Emerging Technologies 2011: Keynote presentation

How public sector organisations can be more human February 2011 Steph Gray, Helpful Technology ?

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Egypt, January 2011

Kenya, 2007

Westminster, 2010

Rugby & Zambia, 2011

South London, 16:13 to Teddington

Middlesborough, November 2010

Identity Voice Networks Sharing Comments Reuse

listen

porous organisational boundaries radical transparency lightweight, disposable platforms decentralised tools and control innovating for austerity

opportunities humanise accelerate extend surprise economise challenges niche volatile experimental scrutinised overblown

there’s no point it’s too risky we’ll be overwhelmed luxury we can’t afford don’t know where to start not my job it didn’t work when we tried it you’ll never get it past IT

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RECOGNITION IMPLEMENTATION Awareness Interest Opportunity What are these approaches? How does this apply to my work? When could I use this? Access Capability Can I use the tools? How do I do it well? Community Who can I learn from?

Be sensible about risks, but don’t be scared of them

Be clear and open about the constraints, then trust people

Lightweight tools, pilot projects, honest feedback

The real value is in the connections and discussion

Thank You. Twitter: @lesteph Blog: http://helpfultechnology.com Email: [email_address] Pictures used under CC licence from Flickr users: flierfy, gr33ndata, s1monb3rry, whiteafrican, witness.org, paul j hogan, impuls-f, treehouse1977, phildowsin, solidether, gerlos, endemoniada, nickobec, mobology, cpt_fluffy, zoetnet

Emerging Technologies 2011: Keynote presentation

by Steph Gray on Mar 17, 2011

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