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THE EMC STORY

The Road Taken Makes All The Difference
Delia Vetter

Senior Director of Benefits
EMC Corporation

© Copyri...
NORWAY
ranks #1 in percapita health care
spending –
the only country
higher than the U.S.

© Copyright 2013 EMC Corporatio...
U.S. Healthcare
spending
compared to
other nations
times as much

© Copyright 2013 EMC Corporation. All rights reserved.

...
times LESS

© Copyright 2013 EMC Corporation. All rights reserved.

The cost of 30
most popular
prescription
drugs in
NEW ...
FRANCE pays the
largest amount
for healthcare as
a percentage of
GDP, except for…

© Copyright 2013 EMC Corporation. All r...
the U.S. –
which pays
40% more!

© Copyright 2013 EMC Corporation. All rights reserved.

6
U.S Medicare and
Medicaid health care
spending outstripped
all other countries
except Norway

© Copyright 2013 EMC Corpora...
$

© Copyright 2013 EMC Corporation. All rights reserved.

More than half the
health care
spending in the U.S.
comes from ...
U.S. hospital admissions
for chronic disease:

Asthma
Congestive Heart Failure
Diabetes amputation

© Copyright 2013 EMC C...
But there’s more to the story…

© Copyright 2013 EMC Corporation. All rights reserved.

10
Integrate Technology & Information
To Drive Consumer Behavior
Tools
Health Risk Assessment

Targeted Messaging

Personal H...
Quarterly Scorecard
Financial summary data includes:

Total & per capita spend
Enrollment & paid claims by health plan
Mem...
Quarterly Scorecard
Utilization data includes:

Top 10 hospitals & diagnostic categories
Top 10 prescription drugs & thera...
Quarterly Scorecard
Health management data includes:

HealthLink statistics
Engagement in EMC programs
(health coaching, s...
Quarterly Scorecard
Observations & key findings are
summarized as quick reference
for EMC’s senior management.

© Copyrigh...
Cost Avoidance: 2004−2012
EMC’s commitment to consumer-centric healthcare strategy
has resulted in cost avoidance of $395 ...
Vision For The Next Gen SMART PHR
Self-Reported
(e.g.,HRA)

Claims

Prescriptions

Lab Results

Images

Health
Reference

...
The Next Generation
Personal Health Record
(PHR) Platform

© Copyright 2013 EMC Corporation. All rights reserved.

18
Future Thinking
PHR integration with HIEs

Expand collection of lab values
Advanced data analytics

Collaborative use case...
lifeIMAGE
Image Enabling EMC Employees’ PHR

© Copyright 2013 EMC Corporation. All rights reserved.

20
The Desired End Stage Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

21
EMC PHR Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

22
EMC PHR Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

23
EMC PHR Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

24
EMC PHR Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

25
EMC PHR Workflow

© Copyright 2013 EMC Corporation. All rights reserved.

26
© Copyright 2013 EMC Corporation. All rights reserved.

27
EMC Image
Enabled
HealthLink
This is EMC’s cloud-based
environment for facilities
or employees to upload
imaging results

...
EMC Employee
(Personal
Imaging InBox)
EMC employees’ imaging
results are stored in a
personal InBox hosted on
EMC’s techno...
She selects her
most recent cardiac
angiography
exam, & then
selects the “Share”
tab.

© Copyright 2013 EMC Corporation. A...
Sophia can invite her
doctor to securely view
her imaging exam. To
share with a doctor for
the first time she enters
his/h...
Her physician sees an
InBox similar to Sophia’s the exam she has shared
is instantly available. He
selects the “Viewer” ta...
Sustainability
Report

© Copyright 2013 EMC Corporation. All rights reserved.

33
mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC
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mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC

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mHealth Israel conference & Business Contest, October 7th, 2013, Tel Aviv. Presentation by Delia Vetter, Senior Director of Benefits, EMC how a progressive employer (EMC) shaved millions off their employee healthcare expenses while expanding the quality and breadth of coverage for its 60,000 employees

Published in: Health & Medicine, Business
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  • This needs a cursor hand over “View/Share Imaging Health Record”.DJM – use the image that was changed to include the SmartBeat stuff.
  • Update slug to be just 2 (?) for sophia
  • Update the overlay for the text Invite (header, body, button), remove extra fields
  • Transcript of "mHealth Israel conference & Business Contest, Delia Vetter, Senior Director of Benefits, EMC"

    1. 1. THE EMC STORY The Road Taken Makes All The Difference Delia Vetter Senior Director of Benefits EMC Corporation © Copyright 2013 EMC Corporation. All rights reserved. 1
    2. 2. NORWAY ranks #1 in percapita health care spending – the only country higher than the U.S. © Copyright 2013 EMC Corporation. All rights reserved. 2
    3. 3. U.S. Healthcare spending compared to other nations times as much © Copyright 2013 EMC Corporation. All rights reserved. 3
    4. 4. times LESS © Copyright 2013 EMC Corporation. All rights reserved. The cost of 30 most popular prescription drugs in NEW ZEALAND, compared to U.S. 4
    5. 5. FRANCE pays the largest amount for healthcare as a percentage of GDP, except for… © Copyright 2013 EMC Corporation. All rights reserved. 5
    6. 6. the U.S. – which pays 40% more! © Copyright 2013 EMC Corporation. All rights reserved. 6
    7. 7. U.S Medicare and Medicaid health care spending outstripped all other countries except Norway © Copyright 2013 EMC Corporation. All rights reserved. 7
    8. 8. $ © Copyright 2013 EMC Corporation. All rights reserved. More than half the health care spending in the U.S. comes from a private source: EMPLOYERS 8
    9. 9. U.S. hospital admissions for chronic disease: Asthma Congestive Heart Failure Diabetes amputation © Copyright 2013 EMC Corporation. All rights reserved. 3x median 2x median 3x median 9
    10. 10. But there’s more to the story… © Copyright 2013 EMC Corporation. All rights reserved. 10
    11. 11. Integrate Technology & Information To Drive Consumer Behavior Tools Health Risk Assessment Targeted Messaging Personal Health Record Health Management Programs © Copyright 2013 EMC Corporation. All rights reserved. Remote Patient Monitoring Condition Center Best Doctors Utilization Patterns Disease Management 11
    12. 12. Quarterly Scorecard Financial summary data includes: Total & per capita spend Enrollment & paid claims by health plan Member out-of-pocket costs Demographics © Copyright 2013 EMC Corporation. All rights reserved. 12
    13. 13. Quarterly Scorecard Utilization data includes: Top 10 hospitals & diagnostic categories Top 10 prescription drugs & therapeutic classes Rx formulary & retail/mail order distribution Summary HealthLink statistics © Copyright 2013 EMC Corporation. All rights reserved. 13
    14. 14. Quarterly Scorecard Health management data includes: HealthLink statistics Engagement in EMC programs (health coaching, smoking cessation, best doctors, etc.) Disease management & EAP utilization metrics © Copyright 2013 EMC Corporation. All rights reserved. 14
    15. 15. Quarterly Scorecard Observations & key findings are summarized as quick reference for EMC’s senior management. © Copyright 2013 EMC Corporation. All rights reserved. 15
    16. 16. Cost Avoidance: 2004−2012 EMC’s commitment to consumer-centric healthcare strategy has resulted in cost avoidance of $395 million since 2004 5.2% $400,000,000 7.0% $300,000,000 11.3% 11.7% $200,000,000 11.9% 4.9% 11.9% 6.2% 12.0% $100,000,000 $50,000,000 EMC Cost 9.0% $250,000,000 $150,000,000 National Trend 7.6% $350,000,000 11.9% 4.7% 4.6% 4.8% 9.4% 5.7% 6.9% $0 2004 2005 2006 2007 2008 2009 2010 2011 2012 © Copyright 2013 EMC Corporation. All rights reserved. 16
    17. 17. Vision For The Next Gen SMART PHR Self-Reported (e.g.,HRA) Claims Prescriptions Lab Results Images Health Reference Analytics Personal Portal Social Media Health Data Health Tools & Messaging Employee © Copyright 2013 EMC Corporation. All rights reserved. Health Programs Providers A personal health management application for storing & sharing personal health data in a trusted digital vault & managing healthcare services in an online marketplace Partners 17
    18. 18. The Next Generation Personal Health Record (PHR) Platform © Copyright 2013 EMC Corporation. All rights reserved. 18
    19. 19. Future Thinking PHR integration with HIEs Expand collection of lab values Advanced data analytics Collaborative use cases Enable image sharing © Copyright 2013 EMC Corporation. All rights reserved. 19
    20. 20. lifeIMAGE Image Enabling EMC Employees’ PHR © Copyright 2013 EMC Corporation. All rights reserved. 20
    21. 21. The Desired End Stage Workflow © Copyright 2013 EMC Corporation. All rights reserved. 21
    22. 22. EMC PHR Workflow © Copyright 2013 EMC Corporation. All rights reserved. 22
    23. 23. EMC PHR Workflow © Copyright 2013 EMC Corporation. All rights reserved. 23
    24. 24. EMC PHR Workflow © Copyright 2013 EMC Corporation. All rights reserved. 24
    25. 25. EMC PHR Workflow © Copyright 2013 EMC Corporation. All rights reserved. 25
    26. 26. EMC PHR Workflow © Copyright 2013 EMC Corporation. All rights reserved. 26
    27. 27. © Copyright 2013 EMC Corporation. All rights reserved. 27
    28. 28. EMC Image Enabled HealthLink This is EMC’s cloud-based environment for facilities or employees to upload imaging results © Copyright 2013 EMC Corporation. All rights reserved. 28
    29. 29. EMC Employee (Personal Imaging InBox) EMC employees’ imaging results are stored in a personal InBox hosted on EMC’s technology. © Copyright 2013 EMC Corporation. All rights reserved. 29
    30. 30. She selects her most recent cardiac angiography exam, & then selects the “Share” tab. © Copyright 2013 EMC Corporation. All rights reserved. 30
    31. 31. Sophia can invite her doctor to securely view her imaging exam. To share with a doctor for the first time she enters his/her email address, and then separately shares a 12digit access code. Her doctor then logs on to a secure URL with the access code. Sophia can revoke access at any time. In the future, Sophia will be able to select this doctor’s name from a list of potential recipients. © Copyright 2013 EMC Corporation. All rights reserved. 31
    32. 32. Her physician sees an InBox similar to Sophia’s the exam she has shared is instantly available. He selects the “Viewer” tab to review her scan in greater detail. © Copyright 2013 EMC Corporation. All rights reserved. 32
    33. 33. Sustainability Report © Copyright 2013 EMC Corporation. All rights reserved. 33
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