Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project)

Redesigning the Issue QueueLeisa Reichelt, Randy Fay

as you are, so are your buildings;and as your buildings are, so are you Louis H Sullivan ‘father of skyscrapers’

‘The behavior you’re seeing is the behavior you’ve designed for’ Joshua Porterhttp://www.ﬂickr.com/photos/jesper

designing for behaviour as a firstclass object... change the context and you get different behaviour - Clay Shirky

what is drupal.org?(the issue queue’s home)

our home?

our office?

our playground?

our social network?

as a place to be a community, to make drupal, it’s a bit of a bloody mess.

redesigning the issue queuea social architecture project

we need to be more effective- allow us to make good decisions, quickly- involve the right people at the right time- encourage us to follow good processes fordesigning and implementing solutions

we need to be more findableand more joined up- how do new people find the issue queue?- you do you find issues you need/want to know about?- why are there three different initiatives going on atonce to solve the same problem (this is ok, except thatthey don’t know about each other)

we need to know about thingseven if we can’t be on IRC or in theissue queue for hours every day- smart notifications!- let me know when I should know something.- don’t bug me all the time...

we need understand & supportmodes of participation better- 1:9:90- easier to be a power user/leader- easier to dip in and add value

we need a better way to planinitiatives together- planning something big is different to gettingwork on a project done- a place to plan complex, multi-stage projects- a place to plan projects that don’t involve code

we need to be more inclusive- a welcoming environment for noobs- a way to efficiently provide friendly support- an environment that supports all disciplines.

we should behave online like we doin the hallways at Drupalcon- an environment that encourages friendliness,politeness, constructiveness, proactivity.- a way to channel passion positively- ‘the shadow of the future’?

We don’t have a choice about whether we havea reputation system or not.We need to choose if/how we write it down .- what’s measured matters- a way to show influencewhilst remaining egalitarian- a way to show expertisewithout being a show off

some inspiration:

be considerate be respectful be collaborativewhen we disagree, we consult otherswhen we are unsure, we ask for help step down considerately http://drupal.org/dcoc

the right way to explore complex problems in a collaborative way.generate synthesis & evaluate & collaboratively capture & share ideas explore ideas prioritise ideas make a agreed decision decision

openideo

UXexchange

quora endorse for topic?

facebook

stackexchange

stack exchange

the right way to explore complex problems in a collaborative way.generate synthesis & evaluate & collaboratively capture & share ideas explore ideas prioritise ideas make a agreed decision decision

social architecture project codename: prairie

proposed next steps: - benchmark (baseline) - define the problem space - explore solutions- design a system approach that allows for rapid but thoughtful implementation - plan implementation - open, collaborative

work out what we need to measure. what does success look like? - aggregate pain points - site analytics- community (satisfaction) survey? - quick wins

Make no little plans.They have no magic to stir men’s blood Daniel Burnham, Chicago architect. (1846-1912)

prairie schoolorganic architecture

louis h sullivan‘as you are, so are your buildings;and as your buildings are, so are you’‘form ever follows function’

Frank Lloyd Wright‘Form follows function - that hasbeen misunderstood. Form andfunction should be one, joined in aspiritual union.’‘All fine architectural values arehuman values, else not valuable’

Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project)

by leisa reichelt on Mar 10, 2011

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Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project) Presentation Transcript