Customer Interviews

  • 625 views
Uploaded on

What I learned from the user experience community & others. …

What I learned from the user experience community & others.

Recommended readings:
http://www.slideshare.net/johannakollmann/how-to-get-more-than-opinions-interview-techniques-and-advice
http://giffconstable.com/2011/07/12-tips-for-customer-development-interviews-revised/
http://www.slideshare.net/cindyalvarez/m-6065975

More in: Business , Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
625
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
0
Comments
0
Likes
2

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n

Transcript

  • 1. What I learned aboutcustomer interviews in the last 6 months Lukas Fittl lukas@fittl.com
  • 2. About Me• Entrepreneur (Efficient Cloud, Soup.io)• Member of Spark59 (Lean Canvas, Running Lean)• http://founderswiki.com/
  • 3. What is aCustomer Interview?
  • 4. “What are you trying to learn?”Don’t learn for learning’s sake!
  • 5. Take Notes Using Index Cards
  • 6. Topic Maps
  • 7. Card Sorting
  • 8. Price changesthe conversation
  • 9. Thanks! Keep learning:founderswiki.com Lukas Fittl lukas@fittl.com