • Did some coordination of circulation and resource-sharing policies and processes
    • Informally coordinated collection development
  • The project began by …
    • Comparing and analyzing our three institutions and patrons
    • Identifying common collection needs and opportunities for sharing
  • Comparing institutions, patrons
    • Mission and goals
    • Degrees granted
    • Graduate programs – number and kind
    • Departments/programs offered
    • Course enrollment
    • Declared majors
    • Faculty research, teaching interests
  • Comparing, analyzing collections
    • Collection development policies
    • Circulation statistics
    • Collection analysis (using WorldCat Collection Analysis tool)
      • Individual collection strengths, weaknesses
      • Comparing each library’s collection to each other
  • Identifying opportunities for sharing
    • Collection weaknesses across consortium
    • Individual collection strengths in one or more subjects
    • Subjects with large percentage of multiple copies across the consortium
  • Our Assumptions
    • On average, a consortial ebook costs less than purchasing three print copies
    • For patrons, an ebook is an acceptable alternative to print
    • Staff workload for ebooks is less than for print
    • The use of an ebook is about the same at each school
  • + Our Goals
    • New ways of collection sharing
    • Instant access for any CTW patron
    • Increased cost efficiency by reducing consortial duplication
    • Enhanced discoverability and access by patrons
  • = Our Expectations
    • 24/7 access to multiple users on three campuses
    • Efficiencies in title selection
    • More reliable consortial inventory control
    • Cost savings from shared and patron driven purchases
    • Reduced physical handling of materials
  • CCD Group Activity
    • What are your assumptions and goals for:
      • Ebooks
      • Purchase on demand
      • Collaborative collection development
  • Time for…
  • Part 2: Vendor Evaluations
    • Learning Outcome: 
    • Evaluate vendors’ capabilities and proposals in order to achieve consortial goals and assure a successful consortium-vendor partnership.
  • Why PDA?
    • Consortial goals need to be clearly defined in order to make a PDA program work for your consortium.
    • How might a specific vendor’s program help you meet those goals?
  • Why PDA? CTW’s goals
    • Potential cost savings:
        • Reduce duplication/triplication of content
        • ‘ Just in Time’ vs. ‘Just in Case’ purchases
    • Enhance patrons’ access to materials:
        • Easier sharing of titles across three campuses
        • 24/7 simultaneous access for multiple users
    • Potential staff and space benefits:
        • Selection / acquisition efficiencies
        • Reduce need for more collection space
  • How Will You Evaluate Them?
    • Your criteria should be driven by your goals.
    • For example:
    • Goal : Enhance patrons’ access to
    • consortial materials
    • Criteria : Multi-user, simultaneous access to all PDA titles
  • Who are the Vendors? Aggregators: And publishers… and more?
  • CTW’s Primary Criteria … and why we chose MyiLibrary / Coutts
    • Multi-user access to ALL titles
    • Perpetual access and ownership
    • Detailed profiling
    • De-duplication service
    • Established relationship with publishers
    • Print–on–Demand
  • Vendor Evaluation Activity
    • Your table has been assigned one of
    • 8 evaluation categories.
    • Take 10 minutes to:
    • Brainstorm and prioritize the criteria you would
    • use to evaluate a vendor in that category.
    • Then come back to the large group
    • and share your ideas.
  • Time for…
  • Time for a Break!
  • Part 3: Implementation
  • Implementing your program
    • Learning Outcome:
    • Anticipate implementation needs and develop strategies that will help your PDA program
    • get off to a good start. 
  • Implementation Activity
    • List the various tasks that need to be done
    • Identify who is likely to be responsible for each task
    • Estimate how much time may be needed overall
    • (Weeks? Months?)
  • Primary Implementation Needs
    • ACCOUNTS: Funds & Profile
    • ACCESS: Titles & Users 
    •       
    • AWARENESS: Communication & Training
  • The Account: Taking Care of Business
    • Customer Profile Registrations
    • For: the Vendor … and the eBook Provider
    • From: each Library … and the Consortium
    • Contacts Needed :
      • Acquisitions: Invoices / Finances
      • Technical Services: Cataloging / Systems
      • Collection Development: Profiling
      • E-Resources: Access and Support
  • Your Profile: Getting Titles that Fit Title List Review = Profile Tweaks?
    • Content Areas
    • Publication Date
    • Types of Materials
    • Language
    • Readership Level
    • Price Limit
    • Specific Publishers
  • De-Duplication Service
    • Option to remove titles held by libraries
    • from PDA record loads
    • Libraries’ holdings sent to vendor
    • PDA set up pulls titles based on profile,
    • but library holdings impact final list
  • Access to Titles… Access for Users
    • Records
      • Review Quality & Local Customizations
      • Standardized Numbers- ISBN, OCLC, Vendor
    • Authentication
      • Proxy, SSO, VPN
    • Discovery
      • Catalog, Link Resolver, Vendor site, CMS, etc.
  • Awareness
    • Raising awareness
    • of your PDA program
    • through
    • Communication
    • and Training
  • Training Needs
    • Profile changes
    • Title List Reviews
    • Invoices & Prices
    • Customer Service
    Platform Publishers & Titles Usage Statistics Technical Support Updates & Notifications
  • Devilish Details? Who will report and follow-up? … for your library … for the consortium
  • Raising Awareness… Communicating about PDA
    • Who should know…and to what extent?
    • Students and Faculty
    • Library Staff
    • College Administration
  • Time for…
  • Part 4: Assessment
    • Learning Outcome:
    • Identify criteria for evaluating
    • the PDA program
    • in order to assess if it has
    • met expected goals
    • and desired outcomes.
    • “ All assessment is a perpetual work in progress.”
    • Linda Suskie, V.P., Middle States
    • Commission on Higher Education
    • (MSCHE), 2005
  • Ground Rules for Assessment
    • Be sure to start at the beginning
    • Think about what you might need
    • Keep it simple
  • Our Overall Project Goal
    • “… to build a [successful] model for a shared online collection for the three CTW institutions.”
    • Mellon eBook Pilot Project Proposal August 2009
  • Our Assumptions
    • On average, a consortial ebook costs less than purchasing three print copies
    • For patrons, an ebook is an acceptable alternative to print
    • Staff workload for ebooks is less than for print
    • The use of an ebook is about the same at each school
  • + Our Goals
    • New ways of collection sharing
    • Instant access for any CTW patron
    • Increased cost efficiency by reducing consortial duplication
    • Enhanced discovery and access by patrons
  • = Our Expectations
    • 24/7 access to multiple users on three campuses
    • Efficiencies in title selection
    • More reliable consortial inventory control
    • Cost savings from shared and patron driven purchases
    • Reduced physical handling of materials
    • User response
    • Vendor performance
    • PDA model
    • Budget
    • Profiling
    • Workflow
    • Impact on access
    Building Our Assessment
  • Assessment Tools
    • Quantitative Data
    • Usage statistics: total per title, after purchase,
    • across CTW, by LC class
    • Prices: “e vs. p”
    • Qualitative Measures
    • Surveys or questionnaires
    • Focus groups
    • Patron Interviews
    • Observation
  • Budget: CTW Cost Savings?
    • Cost analysis
    • Actual prices vs. added value of ebook vs. print
    • Value of titles viewed but Not purchased
    • Pricing practices by publisher: Cost of ebook vs. print (HC and SC)
    • Pricing practices by vendor: MiL vs. other ebook vendors
  • Workload: Reduced for staff?
    • PDA workflow analysis
    • PDA functions and services: de-duplication, title lists & record loads, invoicing
    • Deletion files, profile alerts, problem reports
    • Staff time needed to support processes to maintain PDA program
    • Acquisitions – Cataloging – Systems
    • Collection Development – Access Services
  • PDA Assessment Activity
    • Assessment
    • noun ə-ˈses-mənt, a-
    • A systematic method
    • for collecting,
    • analyzing, and using
    • information to
    • answer questions
    • about [your] project
  • Time for…
  • Time to Wrap-up
    • Questions?
    • Comments…
          • Reactions?
  • Thank you!
      • Beth Hansen: [email_address]
      • Doris Kammradt: [email_address]
      • Andrew Klein: [email_address]
      • Pat Tully: [email_address]
      • Steve Bischof: [email_address]
      • Lorri Huddy: [email_address]
  • Photo & Image Credits
    • Question Mark Bubble: http://www.steinski.com/blog/a_question_for_you/
    • Ebrary Banner: http://www.ebrary.com/corp/index.jsp
    • NetLibrary Logo: http://www.netlibrary.com/
    • Ebook Library (EBL) logo: http://www.eblib.com/
    • MyiLibrary Banner : http://www.myilibrary.com/Home.aspx
    • Stopwatch: http://www.windowdepotphiladelphia.com/
    • Ducks in a Row: http://rengawman.wordpress.com/2007/12/20/getting-your-ducks-in-a-row/
    • FourShortQuacks.wav by Tewell : http://www.freesound.org/samplesViewSingle.php?id=90027
    • Puzzle pieces: http://www.vcbytes.com/2010/06/
    • Stacked stones photo: http://blogs.msdn.com/b/ericlippert/archive/2009/04/27/the-stack-is-an-implementation-detail.aspx
    • Ebooks image: http://mhpbooks.com/mobylives/wp-content/uploads/2010/07/ebooks1.jpg
    • Devil photograph: http://www.negotiationlawblog.com/uploads/image/devil(1).jpg
    • Scale photo: http://www.lewisborogov.com/Government/committeesandcouncils/assessmentreview.html
    • Assessment Cycle graphic: http://www.bhsu.edu/Portals/0/academics/graduateStudies/SAassessmentcycle.jpg
    • Blocks. http://www.vadv.org/secAction/1000grandmas.html
    • Tape measure. http://healnh.org/YYFH/toolkits/2009/01/waist-circumference.cfm
    • Teamwork. http://www.toastmasters.org/MainMenuCategories/FreeResources/QuestionsaboutLeadership/Teamwork.aspx
    • Question Mark Keyboard : http://www.kk.org/thetechnium/archives/2007/10/how_much_does_o.php