<ul><li>PNAIS Fall Conference 2010 </li></ul><ul><li>Rosetta Eun Ryong Lee </li></ul><ul><li>Seattle Girls’ School </li></...
About Seattle Girls’ School Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Agenda <ul><li>Cross Cultural Communication </li></ul><ul><li>Cultural Values, Norms of Behavior, and Communication </li><...
<ul><li>What is it? </li></ul><ul><li>How is it Different from Intercultural Communication? </li></ul><ul><li>CCC Theories...
<ul><li>Individual - Collectivistic </li></ul><ul><li>Low Context - High Context </li></ul><ul><li>Masculinity - Femininit...
<ul><li>Personality Orientation </li></ul><ul><li>Individual Values </li></ul><ul><li>Self Construal </li></ul><ul><li>  -...
Cultural Value Differences Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http:/...
Identifiers, Power,  and Communication <ul><li>Internalized Oppression/Dominance </li></ul><ul><li>Stereotype Threat  </li...
Discussion: Cross Cultural Conflict <ul><li>Think about a conflict or misunderstanding which you now know to be at heart a...
So What? Now What?  Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Assumptions and Interpretations <ul><li>•  Mental Models </li></ul><ul><li>•  Ladder of Inference </li></ul><ul><li>Belief...
Berlo’s Communication Model Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http:...
<ul><li>1. What did you see/hear (raw data)?  </li></ul><ul><li>2. What are your personal filters (cultural values, norms,...
Final Questions or Comments?  Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
Resources <ul><li>• “ Stereotype Threat” by Joshua Aronson </li></ul><ul><li>•  Brenda J. Allen,  Difference Matters: Comm...
Presenter Information <ul><li>Rosetta Eun Ryong Lee </li></ul><ul><li>6th Faculty and </li></ul><ul><li>Professional Outre...
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PNAIS 2010 CCC

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1 hour presentation on Cross Cultural Communication for PNAIS Fall Educator Conference.

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PNAIS 2010 CCC

  1. 1. <ul><li>PNAIS Fall Conference 2010 </li></ul><ul><li>Rosetta Eun Ryong Lee </li></ul><ul><li>Seattle Girls’ School </li></ul><ul><li>[email_address] </li></ul><ul><li>(206) 709-2228 </li></ul>What I Said and What I Meant: Cross Cultural Communication Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  2. 2. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  3. 3. Agenda <ul><li>Cross Cultural Communication </li></ul><ul><li>Cultural Values, Norms of Behavior, and Communication </li></ul><ul><li>Cultural Identifiers, Power, and Communication </li></ul><ul><li>Discussion: Cross Cultural Conflict </li></ul><ul><li>So What? Now What? </li></ul>Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  4. 4. <ul><li>What is it? </li></ul><ul><li>How is it Different from Intercultural Communication? </li></ul><ul><li>CCC Theories </li></ul><ul><ul><li>- Face-Negotiation Theory </li></ul></ul><ul><ul><li>- Conversational Constraints Theory </li></ul></ul><ul><ul><li>- Expectancy Violation Theory </li></ul></ul><ul><ul><li>- Anxiety/Uncertainty Management Theory </li></ul></ul><ul><ul><li>- Communication Accommodation Theory </li></ul></ul>Cross Cultural Communication Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  5. 5. <ul><li>Individual - Collectivistic </li></ul><ul><li>Low Context - High Context </li></ul><ul><li>Masculinity - Femininity </li></ul><ul><li>High Uncertainty - Low Uncertainty Avoidance Avoidance </li></ul><ul><li>Vertical - Horizontal </li></ul>Dimensions of Variability Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  6. 6. <ul><li>Personality Orientation </li></ul><ul><li>Individual Values </li></ul><ul><li>Self Construal </li></ul><ul><li> - Independent </li></ul><ul><li> - Interdependent </li></ul><ul><li>Individual Socialization </li></ul><ul><li>Cultural Norms and Rules </li></ul>Factors that Influence Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  7. 7. Cultural Value Differences Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  8. 8. Identifiers, Power, and Communication <ul><li>Internalized Oppression/Dominance </li></ul><ul><li>Stereotype Threat </li></ul><ul><li>Accumulated Impact </li></ul><ul><li>Code/Mode Switching </li></ul><ul><li>Fish Seeing the Water </li></ul><ul><li>“ Norm” “Normal” “Good” </li></ul><ul><li>“ Intent” versus “Impact” </li></ul>Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  9. 9. Discussion: Cross Cultural Conflict <ul><li>Think about a conflict or misunderstanding which you now know to be at heart a cross cultural communication difference, a cultural value difference, or an identity and power dynamic. Using some of the terminology introduced, discuss with a partner or group of three what was going on to cause the conflict or misunderstanding. </li></ul>Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  10. 10. So What? Now What? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  11. 11. Assumptions and Interpretations <ul><li>• Mental Models </li></ul><ul><li>• Ladder of Inference </li></ul><ul><li>Belief </li></ul><ul><li>Conclusions </li></ul><ul><li>Selective Data </li></ul><ul><li>Observable Data </li></ul><ul><li>• Tools of Action </li></ul>Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  12. 12. Berlo’s Communication Model Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  13. 13. <ul><li>1. What did you see/hear (raw data)? </li></ul><ul><li>2. What are your personal filters (cultural values, norms, and identifiers)? </li></ul><ul><li>3. What was your interpretation of what you saw/heard (inference)? </li></ul><ul><li>4. How did you feel as a result? </li></ul><ul><li>5. What do you want? </li></ul>Checking Assumptions and Interpretations: Steps to Analyze Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  14. 14. Final Questions or Comments? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  15. 15. Resources <ul><li>• “ Stereotype Threat” by Joshua Aronson </li></ul><ul><li>• Brenda J. Allen, Difference Matters: Communicating Social Identity </li></ul><ul><li>• William Gudykunst, Cross-Cultural and Intercultural Comunication </li></ul><ul><li>• Milton Bennett, PhD, Intercultural Communication Institute www.intercultural.org </li></ul><ul><li>• “ Non-Verbal Communication Across Cultures” by Erica Hagen, Intercultural Communication Resources </li></ul><ul><li>• Thiagi.com </li></ul><ul><li>• Thrive! Team Dynamics </li></ul><ul><li>• http://www.analytictech.com/mb021/action_science_ history.htm </li></ul>Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  16. 16. Presenter Information <ul><li>Rosetta Eun Ryong Lee </li></ul><ul><li>6th Faculty and </li></ul><ul><li>Professional Outreach </li></ul><ul><li>Seattle Girls’ School </li></ul><ul><li>2706 S Jackson Street </li></ul><ul><li>Seattle WA 98144 </li></ul><ul><li>(206) 709-2228 x 219 </li></ul><ul><li>[email_address] </li></ul><ul><li>http://sites.google.com/site/sgsprofessionaloutreach/ </li></ul>Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)

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