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Tuesday 28 June, W3 - Sector self regulation and improvement - George Garlick
 

Tuesday 28 June, W3 - Sector self regulation and improvement - George Garlick

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This session will focus on the early lessons emerging from the implementation of the sector owned approach to self regulation and improvement – with a particular emphasis on the practicalities and ...

This session will focus on the early lessons emerging from the implementation of the sector owned approach to self regulation and improvement – with a particular emphasis on the practicalities and benefits to be gained from sharing and comparing key performance data and the contribution peer challenge and support can make to improvement, in this case in regard to children’s services.
Speakers:
David Simmonds, London Borough of Hillingdon
George Garlick, Chief Executive, Durham County Council
Janette Karklins, Director of Children’s Services, Bracknell Forest Council
Chair: Cllr Jill Shortland, Vice Chair, Improvement Programme Board, LG Group

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  • TIM
  • Taking the lead offer: The recent LG Group publication ‘Taking the Lead’ sets out local government’s approach to self-regulation and improvement, helping councils strengthen local accountability and revolutionise the way they evaluate and improve services. It is a core part of the LG Group’s offer to the sector and includes a range of tools and support for councils. As part of this we are developing the LG Inform service to post, access and compare performance information. Local accountability tools – new local assessment tool, free or subsidised support from the Centre for Public Scrutiny, other tools as appropriate – like YouChoose Peer challenge – free every three years Peer support – five days of free member peer support Knowledge Hub – bring together improvement resources online (Communities of Practice, resources, recommendations) Data and transparency – LG Inform Leadership support – one subsidised place at a leadership event each year for three years Learning and support networks – to share good practice and timely support
  • Tim
  • The learning group authorities were selected not only because of interest in this area, but also to get a mix of types/ size/ geographical location and political mix, to ensure that when it is rolled out more widely other authorities feel that it would be something they would use as their needs will have been taken into account in the prototype development. They are helping us develop the tool, and providing user testing and feedback.
  • TIM
  • What does it look like? This is the landing page: Dashboard, My reports, Browse Reports, Create, Metrics Library & Preferences……How does it work? In the metrics library you can pull out one of over 600 and get the detail. Here’s how information can be generated via the metrics library…
  • Type in a metric and the system provides a suggested comparison group (can be changed if required)…..
  • This is the data available against a comparison group....in this case English Counties showing where you sit.
  • A map is provided showing quartiles as another view of the data.
  • Finally a table of the data (can be extracted if required).
  • In particular we want to make sure that the sector dashboard provides a credible showcase of what Inform can offer for the sector
  • Tim

Tuesday 28 June, W3 - Sector self regulation and improvement - George Garlick Tuesday 28 June, W3 - Sector self regulation and improvement - George Garlick Presentation Transcript

  • Local Government Group Annual Conference 2011 Workshop W3 Local Government Inform George Garlick Chief Executive: Durham 28 th June 2011
  • 1. You Know the Context: A Different Accountability
    • Abolition of much of the former national framework;
    • Stronger local accountability to citizens: transparency and openness;
    • Reducing burdens: no national indicator set but still 200 data collections with 100,000s of data items.
    • Establishing what data councils want themselves: driving our the data agenda;
    • Transparency needs to help citizens and business – and local politicians in telling the local story.
  • 2. Context: Self Regulation / Self Improvement
    • ‘ Freedom to lead ’: consultation on sector self-improvement identified demand from many councils to make informed comparisons with other councils and other areas
    • ‘ Taking the lead ’: the Local Government Group offer - a range of tools and support for councils
      • Local accountability tools
      • Peer challenge
      • Peer support
      • Knowledge Hub
      • Data and transparency
      • Leadership support
      • Learning and support networks
  • 3. Inform: Basic Principles
    • Starts with the individual council: ‘every council needs it’s own performance framework’;
    • But Group work shows many interested in intelligent compare and contrast;
    • Measuring what is important not just what is measurable.
    • Helping to explore what good performance looks like / supporting internal challenge and assessment;
    • Flexibility and accessibility, including for members.
    • Will use / be part of Knowledge Hub.
  • 4. The Inform Service
    • A place to access and use data, and to collate and compare.
    • Offer useful information from councils and national sources;
    • Take cost and effort out of finding useful data;
    • Provide ‘industry standard approaches e.g. for productivity and customer satisfaction;
    • Help councils analyse and make sense of data and information, create reports and material that can be shared and discussed;
    • Put councils in touch with others wanting to share / compare / learn.
    • Help councils with transparency and open data requirements in publishing information for residents
    • Provide easy access to relevant expertise and analytic resources.
    • Prototype launch at 10.30 tomorrow at the Local Government Group Stand
  • 5. The Learning Group
    • Barnsley
    • Chief Fire Officers Association
    • Dorset
    • Durham
    • Essex
    • Harlow
    • Hampshire
    • Kettering
    • Lewisham
    • Merseyside Fire and Rescue Service
    • Stockport
  • 6. Summary of Learning Council Feedback on LG Inform Metric variety and choice Comparable data Classification, structure and themes More nationally published data Fewer ‘local’ collections Well defined ‘local’ metrics adopted by all Addition of sector developed metrics Data at lower geographies e.g. wards Pre-populated reports and dashboards
  • 7. What the Prototype Offers
    • Easy access to a wide range of performance and contextual data
    • Analysis, presentation and data input tools to help collate and compare data: insight to help local decision-making and reporting
    • Ready made reports:
      • ‘ Dashboard’ report on core data: high level overview across all services
      • Service reports: e.g. workforce / adult social care, children’s services;
      • Standard summary reports of all data: individual councils v selected comparison group, and where data is available, multiple time periods
    • Flexibility to develop, modify, view and export reports of the above to suit your local requirements
    • Ability to input and share your data: including provisional data for national sets
  •  
  • You select a metric….. . . . .
  • You get… a chart highlighting you
  • You get the map……..
  • And…. you get the data……..
  • And Potential To Create ‘Dashboards’
  • 8. The Future Offer: Next Steps
    • Expanded access to latest published data e.g. NHS, ONS via data feeds.
    • Collaboration to create and share sector metrics based on local needs but allowing comparability across areas.
    • More tools for analysis and presentation e.g. bringing data together.
    • An expanded series of ready made reports:
      • Working with the sector and specialist groups to develop themed reports around service delivery, value for money and customer satisfaction
      • Productivity guides to facilitate service review.
    • Councils able to use LG Inform to publish their data in an open and transparent way, either by publishing ready made reports for residents and / or providing data in machine readable format for the technically able resident.
  • 9. The Future Offer: towards sector developed metrics…
    • The Productivity agenda illustrates this:
    • Few available measures and no quick or easy prescriptions to examine productivity or measure it;
    • In response: an ‘organic’ collaboration to drive and support a new approach to productivity and metrics:
      • Analysis on a service basis to understand what productivity means and the factors that impact on it (both in terms of outcomes and activity cost)
      • Creating draft material for interactive development to bring this information together, including metrics, analysis and capability for reporting through Inform;
      • A ‘bottom up’ process of self improvement.
  • 10. Productivity / Unit Costs and Asking the Right Questions
    • The children’s social care pathway
    Provision Gate-keeping Child protection Looked after children Post care support Sift, assess and respond £16k per child £56k per child per year £18k per child per year £2k per assessment
  • 11. To Conclude
    • We have a prototype and a platform that is inherently very flexible and can be moulded to meet needs;
    • Councils are invited to get involved so if you would like a look, contact:
    • Email: LGInform@local.gov.uk
    • Telephone: 020 7664 328