Accelerator | San Diego | Feb 9, 2012| #SESAcc                                 Cisco• Cisco is the worldwide leader in net...
Accelerator | San Diego | Feb 9, 2012 | #SESAccThe Network Delivers Video                        Your loo here           @...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                                Cisco and Video• Cisco produces over 1,000 ...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                                  Video is Emerging• The total U.S. Interne...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc        Types of Business to Business Video                                ...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc            Videos Are an Important Content Type• YouTube is the second lar...
Accelerator | San Diego | Feb 9, 2012 | #SESAccVideo Facilitates the Customer Purchasing Process    Awareness   Exploratio...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                           High Cost = More Clicks• There’s no relationship...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc             Video Length Should Be Based on Venue• Evaluate the metrics to...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                                                          Viewer Drop-offTu...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                                          The Myth of the Viral Video      ...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                                                         Cisco Retail Video...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                    Invest Once – Use Many Ways• All videos are posted to C...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc               Understanding Customer Behavior• Cisco has a lead generation...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc                              Global and Translation• Cisco has 86 global s...
Accelerator | San Diego | Feb 9, 2012 | #SESAcc            Measure and Inform Video Producers• We measure video performanc...
Accelerator | San Diego | Feb 9, 2012 | #SESAccThank you for attending.                        Your loo here           @le...
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B2B Video 101

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B2B Video 101

  1. 1. Accelerator | San Diego | Feb 9, 2012| #SESAcc Cisco• Cisco is the worldwide leader in networking. We transform how people connect, communicate and collaborate• Our customers include world-class enterprises, global service providers, small businesses and consumers• #62 in the 2011 Fortune 500 with $40B in revenue @lesliedrate
  2. 2. Accelerator | San Diego | Feb 9, 2012 | #SESAccThe Network Delivers Video Your loo here @lesliedrate
  3. 3. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Cisco and Video• Cisco produces over 1,000 videos each year for educational and marketing purposes• We have CiscoTV production studios throughout the world• We produce most of our videos in- house, but we also use agencies to produce videos• We feature videos throughout Cisco.com, blogs, a custom YouTube channel, and a variety of other social media Your loo here @lesliedrate
  4. 4. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Video is Emerging• The total U.S. Internet audience viewed 42.6 billion videos in Oct. 2011 (Search Engine Watch)• Google Sites, driven primarily by video viewing at YouTube.com, ranked as the top online video content property with a record high of 20.9 billion videos viewed in Oct. 2011 (Search Engine Watch)• Over 70% of web users watch online content in a typical week and nearly a fifth take action after watching an online video ad (Burst Media*)• In Oct. 2011, 184M U.S. internet users watched online video content for an average of 21.1 hours per viewer (for the month) (Search Engine Watch) *Burst Media study, Oct. 2011 Your loo here @lesliedrate
  5. 5. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Types of Business to Business Video Series 1 Series 2 Series 3 Series 4 Series 5 Series 6 Series 7Category 1 Category 2 Category 3 Category 4 eMarketer Report, July, 2010 Your loo here @lesliedrate
  6. 6. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Videos Are an Important Content Type• YouTube is the second largest search engine on the web• Web pages with video have a 50% better chance showing up on the first page of Google than pages with just text (Forrester Research)• We tend to feature videos prominently, and they are usually in the top clicked-on items on the page• Only a small percentage of visitors view videos during their visit to Cisco.com, but they are valuable visitors – they spend more time on the site and view more pages Your loo here @lesliedrate
  7. 7. Accelerator | San Diego | Feb 9, 2012 | #SESAccVideo Facilitates the Customer Purchasing Process Awareness Exploration Assessment Purchase Your loo here @lesliedrate
  8. 8. Accelerator | San Diego | Feb 9, 2012 | #SESAcc High Cost = More Clicks• There’s no relationship between the cost of a video and the number of views or completion rates • A video datasheet can easily receive more clicks than a high-end, agency-produced video over time• There are visitors who browse and visitors who are fact finding • Browsers are more likely to look at video overviews • Fact finders want to drill down, so they will look at datasheets Your loo here @lesliedrate
  9. 9. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Video Length Should Be Based on Venue• Evaluate the metrics to determine where the video received the most views • Does it get more clicks on your site or social media? • Keep videos intended for social media short – 90 seconds• Make the length appropriate for the medium and content type • Cisco.com videos range from 1 minute to 45 minutes • Invested decision makers will invest more time in videos with product information Your loo here @lesliedrate
  10. 10. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Viewer Drop-offTubeMogul study in Q1 CY’10. Hundreds of media companies (i.e. CBS), news outlets (i.e. AP) andYouTube stars (i.e.sxephil) were included in the sample, which spans video sites and platforms Your loo here @lesliedrate
  11. 11. Accelerator | San Diego | Feb 9, 2012 | #SESAcc The Myth of the Viral Video Fewer than 1% of YouTube videos ever break one million viewsTubeMogul Study - took a sample of 2,508,420 random YouTube videos in Q1 CY’10 to compare all-time views. Your loo here @lesliedrate
  12. 12. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Cisco Retail VideoTubeMogul Study - took a sample of 2,508,420 random YouTube videos in Q1 CY’10 to compare all-time views. Your loo here @lesliedrate
  13. 13. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Invest Once – Use Many Ways• All videos are posted to Cisco.com (preferably in more than one place) and YouTube• Remember to link to videos from other pages and sites• Video is also a big asset for our blog posts, Facebook, and other social media Your loo here @lesliedrate
  14. 14. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Understanding Customer Behavior• Cisco has a lead generation program based on understanding how customers interact with our marketing across multiple channels• We use weighting in this program to convert more visitors into qualified leads• Video is an asset to this program Your loo here @lesliedrate
  15. 15. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Global and Translation• Cisco has 86 global sites• Localization is not always an ROI decision because site visitors expect a well-rounded experience• We always try to translate video on global homepages Cisco China @lesliedrate
  16. 16. Accelerator | San Diego | Feb 9, 2012 | #SESAcc Measure and Inform Video Producers• We measure video performance 60 days after each launch• We share the results of the evaluation with the stakeholders who produced the videos and recommend what they can do better next time• We review numbers like clicks on Cisco.com, YouTube, completion rates, and other factors like poor production environments or speakers with heavy accents Your loo here @lesliedrate
  17. 17. Accelerator | San Diego | Feb 9, 2012 | #SESAccThank you for attending. Your loo here @lesliedrate

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