EA - A Year of Growth
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EA - A Year of Growth

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My keynote presentation to the 1st CAUDIT EA Symposium in Bathurst, NSW, Austraili

My keynote presentation to the 1st CAUDIT EA Symposium in Bathurst, NSW, Austraili

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  • Clear articulation from the President’s Into the 21 st Century strategy document (May 1, 2001) – first mention of “polytechnic institution” Dean’s Educational Technology Vision and Goals Whitepaper (July 8, 2004) – genesis of TEK Vision Consulting assistance to help us create the TEK vision (Sept 2004) – clear articulation of 5 goal areas TEK Vision got funded for $25 million over 5 years to begin April 1, 2005 (Oct 2004) Public Communication of TEK via public web and showcasing
  • Enhance innovation in teaching and learning The TEK Initiative is focused on advancing BCIT's primary interests: teaching excellence and applied learning. BCIT will support faculty so they can advance their skills in the use of new educational technologies, to revise their curriculum and develop new methodologies. BCIT will exemplify best practice in post-secondary education. Advance the institute's applied research agenda BCIT's applied research mandate will be advanced by creating innovative education and information technology applications which are implemented through broadly accessible advanced network applications that use BCIT's link to the BCNet high capacity optical fibre research and education network. Applications created and implemented under the TEK initiative will provide a rich source of opportunities for increased BCIT connection and collaboration with industry partners and the global research community. Connect BCIT to the world We will connect BCIT to the world ensuring that communication, learning and teaching can occur anywhere, at any time. We will link students with industry - essentially establishing communities of practice where potential employees interact with future employers long before graduation day. Students working off campus in clinical settings and at co-op placements will sustain a connection with BCIT, their peers, their instructors and Institute services. Equip our learning spaces BCIT will equip its learning spaces so that faculty and learners can access the internet and take advantage of the latest display technologies. Learning and teaching applications will be accessible within our classrooms, in our libraries, on our campuses, in transit, at home and in the workplace. Collaborative teaching and learning tools will foster innovative teaching and learning in large group, small group and one-to-one settings, independent of time and location. The Business of BCIT: Ensuring Effective Work Processes The activities associated with this goal area are concentrated in IT Services in the areas of Enterprise Application Services, Web Services and Information Services & Strategy. The intent of this goal area is to review and improve the various business processes and applications used at BCIT to administer the functions required to support the administration of teaching, learning and research activities of the Institute.
  • WebCT 6CE – Enterprise Architect guided project team to implement full integration of WebCT (Learning Mgmt System) with Banner Student (ERP) and myBCIT (Luminis Portal) Server Architecture Consolidation – consolidated over 100 physical hardware boxes to 6 larger boxes (P Series – mission critical apps, Blade Centres – High Performance Computing, and VMWare – small server virtualisation) ITIL Change Management – setup the Change Advisory Board and it has far and away been the most effective weekly meeting in IT Services. The CAB meets every Wed to discuss and approve changes. We use a home grown application written in Lotus Domino to keep a record of all the RFCs and a calendar to schedule the changes. The Enterprise Architect has an approval role on the board.
  • Enterprise Architect has an approval role for all Projects presented at the PAB and all changes presented at the CAB
  • This is a Capability Maturity Model for Enterprise Architecture that we developed at BCIT. It allows us to talk about how far we have come with EA and where we are going. As we move forward with building out EA artefacts and using them to support the IT Governance process, we will change the culture of the institute.
  • Four indices – Complexity – of our technology environment, Functional Richness – richness of the technical environment to support teaching, learning, research and business, New Deliver Capacity in IT Services, Value / Effectiveness – as seen by our clients in education and business.
  • This is an example of how the complexity in messaging over time.
  • Manage complexity with ITG and EA Increased effectiveness by using EA and Best Practices – ITIL, BA, PMO
  • EA Roles at BCIT in relation to IT Governance Model Guidance: A discussion regarding how the new idea may change the architecture and/or how the existing architecture can support the idea. Consult: Involvement in architecture design and assist with architectural alignment - specifically an initial EA review and test to identify existing architecture components Approval: Approval of technology and its accurate representation in the architecture - including documentation and updating of all EA artifacts – approval process built into PM and Chg Mgmt
  • Historical Architecture Administratively focused – Banner ERP is the centre of the technical (application) world. Many point to point integrations – not in real time. Many data issues.
  • Goal Architecture Web Properties unite our applications and services. Implement enterprise data architecture, enterprise process architecture and leverage that into developing a cohesive integration architecture to provide a single point of entry and contact for our students, faculty, staff and guests.
  • Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.
  • Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.
  • Strategic/Core Applications are what IT should be focusing on. If applications are in the Retiring stage, then the Institute needs to start Research projects to replace them.

EA - A Year of Growth EA - A Year of Growth Presentation Transcript

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  • Enterprise Architecture @ BCIT – A Year of Growth CAUDIT Enterprise Architecture Symposium – Nov 2006 Leo de Sousa, Enterprise Architect British Columbia Institute of Technology
  • Enterprise Architecture – A Year of Growth
    • British Columbia Institute of Technology – Strategic Vision
    • Enterprise Architecture: A Framework
    • The Year in Review – EA Accomplishments
    • Changing Perceptions and IT Governance
    • Enterprise Architecture Models
    • What is next for Enterprise Architecture?
    • Questions .
    • Vision: BCIT will be Canada’s premier polytechnic institution.
    • Mission: To build pathways for career success in the global marketplace through teaching excellence and applied education and research
    • Size: Approximately 48,000 students are enrolled annually at BCIT.
    BCIT’s Vision and Mission
  • BCIT – Experience it!
  • BCIT’s Vision
    • 2001 – BCIT’s President publishes new strategic direction
      • “ BCIT will become Canada’s Premier Polytechnic”
    • 2002 – Academic Leaders (VP, Education and Deans of Faculties) publish
      • “ Educational Technology/Information Technology White Paper”
    • 2004 – Engage an external consultant to articulating a new vision
      • began discussions about Enterprise Architecture
    • Oct 2004 - the TEK (technology-enabled knowledge) Initiative is approved
      • $25M CAD over seven years
      • An initiative to enhance teaching, learning, research and business at BCIT through the strategic use of technology
      • Enterprise Architecture identified as foundational
  • Enterprise Architecture Strategic Goal Areas from TEK Vision Collaboration & Connectivity “ Connect BCIT to the World” Intelligent Learning Spaces “ Equip BCIT’s Learning Spaces” Best Teaching Practices “ Support Effective Learning & Teaching” Applied Research “ Advance Polytechnic Education” The Business of BCIT “ Ensure Effective Work Processes”
  • BCIT – TEK Initiative
  • What is Enterprise Architecture? A Framework
    • Enterprise Architecture is a framework that :
    • continuously aligns technology services with changing goals and objectives of the institution based on standards (people, process and technology)
    • Provides a common language to communicate the value of IT investments to the business
    • allows IT organizations to more strategically and effectively support the Institution’s Strategic Vision
  • Why Enterprise Architecture @ BCIT?
    • Alignment of IT to the Institute’s Strategy – “Doing the Right Things”
      • Ensure the adoption of technology aligns to the changing educational / business strategy and mission
    • Improved Planning and Reduced Complexity – “Doing Things Right”
      • Create an Enterprise Architecture – establishing a process that is simplifies researching, building/acquiring, maintaining and retiring technology
    • Adoption of Disciplined Strategies – “Best Practices”
      • Adopt IT “best practice” disciplines such as IT Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc
  • The Value of Enterprise Architecture
    • Alignment of IT to the Institute’s Strategy – “Doing the Right Things”
      • Ensure the adoption of technology aligns to the changing educational / business strategy and mission
    • Improved Planning and Reduced Complexity – “Doing Things Right”
      • Create an Enterprise Architecture – establishing a process that is simplifies researching, building/acquiring, maintaining and retiring technology
    • Adoption of Disciplined Strategies – “Best Practices”
      • Adopt IT “best practice” disciplines such as IT Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc
    WebCT6 CE Integration Server Architecture Change Management
  • EA Accomplishments - 2005/2006
    • Enterprise Architect a formal member of:
      • Technology Committee (ITG) – guidance role
      • TEK Management Team – consult role
      • IT Services Management Team – consult role
      • Project Advisory Board (PAB) – approval role
      • Change Advisory Board (CAB) – approval role
  • EA Accomplishments - 2005/2006
    • Project Advisory Board (PAB)
      • 50 Projects Reviewed with EA Approval
    • Change Advisory Board (CAB)
      • 413 Changes Reviewed with EA Approval
        • 36 new technology or service chgs
  • EA Accomplishments - 2005/2006
    • Vendor Partnerships
      • Sungard HE
      • IBM
      • Oracle
    • Peer Institution Partnerships
      • University of Victoria
      • Charles Sturt University, Australia
      • CEISS/PSITA Institutions (BC HE Institutions)
      • BC Net (BC Advanced Networking)
      • Canadian Higher Education IT Directors (CANHEIT)
  • EA Accomplishments - 2005/2006
    • Formal Enterprise Architecture Presentations
      • CBUC 2005 – Saskatoon, SK, Canada
      • Sungard HE - UDC Week 2006 - Tampa Bay, FL, USA
      • Sungard HE - Summit 2006 – Orlando, FL, USA
      • Sungard HE - UDC Strategy & Assessment Webinars – 3 online webinars
      • IT4BC 2006 – Vancouver, BC, Canada
      • CBUC 2006 – Halifax, NS, Canada
      • Oracle OpenWorld 2006 – San Francisco, CA, USA
      • CAUDIT Inaugural Enterprise Architecture Symposium – Bathurst, NSW, Australia
  • CMM – Enterprise Architecture Time Value Level 1 Level 2 Level 3 Level 4 Level 5 Level # Descript. Attributes EA Process Optimized EA Process Managed EA Process Defined EA Process Development EA Process Informal
    • EA ad hoc for: process, architecture, security
    • EA documents and standards created locally
    • Minimal links
    • to business strategy
    • Level 1 + ……
    • Implements EA
    • framework
    • BCIT EA Vision identified for: vision, stds, current/target architecture
    • EA documents centralized
    • Explicit links to BCIT strategy
    • EA roles developed
    • Level 2 + ……
    • EA process communicated
    • Gap Analysis & migration plan established
    • EA documents updated regularly
    • Senior Mgmt support and endorse EA
    • Explicit EA governance for BCIT IT purchases based on stds
    • Level 3 + ……
    • EA metrics captured
    • BCIT Capital Plan adjusted based on EA
    • Senior Mgmt directly involved in EA review
    • Explicit governance for managing IT purchase variances
    • All planned IT purchases governed by EA standards
    • Level 4 + ……
    • EA metrics optimize EA development
    • EA Standards & Waivers improve EA
    • EA Documents
    • used by every decision maker at BCIT
    • Explicit governance of IT purchases using EA Stds & Waivers
    • No Unplanned IT investment or acquisition activity at BCIT
    Apr 2005 - Oct 2006
  • Changing Perceptions – IT is Strategic
    • How many times do you hear that IT is a cost to your institution?
    • We can change that perception by using Enterprise Architecture
    • IT becomes the trusted partner to enable strategy and deliver results
  • Complexity Functional Richness New Delivery Capacity Value / Effectiveness 2005 2010 2000 1995 1990 Time Line BCIT – IT Services Value Migration Shifts (“as – is”) High Low Medium Banner HR 4GL Reporting M/F COAX VM PC Terminals Banner Student Relational Databases Green on Black Screens M/F Text Only eMail Internet Virtualized Servers Banner Finance >200 S/W Pkgs In Labs Online Sync CoP’s & Collaboration Wireless Networks RTF eMail OLAP Reporting Intranet >300 S/W Pkgs In Labs Online Curriculum Portals Data Mining Mobile Computing PDA’s Server Clustering Local Identity Mgnt Federated Digital Repositories Federated Identity Mgnt PKI Digital Signatures Data Warehousing VLS Storage Fabric eCommerce Streaming Video Video Conferencing >400 S/W Pkgs In Labs INB Fibre Networks ORAN HighSpeed Networks
  • Complexity Functional Richness New Delivery Capacity Value / Effectiveness BCIT – IT Services Value Migration Shifts (“as – is”) High Low Medium M/F COAX VM PC Terminals Banner Student Relational Databases Banner HR Green on Black Screens M/F Text Only eMail Internet Virtualized Servers 4GL Reporting Banner Finance >200 S/W Pkgs In Labs Online Sync CoP’s & Collaboration Wireless Networks RTF eMail OLAP Reporting Intranet >300 S/W Pkgs In Labs Online Curriculum Portals Data Mining Mobile Computing PDA’s Server Clustering Local Identity Mgnt Federated Digital Repositories Federated Identity Mgnt PKI Digital Signatures Data Warehousing VLS Storage Fabric eCommerce Streaming Video Video Conferencing >400 S/W Pkgs In Labs INB Fibre Networks ORAN HighSpeed Networks 2005 2010 2000 1995 1990 Time Line 600 Admin Users Email & Simple Calendars 1500 Admin Users Email, Calendar Attachments, Alerts 2700 Admin And Student Users Discussions, Doc Libraries, etc
  • Complexity Functional Richness New Delivery Capacity Value / Effectiveness High Low BCIT – IT Services Value Migration Shifts (“as – is”) Medium 2005 2010 2000 1995 1990 Time Line Untapped and Wasted Function & Richness Marginalized Staff Effectiveness Point of Diminishing Returns Point of Diminishing Returns
  • Complexity Functional Richness New Delivery Capacity Value / Effectiveness High Low BCIT – IT Services Value Migration Shifts (“Target”) Medium 2005 2010 2000 1995 1990 Time Line Increased Capacity “ Doing Things Right ” Value-Add “ Doing the Right Things ” Managed Complexity Increased Effectiveness E.A. IT Governance Structured Methodologies (PMO, EA, B/A, ITIL,Resource Mgnt, Metrics Measurements, I.T. Security, etc)
  • Increasing Effectiveness..….
    • Complex Infrastructure
    • Evolved rather than planned
    • technologies
    • Point Solutions instead of
    • integrated solutions
    • Lack of Governance (have we
    • been doing the “right things”?
    • Too tactically focused vs.
    • strategically aligned
    Today’s Reality 100% 25% 75% 50% 0% IT Services Total Capacity Effort spent supporting current environments New Delivery Value ~ 90% Opportunity to add value
  • Increasing Effectiveness..…. New Delivery Value
    • Rationalize and converge
    • technologies with EA
    • Look for new more efficient
    • ways to deliver services
    • Get better at executing using
    • best practice methodologies
    • Ensure strategic alignment
    • through strong governance
    • Stop doing low value activities
    Today’s Reality Target 100% 25% 75% 50% 0% IT Services Total Capacity Effort spent supporting current environments ~ 70% Opportunity to add value
  • Strategic Governance Model and EA Roles Enterprise Funding Institute Program Program = schools or departments Institute = centrally governed Approval Consult Guidance Support Program Departmental Innovative Opportunistic Program Control IT
  • EA Models
    • Communication using EA Models/Artifacts will help. EA models to show you:
      • Goal Architecture Models
      • IT Governance Layered Model
      • Technology Lifecycle Model
      • Technology Investment Matrix
  • BCIT’s Historical Architecture (1994 -2004) Jointly Developed by British Columbia Institute of Technology and Burntsand
  • BCIT TEK Goal Architecture Full Integration Single Sign On to App Web Link to App (currently) (2005-2010) Jointly Developed by British Columbia Institute of Technology and Burntsand
  • IT Strategic Governance Layered Model Enterprise Architecture Starts With The Institution’s Strategy
    • How this model was built:
    • Find Institution’s Strategy Documents and Published Directions
    • Link Services delivered to the published Institute Strategy and Objectives
    • Benefits:
    • Exposes the impact of strategy changes on Services
    • Communicates the value of core services in supporting strategy
  • Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
  • Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Connect BCIT to the World Learning Management Registrar’s Office Distributed Learning Srv BCIT International Course File Mgmt Manage Distrib Learning International Partnerships myBCIT Team Banner Team Infrastructure Team Manage Portal Manage ERP Integration Manage Servers WebCT myBCIT Identity Management – Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt Database – Oracle, SQL*Server Operation Systems – AIX 5.2, Windows 2003 Server Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Banner Student Multi-mode Learning Collaborative Learning Distributed Learning China BTech Pipeline Program Program Heads Program Delivery Faculty Teaching Luminis Data Integration Implement WebCT6 CE Service Desk Manage Incidents Best Teaching Practices Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
  • Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS The Business of BCIT Implement Cognos 8 BI Suite Data Standards & Dictionary Data Quality Assurance Data Architecture Modeling & Forecasting KPI Performance Management Registrar’s Office Finance Human Resources Student Reporting Financial Reporting HR Reporting Cognos Team Oracle Team Web Services Manage Cognos Env Database Administraton Manage Web Presence Ministry DW Submission Data Warehouse Operational Reporting Instutional Research External Reporting School Ops Mgrs Academic Reporting Business Analytics Service Desk Manage Incidents Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP Database – Oracle Operation Systems – AIX 5.2, Windows 2003 Server Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Balanced Scorecard Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
  • Create Data Standards Advisory Create Data Standards Advisory 2. Institutional Objectives 3. Institutional Objectives 4. Institutional Objectives Create Data Standards Advisory EDUCATIONAL/BUSINESS SERVICE LAYER TECHNICAL SERVICE LAYER APPLICATIONS TECHNICAL INFRASTRUCTURE EDUCATIONAL TECHNICAL INSTITUTIONAL OBJECTIVES STRATEGIC GOALS Connect BCIT to the World Efficient Business Processes Registrar’s Office Human Resources Student Registration Employee Management ServerTeam Banner Team Security Team Manage Id Infrastructure Provision Identity Data Manage Security Novell Id Mgr Banner Student Identity Management – Novell LDAP, Banner Person Id Database – Oracle, LDAP Operation Systems – AIX 5.2, Novell OS Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN Network – Ethernet, TCP/IP Banner HR Single Point of Access Security Management Lotus Quickplace Identity Management – Phase I Service Desk Manage Incidents The Business of BCIT Aruba Wireless Jointly Developed by British Columbia Institute of Technology and SunGard HE Education Technical
  • BCIT Technology Lifecycle - Definitions - Applications Researching Investing Retiring Steady Applications consideration for future implementation. Applications should be used only for pre-approved, proof-of-concept projects. Must be kept isolated from other 3 quadrants Applications that are mission critical. Core Applications that deliver on the strategy of the institute. Usually found in the Core Services Catalogue. Applications being phased out Any tool in the retiring phase that is core to the strategic goals or objectives of the institution should have a replacement app in either the Researching or Investing quadrants. Applications that are solid and mainstream. Products in this phase of the cycle may be maintained for upgrades. New or expanded implementations are discouraged. Jointly Developed by British Columbia Institute of Technology and SunGard HE
  • BCIT Technology Lifecycle 2004 Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Personal Files Archibus myBCIT Lotus Banner 6 Cognos 7 Housing Bookstore Parking Cognos 6 Library Security
  • BCIT Technology Lifecycle 2005 Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Housing Bookstore Parking Archibus myBCIT Personal Files BLOG WebCT6 Web Files CoP Cognos 6 Lotus Banner 6 Cognos 7 Banner 7 Library Security
  • BCIT Technology Lifecycle 2006 Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Banner 6 Housing Bookstore Parking BLOG Archibus Personal Files WebCT6 Web Files CoP Lotus Banner 7 Cognos 7 myBCIT Cognos 8 Enterprise Document Mgmt Library Security
  • Adapted from Geoffrey Moore and Gartner Researching Investing Retiring Steady BCIT Technology Lifecycle 2007 Jointly Developed by British Columbia Institute of Technology and SunGard HE WebCT4 Banner 6 Housing Bookstore Parking BLOG Archibus Personal Files CoP Lotus Banner 7 Cognos 7 myBCIT WebCT6 Web Files Integration Engine Cognos 8 Library Enterprise Document Mgmt Security
  • Technical Architecture
    • “ Where we are” - Build our Current Technical Architecture –gathering documents/diagrams and put them into a common EA repository
    • “ Where we will go” - Communicate our Future Technical Architecture – start with TEK Goal Architecture documents and adjust based on lessons learned via IT Services projects and TEK project plans
  • Technology Investment Matrix Jointly Developed by British Columbia Institute of Technology and SunGard HE
  • BCIT Enterprise Architecture Plan
    • EA Strategy continues to evolve in a three phased approach
    Enterprise Architecture Strategy Evolve EA Methodologies Partner Relationships Technology Strategy Co-development of Services EA Artifact Development Integration into New Projects Integrate EA with Core Services PM and Chg M EA Approval IT Governance Guidance 1 2 3
  • IT Services EA Reference Model Enterprise Data Dictionary Application Portfolio Services Portfolio Configuration Management Database (CMDB) (infrastructure) Relies on Data Relies on Applications Relies on Infra Vendor List Provides Infra
  • Enterprise Architecture aligns … People … Research Technologies Learning & Teaching Technologies Business Technologies Enterprise Architecture By using a framework containing disciplined strategies to align with the Institution’s Vision Process … Technology …
  • Enterprise Architecture Communication
    • EA Workplace
      • collaboration workplace for EA http://workplace.bcit.ca/bcit_ea
    • EA Blog
      • discussion on Enterprise Architecture topics http://blogs.bcit.ca/community/blog/leo_de_sousa
    • EA Wiki
      • internal collaborative EA development environment
    • EA Presentations
      • internally and externally
  • Questions?
  • Thank You!
    • Leo de Sousa, Enterprise Architect
    • British Columbia Institute of Technology
    • [email_address]