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How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
How to deal with conflict at work
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How to deal with conflict at work

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  • 1. Vietnam University of Commerce DISCUSS Topic:How to deal with conflicts at work Group: 8 Class: 1314DNTH1611 LOGO
  • 2. BODY1 CAUSE AND EFFECT OF CONFLICT FIVE TIPS ON DEALING2 WITH CONFLICT AT WORK LOGO
  • 3. CAUSE AND EFFECT OF CONFLICT I. Causes of the conflict at work LOGO
  • 4. CAUSE AND EFFECT OF CONFLICT  Poor Communication:difference incommunicationstyles or a failure tocommunicate LOGO
  • 5. CAUSE AND EFFECT OF CONFLICT Difference in Personalities: Different Values: a generational gap: Young workers may possess different workplace values than older workers LOGO
  • 6. CAUSE AND EFFECT OF CONFLICT  Competition: Competition that is not properly managed can result in employees sabotaging or insulting one another, which creates a hostile work environment. LOGO
  • 7. CAUSE AND EFFECT OF CONFLICTII. Affect of conflict at work LOGO
  • 8. CAUSE AND EFFECT OF CONFLICT Passive Aggressive Behaviors: In the workplace, passive aggressive behaviors such as tardiness, gossiping… may damage the performances of otherwise valued employees. Increased Employee Absenteeism Violence  Inspire Creativity Conflict can inspire members to brainstorm ideas, while examining problems from various perspectives. LOGO
  • 9. CAUSE AND EFFECT OF CONFLICT Improve Future Communication : Conflict can bring group members together and help them learn more about each other. Identify : New Members inspire often silent members to step up and demonstrate leadership skills LOGO
  • 10. FIVE TIPS ON DEALINGWITH CONFLICT ATWORK LOGO
  • 11. FIVE TIPS ON DEALING WITH CONFLICT AT WORK I. Listen, listen, listen! Try to understand eachother One of the things that makes the value of life isto listen. This may be the key helps you can resolve thecontradictions in life in general, and in the job .  Do not give opinions when others are talking and calm your opinion. LOGO
  • 12. FIVE TIPS ON DEALING WITH CONFLICT AT WORK Do not pretend to listen but to listen really Listen actively and openly, instead of trying to win his  If your colleagues have questions frankly, give them the opportunity to say what was causing both confusion. LOGO
  • 13. FIVE TIPS ON DEALING WITH CONFLICT AT WORK II. Keep calm Maintain Remember that any conflict is meaningless Go elsewhere Control actions during anger Take a deep breath Chill out Find a quiet place LOGO
  • 14. FIVE TIPS ON DEALING WITH CONFLICT AT WORKIII. Make sure everyone knows your opinions. Presenting your ideas inshort and easy to understandsentences. LOGO
  • 15. FIVE TIPS ON DEALING WITH CONFLICT AT WORK Apologize for your part in the conflict. Never say ambiguous sentences.Trying to see the problem in enemy’s eyes. Using clearly words and familiar examples to Really apologize for your part. So it can go to lead into your opinions.an end in the friendliest way. LOGO
  • 16. FIVE TIPS ON DEALING WITH CONFLICT AT WORK IV. Keep smiling. Using humor to solve problems. Remember, your smile can brighten the darkest Do you know: “A jokes is not for the sarcasm and make down people purpose.day!”  Cartoon humoryour troubles and moodiness Humor can bring to be helpful in solvingaway. conflict in the workplace. => Keep calm, smile and be a humorist in theconflict. LOGO
  • 17. FIVE TIPS ON DEALING WITH CONFLICT AT WORKV. View conflict as opportunity  Do you know a conflict with colleagues at work  The conflicts can help you have is not completelycreative ideas. more negative?  When it’s few disagreeable opinions, catalysts too The conflicts often serve own work lacks which encourageideas. offer us find out of extraordinary and about our differences in job. LOGO
  • 18. FIVE TIPS ON DEALINGWITH CONFLICT ATWORK  We can promote the development of the organization. => Since then, we can see a conflict at workcan also create opportunities good work. LOGO
  • 19. Thank you for yourattention! LOGO

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