LA Fest 2009 - Web & Travel 2.0 - Presentation Transcript
How does Web 2.0 affect travel & your holiday plans? Dillon Lee BUS Computer Lab 5 Thurs 10th Sept 2009 Copyright Temasek Polytechnic 2009
Agenda Introduction to Web 2.0 Impact of Web 2.0 on travel businesses globally Impact of Web 2.0 on travellers Online tools Copyright Temasek Polytechnic 2009
What is Web 2.0? Source : Wikipedia Copyright Temasek Polytechnic 2009
Copyright Temasek Polytechnic 2009
Copyright Temasek Polytechnic 2009
Impact of Web 2.0 on travel businesses According to a recent global McKinsey Report on how businesses are benefiting from Web 2.0 ** 69% reported to have gained measurable business benefits (including more innovative products and services, more effective marketing, better access to knowledge, lower cost of doing business, and higher revenues) Changed Business models & Organizations ** Source : McKinsey Quarterly Copyright Temasek Polytechnic 2009
Impact of Web 2.0 on travel businesses Copyright Temasek Polytechnic 2009
Transparency in data Collaboration Travel 2.0 Speed Better Basics Predictability Copyright Temasek Polytechnic 2009
So what does it mean to travelers? Copyright Temasek Polytechnic 2009
CONDUCT OWN INVESTIGATION 1. Contact Travel Agent 2. Book online using different sources 3. Book online using a common source Copyright Temasek Polytechnic 2009
Choices Choose from thousands of options no matter where you go Better Prices Book from a wide variety of sources Smart Traveling Pick up tips before you travel Be Informed Know everything before you travel about destination Copyright Temasek Polytechnic 2009
ONLINE TOOLS: What’s out there? Copyright Temasek Polytechnic 2009
Let’s start with traditional 2.0 tools… Copyright Temasek Polytechnic 2009
General review websites Copyright Temasek Polytechnic 2009
Travel Search Engine 2008 Webby Awards People’s Voice Winner Best Site for Travel Deals, Entrepreneur Magazine Webware 100 award winner “Best site for searching for airline tickets”, Conde Nast Traveler 2007 “Top 25 Travel Websites”, Travel + Leisure “25 Sites we can’t live without”, TIME Magazine Copyright Temasek Polytechnic 2009
OTA (Online Travel Agencies) SE Asia Copyright Temasek Polytechnic 2009
OTA (Online Travel Agencies) India Australia China Copyright Temasek Polytechnic 2009
Community / Lifestyle http://www.couchsurfing.org Copyright Temasek Polytechnic 2009
Destination Specific Copyright Temasek Polytechnic 2009
Share with friends? Copyright Temasek Polytechnic 2009
On Business? Copyright Temasek Polytechnic 2009
Social: Copyright Temasek Polytechnic 2009
Social: Copyright Temasek Polytechnic 2009
Social: Copyright Temasek Polytechnic 2009
Social Community Engagement & Customer Service Dedicated Sales Channel Broadcast channels for news, articles, & information Copyright Temasek Polytechnic 2009
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