Kesp And Know I Tpresentation 28th Of April 2008

Learning from KESP and Know IT Leo Casey Director, Centre for Research and Innovation in Learning and Teaching, National College of Ireland

Know IT and KESP
Blended learning
for basic computer skills (Know IT)
for Knowledge Economy skills (KESP)
National College of Ireland in strategic partnership with FÁS

Connecting Perspectives Individual Instructional Organisational

Background/Infrastructural
National Workplace Strategy
National Skills Strategy
Lifelong learning
National Framework for Qualifications
Marketing Strategies
Company
Shopping Centres
Advertisements/national awareness campaigns
Components
PREP session
Tutorial
CD ROM
Journal
Design
Self-directed
Task-based
Simulations
Assessment
Based on achievement
Flexible/multiple opportunities
Ben
The economic model
Self-efficacy
Being a part of something not outside or missing out.
Is now a good time?
Safe space to practice
Know IT
Host Organisations
LLL policies and support
Presentation of certificates
Local recognition
Funding
No course fees for low skills
Subsidised fees
Flexible structures to reflect individual circumstances
Components
Tutorials
On-Line content
Assignments
Design
Blended learning
Collaborative assignments
Problem-based learning
Tutors
Super-tutors
Carmel
Develop entry-level management skills
Connecting with experience
Reflective thinking
Management literacy
Transformative outcomes
KESP Organisational Instructional Individual

The key message of the National Workplace Strategy is that the quality of Irish workplaces - and the levels of innovation and change in them - are critical to Ireland’s ongoing transition to a more dynamic, highly skilled and knowledge-based economy
There are five strategic priorities identified:
• Commitment to Workplace Innovation
• Capacity for Change
• Developing Future Skills
• Access to Opportunities
• Quality of Working Life

Motivation: A National Perspective
Skills supply is dictated in part by the individual returns to investing in those skills and by the general level of awareness of those potential returns.
Economic theory, however, is predicated on the assumption that individuals will always make rational decisions.
In reality, an individual’s decision to undertake investment in education or training is often influenced by non-economic considerations including personal and family circumstances, gender and class background.
P 31, The Expert Group on Future Skills (2007)
5 th Report Tomorrow’s Skills Towards a National Skills Strategy
(emphasis added)

Making Computers Part of your Life

Programme Structure Know IT Computer Basics Using email Using the Web Using Word

Know IT Main Menu

Learning Content
Interactive screens

Delivery PREP Session
Present
Benefits of Know IT
What’s involved
Register
Students fill out registration forms
Give out packs
Engage
Demonstrate software navigation
Emphasise mouse and keyboard tutorial
Plan
Tutorial session in 2 to 6 weeks
Map course
Outline assessment

Self-report survey Know IT Learning (~30 hours) PREP session Tutor support Tutorial session Assessment & completion support

Know IT Assessment
FETAC BF0133
Computer Literacy Foundation
Level 3
1 Credit

Know IT Assessment
Portfolio of 3 Individual Assignments
Word Processor
Enter new text (50-60 words)
Print out
E Mail
Carry out two operations
e.g. read, compose and reply
Internet
Carry out two operations
e.g. go to www.place.ie , find information

Motivation: An Individual Perspective

Ben
Ben is 48 years old and lives with his two brothers
Ben is a docklands worker he’s been driving containers in and around the port for most of his adult life.
One day Ben sees an advertisement in the newspaper inviting people to a free, government backed, course on basic computer skills.
Ben calls the number and, by arrangement, he visits the local college the next day and signs-up for the course.
Why did Ben make the call?

Ben..
and it’s just that I work around computers that I never went near them, the last what seven years in the last job I was in what I didn’t learn from that from them, what I could have learned, and I’m just ignorant passing by them every day knowing that ‘here could you print me this’ or ‘do this on it’ and all that but I was never there, ‘here I’ll do it meself’ whatever so I never went out and did it, and then looking back at me new job now I’m just away from the office now and all that and I’m away from computers and I’m missing out somewhere along the line…

and it’s just that I work around computers that I never went near them , the last what seven years in the last job I was in what I didn’t learn from that from them, what I could have learned, and I’m just ignorant passing by them every day knowing that ‘here could you print me this’ or ‘do this on it’ and all that but I was never there, ‘here I’ll do it meself’ whatever so I never went out and did it, and then looking back at me new job now I’m just away from the office now and all that and I’m away from computers and I’m missing out somewhere along the line…
problem

Missed opportunity

Past self, recalled

and it’s just that I work around computers that I never went near them, the last what seven years in the last job I was in what I didn’t learn from that from them, what I could have learned, and I’m just ignorant passing by them every day knowing that ‘here could you print me this’ or ‘do this on it’ and all that but I was never there, ‘ here I’ll do it meself ’ whatever so I never went out and did it, and then looking back at me new job now I’m just away from the office now and all that and I’m away from computers and I’m missing out somewhere along the line…
Past possible self, recalled

Regret and exclusion

Learning from Know IT
1170 registered students with demand for more
Mix of marketing strategies works best
Company direct
High street
Media awareness
Many opportunities for partnership and other channels
Success of PREP Session
Tutor as facilitator rather than expert
Opportunity for peer mentor approach
Flexible tutorials and responsive tutors
Qualification valued but not all interested achieving it
Most learners are strategic
Student motivation
I just need the skills…
I want to be part of it…
I went with the group…
I’ll do it myself…

Lifelong learning
Company
Shopping Centres
Components
PREP session
Tutorial
CD ROM
Journal
Design
Self-directed
Task-based
Simulations
Assessment
Ben
The economic model
Self-efficacy
Is now a good time?
Know IT
Host Organisations
Local recognition
Funding
Subsidised fees
Components
Tutorials
On-Line content
Assignments
Design
Blended learning
Tutors
Super-tutors
Carmel
Reflective thinking
Management literacy

Introducing KESP Knowledge Economy Skills Passport

Aims & Objectives
General knowledge and concepts of the knowledge economy and business environments
The ability to use a range of technical and business skills, tools and know-how
The ability to gather, assemble and display data in structured business scenarios
The ability to communicate, collaborate and present effectively using information and communication technologies
Some theoretical concepts and abstract thinking

KESP Content What is the Knowledge Economy Information and Knowledge in the Knowledge Economy Innovation in the Knowledge Economy Business Fundamentals of the Knowledge Economy Intrapreneurship/Entrepreneurship in the Knowledge Economy Enterprise 5 Modules

5 Competences Solution Oriented Thinking Gather information Communicate Present Collaborate

New Skills for New Work An Inquiry Cycle

3 Learning Modes
Tutorials
20 hours
On-line modules
60 hours
built-in assessment (50% of marks)
Assignments
set by tutors
50% of the marks
must demonstrate use of the 5 competences
For example create a SWOT analysis of your business; work with two other colleagues. In presenting your outcome show how you searched for information, communicated and collaborated to produce the document.

You will learn how to:
Identify, select and apply a range of appropriate technology and business practices to improve the management, administration and communication methods in your organisation
Use tools such as blogs, wikis and hosted applications to collaborate and share information with colleagues
Carry out research that will aid your organisation for example in gathering data on new and existing markets and competition
Assist your organisation in fostering and implementing an entrepreneurial and innovative culture
Improve your capacity to manage projects
Develop you leadership skills
Foster knowledge economy strategies in your workplace

You will get:
HETAC
Level 6
Special Award (10 credits)

KESP Learner Age 32 Production operator for 12 years Now section supervisor Intermediate/Junior Certificate Computer competent Has 33 more years at work (to retire at 65) Pat Nolan Think what has changed in the 33 years since 1975!

Reflective assignment
Maybe, I now have an appreciation, which I didn’t have before; of how the world of business has changed and will continue to change and that we need to change with it.
Maybe, I think differently about my job and the role I play within the organisation. I don’t have any formal qualifications but I’ve got nearly thirty years of experience. Maybe, that has a value.
Maybe, I’ve got more to give. I need to open my mind to the world around me and the opportunities it offers. Maybe, I need to change my attitude.
Maybe, I need to be more open to new experiences and ways of doing things. Maybe, I am!

Learning from KESP
375 registered students with demand for more (>60% completions)
Crucial role of host company
Recognise changes in the role of the tutor
Recognise demands on students and manage expectations through taster sessions
Implement progression paths

Lifelong learning
Company
Shopping Centres
Components
PREP session
Tutorial
CD ROM
Journal
Design
Self-directed
Task-based
Simulations
Assessment
Ben
The economic model
Self-efficacy
Is now a good time?
Know IT
Host Organisations
Local recognition
Funding
Subsidised fees
Components
Tutorials
On-Line content
Assignments
Design
Blended learning
Tutors
Super-tutors
Carmel
Reflective thinking
Management literacy

Conclusions
To achieve our national skills objectives we need to look at individual, instructional and organisation perspectives
Adults learn what they want to learn and what they think is useful
Adults use their own experience to connect with learning

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Kesp And Know I Tpresentation 28th Of April 2008

by Leo Casey on May 19, 2008

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Kesp And Know I Tpresentation 28th Of April 2008 — Presentation Transcript