Leslie Lewis   Text a Librarian      Rob BeharyDevelopment Strategies  Leslie Christianson  Usage, Promotion,          and...
Mobile Reference• Text a Librarian• New Ask a Librarian Page• Consolidation of Virtual Reference Services• Promotion, Prom...
Text a Librarian• Web-based text  message/SMS  reference• By Mosio• One year pilot grant  from Access PA• Now paying for s...
Questions?
8Sep-09Oct-09                           25Nov-09                    17Dec-09               12Jan-10                    16F...
New Ask a Librarian Page
Consolidated Interface• All virtual reference  services now in  QuestionPoint• Invisible to users• Simplifies staffing and...
Continuous Promotion
Development Strategies• Overall Strategy  – Decentralization of Web page development  – All-in with Campus Partners• Choic...
Partnering Opportunities• Multimedia Department• Graduate Student for Graphic Development
Gumberg Mobile                Resources     •   Gumberg Library Homepage     •   F.A.Q.     •   Contact Us     •   Library...
August 1, 2010 – April 4, 2011GoogleAnalyticsDashboard
GoogleAnalyticsVisitors
GoogleAnalyticsTrafficSource
Tracking PerformanceGoals    &     Funnels
Promotion
Future Direction        Platform                       ContentCONTENT MANAGEMENT SYSTEM        REAL TIME INFORMATION      ...
http://guides.library.duq.edu/mobile5-6-2011
Works CitedSlide #1Champion, Gower, 1921-1980. Bye Bye Birdie /dancer: Det.:Telephone Hour. 1960. ARTstor. Web. 10 Apr. 20...
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Developing a mobile site@duquesne u

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Developing a mobile site@duquesne u

  1. 1. Leslie Lewis Text a Librarian Rob BeharyDevelopment Strategies Leslie Christianson Usage, Promotion, and Future Direction
  2. 2. Mobile Reference• Text a Librarian• New Ask a Librarian Page• Consolidation of Virtual Reference Services• Promotion, Promotion, Promotion
  3. 3. Text a Librarian• Web-based text message/SMS reference• By Mosio• One year pilot grant from Access PA• Now paying for service
  4. 4. Questions?
  5. 5. 8Sep-09Oct-09 25Nov-09 17Dec-09 12Jan-10 16Feb-10 15Mar-10 67Apr-10 29 8May-10 6Jun-10 7 Jul-10Aug-10 26Sep-10 30Oct-10 43 Number of QuestionsNov-10 25Dec-10 23Jan-11 18Feb-11 10Mar-11 17Apr-11 11 Average 22 questions per month
  6. 6. New Ask a Librarian Page
  7. 7. Consolidated Interface• All virtual reference services now in QuestionPoint• Invisible to users• Simplifies staffing and usage statistics tracking
  8. 8. Continuous Promotion
  9. 9. Development Strategies• Overall Strategy – Decentralization of Web page development – All-in with Campus Partners• Choice of Platform – CMS vs. Simple HTML (or a combination?) – Third Party (Google and Blogger)
  10. 10. Partnering Opportunities• Multimedia Department• Graduate Student for Graphic Development
  11. 11. Gumberg Mobile Resources • Gumberg Library Homepage • F.A.Q. • Contact Us • Library Hours • Library News • DuCat • Databases • Refworks • Health Science Databases
  12. 12. August 1, 2010 – April 4, 2011GoogleAnalyticsDashboard
  13. 13. GoogleAnalyticsVisitors
  14. 14. GoogleAnalyticsTrafficSource
  15. 15. Tracking PerformanceGoals & Funnels
  16. 16. Promotion
  17. 17. Future Direction Platform ContentCONTENT MANAGEMENT SYSTEM REAL TIME INFORMATION OR TIME SAVING FUNCTIONALITY CAMPUS GUIDES COMPUTER AVAILABILITY STUDY ROOM RESERVATIONS ADDITIONAL DATABASES UNIVERSITY MOBILE PAGES BLACKBOARD COURSE RESERVES SUBJECT GUIDES
  18. 18. http://guides.library.duq.edu/mobile5-6-2011
  19. 19. Works CitedSlide #1Champion, Gower, 1921-1980. Bye Bye Birdie /dancer: Det.:Telephone Hour. 1960. ARTstor. Web. 10 Apr. 2011.Slide #16Wayne Thiebaud. Three Machines. 1963. ARTstor. Web. 10 Apr.2011.Slide #17Pedroncelli, Rich. A Pedestrian uses an Umbrella. 27 Apr. 2010.AP Images. AP, 27 Apr. 2010. Web. 10 Apr. 2011.

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