PNAIS 2010 CCC

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1 hour presentation on Cross Cultural Communication for PNAIS Fall Educator Conference.

1 hour presentation on Cross Cultural Communication for PNAIS Fall Educator Conference.

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  • 1.
    • PNAIS Fall Conference 2010
    • Rosetta Eun Ryong Lee
    • Seattle Girls’ School
    • [email_address]
    • (206) 709-2228
    What I Said and What I Meant: Cross Cultural Communication Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 2. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 3. Agenda
    • Cross Cultural Communication
    • Cultural Values, Norms of Behavior, and Communication
    • Cultural Identifiers, Power, and Communication
    • Discussion: Cross Cultural Conflict
    • So What? Now What?
    Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 4.
    • What is it?
    • How is it Different from Intercultural Communication?
    • CCC Theories
      • - Face-Negotiation Theory
      • - Conversational Constraints Theory
      • - Expectancy Violation Theory
      • - Anxiety/Uncertainty Management Theory
      • - Communication Accommodation Theory
    Cross Cultural Communication Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 5.
    • Individual - Collectivistic
    • Low Context - High Context
    • Masculinity - Femininity
    • High Uncertainty - Low Uncertainty Avoidance Avoidance
    • Vertical - Horizontal
    Dimensions of Variability Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 6.
    • Personality Orientation
    • Individual Values
    • Self Construal
    • - Independent
    • - Interdependent
    • Individual Socialization
    • Cultural Norms and Rules
    Factors that Influence Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 7. Cultural Value Differences Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 8. Identifiers, Power, and Communication
    • Internalized Oppression/Dominance
    • Stereotype Threat
    • Accumulated Impact
    • Code/Mode Switching
    • Fish Seeing the Water
    • “ Norm” “Normal” “Good”
    • “ Intent” versus “Impact”
    Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 9. Discussion: Cross Cultural Conflict
    • Think about a conflict or misunderstanding which you now know to be at heart a cross cultural communication difference, a cultural value difference, or an identity and power dynamic. Using some of the terminology introduced, discuss with a partner or group of three what was going on to cause the conflict or misunderstanding.
    Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 10. So What? Now What? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 11. Assumptions and Interpretations
    • • Mental Models
    • • Ladder of Inference
    • Belief
    • Conclusions
    • Selective Data
    • Observable Data
    • • Tools of Action
    Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 12. Berlo’s Communication Model Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/) Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 13.
    • 1. What did you see/hear (raw data)?
    • 2. What are your personal filters (cultural values, norms, and identifiers)?
    • 3. What was your interpretation of what you saw/heard (inference)?
    • 4. How did you feel as a result?
    • 5. What do you want?
    Checking Assumptions and Interpretations: Steps to Analyze Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 14. Final Questions or Comments? Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 15. Resources
    • • “ Stereotype Threat” by Joshua Aronson
    • • Brenda J. Allen, Difference Matters: Communicating Social Identity
    • • William Gudykunst, Cross-Cultural and Intercultural Comunication
    • • Milton Bennett, PhD, Intercultural Communication Institute www.intercultural.org
    • • “ Non-Verbal Communication Across Cultures” by Erica Hagen, Intercultural Communication Resources
    • • Thiagi.com
    • • Thrive! Team Dynamics
    • • http://www.analytictech.com/mb021/action_science_ history.htm
    Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)
  • 16. Presenter Information
    • Rosetta Eun Ryong Lee
    • 6th Faculty and
    • Professional Outreach
    • Seattle Girls’ School
    • 2706 S Jackson Street
    • Seattle WA 98144
    • (206) 709-2228 x 219
    • [email_address]
    • http://sites.google.com/site/sgsprofessionaloutreach/
    Rosetta Eun Ryong Lee (http://sites.google.com/site/sgsprofessionaloutreach/)