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  • 1. collaboration techniques that really work leisa reichelt disambiguity.com web 2.0 expo berlin - 21 October 08
  • 2. are there any morning people in the room?
  • 3. logistical stuff
  • 4. the ‘back-channel’ twitter: #w2e_ux (design & UX) or #w2e (entire conference) webexberlin2008.crowdvine.com
  • 5. think about how much time you spend with your computer today
  • 6. our schedule: 8.30am: we start about collaboration, why it’s good, collaboration basics & brainstorming activity 10am-ish: coffee break. yay! war stories and examples, consensus activity, Q&A 11.30am: we end
  • 7. introductions - your name - what you do - where you’re from - three tags
  • 8. me - leisa reichelt - freelance user experience consultant - Australian, living in London - sleepless, sun, opensource disambiguity.com leisa@disambiguity.com
  • 9. and you? - your name - what you do - where you’re from - three tags
  • 10. what is collaboration?
  • 11. Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals...by sharing knowledge, learning and building consensus (Wikipedia)
  • 12. Collaboration is NOT inviting a bunch of different people to a meeting at the beginning of a project
  • 13. Collaboration is NOT working separately on the same project
  • 14. why collaborate? • team building & morale • communication • cross disciplinary skills • cross disciplinary insight • more heads/eyes/perspectives • team & stakeholder buy in • fun!
  • 15. how do you collaborate now? (do you?)
  • 16. who to collaborate with?
  • 17. . turn ‘stakeholders’ or a ‘customers’ into a collaborative partners . build collaboration into your project methodology - collaborate regularly with your project team . collaborate with your peers (people who do the same thing as you) invite other expert perspectives . consider wildcard collaborators from outside your field, think tangentally (what other kind of person might have a useful perspective?
  • 18. does fun matter?
  • 19. when to collaborate? • at the beginning of a project • not JUST at the beginning! • when you’re stuck (trouble shooting/ problem solving) - narrow focus • when you’re looking for inspiration - broad focus • regularly!
  • 20. collaboration tools? • people (the right ones!) • sticky notes & marker pens • whiteboards/flip charts • fun stuff (stimulus) • sugar (if it’s the afternoon) • an objective • techniques!!
  • 21. first. lets get this room collaboration - ready
  • 22. technique one: brainstorming that works!
  • 23. what’s been your experience with brainstorming?
  • 24. why brainstorm? • team building & morale • communication • cross disciplinary skills • cross disciplinary insight • more heads/eyes/perspectives • team & stakeholder buy in • fun!
  • 25. making brainstorming work • the right people • the right preparation • ‘the rules’ • the tools • the environment
  • 26. the importance of a good faciliator don’t brainstorm without one.
  • 27. the (usual) brainstorming rules • what’s the problem/question • appoint a facilitator & a scribe • listen more than you talk • listen for your own ideas • add value to others ideas • suspend judgement • have fun....
  • 28. one very important brainstorming rule NO QUESTIONS. none. no exceptions.
  • 29. another very important brainstorming rule ideas must start with the words: ‘i wish....’ or ‘how to....’
  • 30. i know it sounds dumb. try it anyway.
  • 31. sticky note basics • one idea per sticky note • a sticky note must be able to ‘stand alone’ • use colours coding and other coding for ‘traceability’ • make sure your sticky notes photograph well by: • choosing the right marker for your sticky note • writing in capital letters
  • 32. an exercise brainstorming that works!
  • 33. the brief your client is a pizza restaurant chain who wants to develop an iPhone application that will help either grow their sales or reduce their costs. as a team, brainstorm ideas to meet their brief that you might develop into a product pitch to them. (note: any excellent ideas are all yours to keep, but feel free to give me 5% of profits. That would be nice! )
  • 34. brainstorming rules • what’s the problem/question • appoint a facilitator & a scribe • listen more than you talk • listen for your own ideas • add value to others ideas • suspend judgement • NO QUESTIONS • ‘I wish...’ or ‘How to...’ • have fun....
  • 35. debrief: brainstorming that works!
  • 36. coffee time!
  • 37. welcome back!
  • 38. things you’d like to cover before we’re done today.
  • 39. ways I use collaboration
  • 40. collaborative analysis
  • 41. design consequences
  • 42. drupal.org redesign project
  • 43. technique two: the KJ Method for Consensus
  • 44. the method 1. determine the focus question 2. get ‘opinions’ / ‘ideas’ etc. onto stickies 3. affinity sort into groups 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)
  • 45. affinity sorting
  • 46. voting on groups
  • 47. an exercise the KJ Method for Consensus
  • 48. the brief take your ideas from the brainstorm (for the pizza restaurant). You need to decide what to pitch to your client. Affinity sort your ideas to consolidate into a concept, then vote and rank using the KJ Method for Consensus to decide which are the top concepts to develop.
  • 49. the method 1. determine the focus question 2. get ‘opinions’ / ‘ideas’ etc. onto stickies 3. affinity sort into groups • 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)
  • 50. debrief: the KJ Method for Consensus
  • 51. questions&discussion?
  • 52. thank you :) contact me: leisa@disambiguity.com disambiguity.com twitter.com/leisa