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Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project)
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Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project)

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Looking at the architecture of participation and our collaboration tools on Drupal.org

Looking at the architecture of participation and our collaboration tools on Drupal.org

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Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project) Redesigning the Drupal Issue Queue (Codename Prairie: a Social Architecture Project) Presentation Transcript

  • Redesigning the Issue QueueLeisa Reichelt, Randy Fay
  • as you are, so are your buildings;and as your buildings are, so are you Louis H Sullivan ‘father of skyscrapers’
  • ‘The behavior you’re seeing is the behavior you’ve designed for’ Joshua Porterhttp://www.flickr.com/photos/jesper
  • designing for behaviour as a firstclass object... change the context and you get different behaviour - Clay Shirky
  • what is drupal.org?(the issue queue’s home)
  • our home?
  • our office?
  • our playground?
  • our social network?
  • as a place to be a community, to make drupal, it’s a bit of a bloody mess.
  • redesigning the issue queuea social architecture project
  • we need to be more effective- allow us to make good decisions, quickly- involve the right people at the right time- encourage us to follow good processes fordesigning and implementing solutions
  • we need to be more findableand more joined up- how do new people find the issue queue?- you do you find issues you need/want to know about?- why are there three different initiatives going on atonce to solve the same problem (this is ok, except thatthey don’t know about each other)
  • we need to know about thingseven if we can’t be on IRC or in theissue queue for hours every day- smart notifications!- let me know when I should know something.- don’t bug me all the time...
  • we need understand & supportmodes of participation better- 1:9:90- easier to be a power user/leader- easier to dip in and add value
  • we need a better way to planinitiatives together- planning something big is different to gettingwork on a project done- a place to plan complex, multi-stage projects- a place to plan projects that don’t involve code
  • we need to be more inclusive- a welcoming environment for noobs- a way to efficiently provide friendly support- an environment that supports all disciplines.
  • we should behave online like we doin the hallways at Drupalcon- an environment that encourages friendliness,politeness, constructiveness, proactivity.- a way to channel passion positively- ‘the shadow of the future’?
  • We don’t have a choice about whether we havea reputation system or not.We need to choose if/how we write it down .- what’s measured matters- a way to show influencewhilst remaining egalitarian- a way to show expertisewithout being a show off
  • some inspiration:
  • be considerate be respectful be collaborativewhen we disagree, we consult otherswhen we are unsure, we ask for help step down considerately http://drupal.org/dcoc
  • the right way to explore complex problems in a collaborative way.generate synthesis & evaluate & collaboratively capture & share ideas explore ideas prioritise ideas make a agreed decision decision
  • openideo
  • openideo
  • openideo
  • openideo
  • openideo
  • UXexchange
  • UXexchange
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
  • quora
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  • quora endorse for topic?
  • quora
  • quora
  • facebook
  • ning
  • ning
  • stackexchange
  • stack exchange
  • stack exchange
  • the right way to explore complex problems in a collaborative way.generate synthesis & evaluate & collaboratively capture & share ideas explore ideas prioritise ideas make a agreed decision decision
  • the right way to explore complex problems in a collaborative way.generate synthesis & evaluate & collaboratively capture & share ideas explore ideas prioritise ideas make a agreed decision decision
  • social architecture project codename: prairie
  • proposed next steps: - benchmark (baseline) - define the problem space - explore solutions- design a system approach that allows for rapid but thoughtful implementation - plan implementation - open, collaborative
  • work out what we need to measure. what does success look like? - aggregate pain points - site analytics- community (satisfaction) survey? - quick wins
  • Make no little plans.They have no magic to stir men’s blood Daniel Burnham, Chicago architect. (1846-1912)
  • prairie schoolorganic architecture
  • louis h sullivan‘as you are, so are your buildings;and as your buildings are, so are you’‘form ever follows function’
  • Frank Lloyd Wright‘Form follows function - that hasbeen misunderstood. Form andfunction should be one, joined in aspiritual union.’‘All fine architectural values arehuman values, else not valuable’