Collaboration Techniques that really work
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Collaboration Techniques that really work

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slides from my Web2 Expo Berlin 08 workshop

slides from my Web2 Expo Berlin 08 workshop

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Collaboration Techniques that really work Collaboration Techniques that really work Presentation Transcript

  • collaboration techniques that really work leisa reichelt disambiguity.com web 2.0 expo berlin - 21 October 08
  • are there any morning people in the room?
  • logistical stuff
  • the ‘back-channel’ twitter: #w2e_ux (design & UX) or #w2e (entire conference) webexberlin2008.crowdvine.com
  • think about how much time you spend with your computer today
  • our schedule: 8.30am: we start about collaboration, why it’s good, collaboration basics & brainstorming activity 10am-ish: coffee break. yay! war stories and examples, consensus activity, Q&A 11.30am: we end
  • introductions - your name - what you do - where you’re from - three tags
  • me - leisa reichelt - freelance user experience consultant - Australian, living in London - sleepless, sun, opensource disambiguity.com leisa@disambiguity.com
  • and you? - your name - what you do - where you’re from - three tags
  • what is collaboration?
  • Collaboration is a recursive process where two or more people or organizations work together toward an intersection of common goals...by sharing knowledge, learning and building consensus (Wikipedia)
  • Collaboration is NOT inviting a bunch of different people to a meeting at the beginning of a project
  • Collaboration is NOT working separately on the same project
  • why collaborate? • team building & morale • communication • cross disciplinary skills • cross disciplinary insight • more heads/eyes/perspectives • team & stakeholder buy in • fun!
  • how do you collaborate now? (do you?)
  • who to collaborate with?
  • . turn ‘stakeholders’ or a ‘customers’ into a collaborative partners . build collaboration into your project methodology - collaborate regularly with your project team . collaborate with your peers (people who do the same thing as you) invite other expert perspectives . consider wildcard collaborators from outside your field, think tangentally (what other kind of person might have a useful perspective?
  • does fun matter?
  • when to collaborate? • at the beginning of a project • not JUST at the beginning! • when you’re stuck (trouble shooting/ problem solving) - narrow focus • when you’re looking for inspiration - broad focus • regularly!
  • collaboration tools? • people (the right ones!) • sticky notes & marker pens • whiteboards/flip charts • fun stuff (stimulus) • sugar (if it’s the afternoon) • an objective • techniques!!
  • first. lets get this room collaboration - ready
  • technique one: brainstorming that works!
  • what’s been your experience with brainstorming?
  • why brainstorm? • team building & morale • communication • cross disciplinary skills • cross disciplinary insight • more heads/eyes/perspectives • team & stakeholder buy in • fun!
  • making brainstorming work • the right people • the right preparation • ‘the rules’ • the tools • the environment
  • the importance of a good faciliator don’t brainstorm without one.
  • the (usual) brainstorming rules • what’s the problem/question • appoint a facilitator & a scribe • listen more than you talk • listen for your own ideas • add value to others ideas • suspend judgement • have fun....
  • one very important brainstorming rule NO QUESTIONS. none. no exceptions.
  • another very important brainstorming rule ideas must start with the words: ‘i wish....’ or ‘how to....’
  • i know it sounds dumb. try it anyway.
  • sticky note basics • one idea per sticky note • a sticky note must be able to ‘stand alone’ • use colours coding and other coding for ‘traceability’ • make sure your sticky notes photograph well by: • choosing the right marker for your sticky note • writing in capital letters
  • an exercise brainstorming that works!
  • the brief your client is a pizza restaurant chain who wants to develop an iPhone application that will help either grow their sales or reduce their costs. as a team, brainstorm ideas to meet their brief that you might develop into a product pitch to them. (note: any excellent ideas are all yours to keep, but feel free to give me 5% of profits. That would be nice! )
  • brainstorming rules • what’s the problem/question • appoint a facilitator & a scribe • listen more than you talk • listen for your own ideas • add value to others ideas • suspend judgement • NO QUESTIONS • ‘I wish...’ or ‘How to...’ • have fun....
  • debrief: brainstorming that works!
  • coffee time!
  • welcome back!
  • things you’d like to cover before we’re done today.
  • ways I use collaboration
  • collaborative analysis
  • design consequences
  • drupal.org redesign project
  • technique two: the KJ Method for Consensus
  • the method 1. determine the focus question 2. get ‘opinions’ / ‘ideas’ etc. onto stickies 3. affinity sort into groups 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)
  • affinity sorting
  • voting on groups
  • an exercise the KJ Method for Consensus
  • the brief take your ideas from the brainstorm (for the pizza restaurant). You need to decide what to pitch to your client. Affinity sort your ideas to consolidate into a concept, then vote and rank using the KJ Method for Consensus to decide which are the top concepts to develop.
  • the method 1. determine the focus question 2. get ‘opinions’ / ‘ideas’ etc. onto stickies 3. affinity sort into groups • 4. name groups 5. vote on group importance (three votes) 6. rank groups (two by two)
  • debrief: the KJ Method for Consensus
  • questions&discussion?
  • thank you :) contact me: leisa@disambiguity.com disambiguity.com twitter.com/leisa