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Vct 4670 lecture 5

Vct 4670 lecture 5






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    Vct 4670 lecture 5 Vct 4670 lecture 5 Presentation Transcript

    • Teams Lecture 5
    • Defining ‘Team’ "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable." (Katzenbach and Smith, 1993) "People working together in a committed way to achieve a common goal or mission. The work is interdependent and team members share responsibility and hold themselves accountable for attaining the results."
    • What is it..?
      • Relationships
      • +
      • Teamwork
      • +
      • Leadership
      • =
    • Commonly held beliefs about effective teams:
      • Teams work together interdependently
      • Teams work together to develop and clarify intended learning outcomes
      • Teams develop a shared set of values – a vision
      • They collaboratively analyze student achievement data
      • Establish, reflect and re-define team improvement goals
      • Share strategies, knowledge, ideas and materials (Best Practices)
      • Engage in collective inquiry and action research regarding student learning and achievement
      • Work together to creatively problem solve
      • Support, nurture and care
    • Task Accomplishment
      • Team Mission and Vision
      • The driving force and common understanding behind every team is a clear mission and vision.
      • Team Operating Processes
      • To accomplish tasks effectively and efficiently, good teams develop operating processes such as sequential steps
    • Types of Teams Generally fall into one of two primary groups: permanent teams and temporary teams.
    • Why do we work in groups?
      • Teams typically outperform individuals.
      • Teams use employee talents better.
      • Teams are more flexible and responsive to changes in the environment.
      • Teams facilitate employee involvement.
      • Teams are an effective way to democratize an organization and increase motivation.
    • Team Building
      • Team building is any activity that builds and strengthens the team as a team.
        • Spirit
        • Enthusiasm
        • Cohesiveness
        • Camaraderie are vitally important.
    • Types of Teams Task force A temporary team assembled to investigate a specific issue or problem. Problem solving team A temporary team assembled to solve a specific problem. Product design team A temporary team assembled to design a new product or service. Committee A temporary or permanent group of people assembled to act upon some matter. Quality circle A group of workers from the same functional area who meet regularly to uncover and solve work-related problems and seek work improvement opportunities.
    • Types of Teams (cont’d) Cross-Functional Teams Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
    • Stages of Team Development
      • Forming (Orientation)- the team tries to figure out its goals, roles and processes.
      1 st Stage -
    • 2 nd Stage
      • Storming (Dissatisfaction) - this is the negotiation phase when egos emerge and turf wars develop.
    • 3 rd Stage
      • Norming (Resolution) - once issues are resolved, team members work well together.
    • 4 th Stage
      • Performing (Production) - this is where true team synergy happens and the maximum benefit of teamwork is achieved.
    • 5 th Stage
      • Adjourning (Mission Accomplished) – Hard to say good- bye. Task has been completed or job tasks have been terminated.
    • Communication in Groups
      • Verbal and non-verbal
      • Explicit and the implied messages
      • Information, ideas and feelings must all be considered.
      • Deadlines and due dates
      • Expectations of team members and leadership
      • Listening:
        • Clarification of doubts, confusions and misconceptions
        • Both parties understanding each other
        • Receiving and giving of feedback
    • Participation in Groups
      • The content or task of the group
      • The physical atmosphere - the psychological atmosphere - is it accepting, non-threatening?
      • Member’s personal preoccupations
      • The level of interaction and discussions
      • Familiarity between group members
    • Decision Making in Groups
      • Clearly define the problem: Is it what appears on the surface or are there deep hidden aspects?
      • Try to thoroughly explore and understand the causes behind the problem
      • Collect additional information, from elsewhere if necessary, and analyze it to understand the problem further
      • The group should suspend criticism and judgment for a while and try to combine each other's ideas or add on improvements.
      • Takes advantage of the diverse strengths and expertise of its members.
    • How do groups decide?
      • Consensus : The group members all agree on the final decision through discussion and debate.
      • Compromise : Through discussion and readjustment of the final plan, group members come to agreement by giving up some of their demands.
      • Majority Vote : The decision is based on the opinion of the majority of its members.
      • Decision by Leader : The group gives the final decision to its leader.
      • Arbitration : An external body or person makes a decision for the group.
    • Dysfunction in Groups
      • Cutting off others
      • Attacking people rather than issues
      • Topic jumping
      • Withholding reactions, feelings or information
      • Dominating
      • Attending to side issues -nitpicking
      • Side grouping –side conversations
      • Avoiding responsibility
      • Operating on assumptions – “not checking it out ”
    • Team Building
      • The Six Team Building Roles
      • Encourager - praises other members' contributions to the team
      • Harmonizer - mediates differences between other members
      • 3. Compromiser - offers a compromise during disagreement or conflict by yielding position or admitting error
      • 4. Gatekeeper -regulates the flow of communication, particularly in meetings, by encouraging the participation of those less inclined to participate and quieting those who are overly talkative
      • 5. Standard Setter - expresses standards for the team regarding its operation
      • 6. Group Observer - observes and reports back to the team on its group dynamics
    • Team Member
      • Communicate
      • Don't Blame Others
      • Support Group Member's Ideas
      • No Bragging – Don’t be Full of yourself
      • Listen Actively
      • Get Involved
      • Coach, Don't Demonstrate
      • Provide Constructive Criticism
      • Try To Be Positive
      • Value Your Group's Ideas
    • Leadership
      • Keys to Leadership
      • A leader plans – Planning for the group
      • A leader has a Vision – Goal setting
      • A leader shares his/her vision - Communication
      • A leader takes charge – Implementation & Control
      • A leader inspires through example
      • Team Learning
      • Systems Thinking -shape the behavior of systems
      A simple definition of leadership is that leadership is the art of motivating a group of people to act towards achieving a common goal. Three basic functions that a leader performs: 1. Organizational 2. Interpersonal 3. Decisional
    • How to energize your team… and keep it going…?
      • 1. Set a positive example.
      • 2. Give support to create trust.
      • 3. Develop an open line of communication.
      • 4. Create regular and productive meetings.
      • 5. Assess strengths and weaknesses
    • Creating Effective Teams Group Size Performance Expected Actual
      • 1. Process Losses – see chart.
      • 2. Social loafing – The tendency for individuals to expend less effort when working collectively than when working with a group.
        • 3. Groupthink – Phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.