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Social Media usage is on the rise. Recent reports suggest 1 in every 6 minutes spent online is spent in Social Media channels. Achieving ROI is an important part of any marketing activity but the hard part is understanding how to achieve it. Identifying the potential types of ROI is only the first step, from there it's a case of putting your best foot forward and starting on the path to understanding Social Media. This presentation will give you 10 tips to remember when working to achieve ROI in your business.