Your SlideShare is downloading. ×
What I learned aboutcustomer interviews in the last 6 months          Lukas Fittl       lukas@fittl.com
About Me• Entrepreneur  (Efficient Cloud, Soup.io)• Member of Spark59  (Lean Canvas, Running Lean)• http://founderswiki.com/
What is aCustomer Interview?
“What are you     trying to learn?”Don’t learn for learning’s          sake!
Take Notes Using  Index Cards
Topic Maps
Card Sorting
Price changesthe conversation
Thanks!  Keep learning:founderswiki.com       Lukas Fittl    lukas@fittl.com
Upcoming SlideShare
Loading in...5
×

Customer Interviews

725

Published on

What I learned from the user experience community & others.

Recommended readings:
http://www.slideshare.net/johannakollmann/how-to-get-more-than-opinions-interview-techniques-and-advice
http://giffconstable.com/2011/07/12-tips-for-customer-development-interviews-revised/
http://www.slideshare.net/cindyalvarez/m-6065975

Published in: Business, Technology
0 Comments
3 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
725
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
3
Embeds 0
No embeds

No notes for slide
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • Transcript of "Customer Interviews"

    1. 1. What I learned aboutcustomer interviews in the last 6 months Lukas Fittl lukas@fittl.com
    2. 2. About Me• Entrepreneur (Efficient Cloud, Soup.io)• Member of Spark59 (Lean Canvas, Running Lean)• http://founderswiki.com/
    3. 3. What is aCustomer Interview?
    4. 4. “What are you trying to learn?”Don’t learn for learning’s sake!
    5. 5. Take Notes Using Index Cards
    6. 6. Topic Maps
    7. 7. Card Sorting
    8. 8. Price changesthe conversation
    9. 9. Thanks! Keep learning:founderswiki.com Lukas Fittl lukas@fittl.com

    ×