Seven habits of highly effective library website cilips conference - 7 june 2011

seven habits of highly effective library websites Lesley Thomson

Data inputterer at Scottish Office Agriculture and Fisheries Department Various posts in Department for Work and Pensions: front line service, IT support and management, information security, risk management PGDip Information and Library Studies MA(Hons) History and Economic History Various IT qualifications Website manager at UK Trade and Investment Knowledge Management Officer with the Scottish Centre for Regeneration Librarian in the Scottish Government Library Service

seven habits of highly effective library websites

http://www.pegboard.com.au/PegboardGetit/CreatingAUserExperienceEquationForWebsiteSuccess

Success =

highly effective websites meet the needs of users in the performance of their tasks

Habit 1. highly effective websites... have a purpose

http://www.uu.nl/university/Library/EN/Pages/default.aspx

http://www.lexpublib.org/

http://www.hclib.org/pub/bookspace/

http://montgomery.lib.wv.us/

Habit 2. highly effective websites... are integrated

Habit 3. highly effective websites... are designed for what their users are doing

http://blog.thinkingcapstudios.net/2009/07/the-3-components-of-web-design/

them’s the rules...

"simplicity rules"

http://cabell.lib.wv.us/buffalo/

http://www.esls.lib.wi.us/cedarburg.html

http://www.ocls.lib.fl.us/

http://www.library.nd.edu/

http://www.library.yale.edu/

“ the rule of seven"

http://info.lib.uh.edu/

“ from your homepage, users should be able to access any content within three clicks”

“ stay above the fold”

http://www.mylibrary.us/

http://www.tscpl.org/

http://www.useit.com/alertbox/reading_pattern.html

“ a picture paints a thousand words”

http://www.bncrm.librari.beniculturali.it /

http://www.njstatelib.org/

http://www.library.northwestern.edu/

http://sheldonwilliamscollegiate.rbe.sk.ca/sheldonlibrary/

http://www.ahml.info/

http://www.nypl.org/

http://kids.nypl.org/

the user is not broken Karen G. Schneider http://freerangelibrarian.com

the OPAC is not the sun Karen G. Schneider http://freerangelibrarian.com

the user is the sun Karen G. Schneider http://freerangelibrarian.com

most of your most passionate users will never meet you face to face most of your most alienated users will never meet you face to face Karen G. Schneider http://freerangelibrarian.com

you cannot change the user but you can transform the user experience Karen G. Schneider http://freerangelibrarian.com

http://semanticstudios.com/publications/semantics/000029.php Peter Morville’s ‘hexagon of user experience ‘

1. what can I do here? 2. what can I do next? 3. why should I care?

http://www.freelibrary.org/

www.ldlwebservices.co.uk

Habit 4. highly effective websites... have great c ontent

http://theshoeboxgirl.tumblr.com/post/88471101/02-72

http://www.theonion.com/articles/nation-shudders-at-large-block-of-uninterrupted-te,16932/

http://www.library.pitt.edu/green/about.html

http://www.middletownpubliclibrary.org/Home

http://www.meadpubliclibrary.org/

http://walkingpaper.org/content_strategy.pdf

Nope Better Better still? Interlibrary loan/Document supply Borrow from other libraries/obtain items we don’t stock Get stuff Online databases Find articles Find stuff Circulation My account Check out Library Catalogue Books and more Find stuff Periodicals Find articles Find stuff

http://collingswoodlib.org/

Habit 5. highly effective websites... are accessible to all

www.w3.org/WAI/

http://www.culture.gov.uk/what_we_do/telecommunications_and_online/8161.aspx

http://aislclibrary.com/

Habit 6. highly effective websites... have ‘findability’

http://liverpool.gov.uk/libraries-and-archives/

Habit 7. highly effective websites... redesign, redesign, redesign

http://web.archive.org/web/20050828154932/http://www.cecil.ebranch.info/

http://www.cecil.ebranch.info/

So, to recap...
seven pillars of website wisdom:
purposeful
integrated
user centred
content rich
inclusive
findable
flexible

Addendum 1: a word about mobile...

http://www.lib.ncsu.edu/m

http://consortiumlibrary.org/mobile /

http://consortiumlibrary.org/

http://influx.us/onepager/

Addendum 2: users!

http://www.cmpl.org/default.asp

methods include: 1. contextual enquiry 2. personas 3. guerilla testing 4. protyping 5. A/B testing 6. heat maps/ eye tracking 7. site analytics

Lesley’s seven deadly website sins...

http://www.hendersoncounty.lib.il.us/library/index.html

http://www.carnegielibrary.org/

http://www.yclibrary.org/

http:// www2.youseemore.com/foxlake/default.asp

http://www.whistlerlibrary.ca/

http://www.imcpl.org/

http://www.webrary.org/mgplhome.html

http://cabell.lib.wv.us/

resources: www.diigo.com/list/lelil _/ 7-habits-of-highly-effective-library-websites websites: www.diigo.com/list/lelil _/ library-websites talk to me: twitter.com/lelil mea-mea-culpa.blogspot.com/ uk.linkedin.com/in/lesleythomson

http://bbb-videos.blogspot.com	15
http://paper.li	2
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Seven habits of highly effective library website cilips conference - 7 june 2011

by Lesley Thomson on Jun 09, 2011

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