SlideShare a Scribd company logo
1 of 99
Campbell Hall School
Rosetta Eun Ryong Lee
Seattle Girls’ School
Communicating Effectively:
Cross Cultural Communication, Navigating Ouch
Moments, and Facilitating Dialogues
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
About Seattle Girls’ School
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Agenda
 Cultural Competency
 Communication Across Culture
 Communication Across Power
 Navigating Ouch Moments
 Facilitating Conversations
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Getting the Most Out of Today
Apply Growth Mindset
Ask Questions
Participate Fully
Use Technology to Help You Engage
Visit Website After
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Safety versus Comfort
Safety: I feel that, in this space, I can ask questions without
fear of judgment. I can voice my perspective and know that
I will be validated for the fact that that is my truth. Others
may challenge my ideas, but that challenge is in the spirit of
greater shared understanding and growth.
Comfort: I feel that, in this space, my reality will be agreed
with, validated, and unchallenged. I don’t have to explain
myself to be understood, and I don’t have to justify my
perspective, as everyone shares it.
True dialogue happens in an environment where everyone is
safe but not always comfortable...
SO THAT THEY CAN LEARN AND GROW.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Safe Spaces 2.0 – Brave Spaces
 Controversy with Civility
 Own your own intent and impact
 Challenge by choice – with reflection
 Respect in all its multiplicity
 No personal attacks, but pointed
challenges are okay
 Be mindful of the true source of your
emotions
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Willingness to Self-Examine
William Taylor’s Reflective Competence Model
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Culture [consists] primarily of the
symbolic, ideational, and intangible
aspects of human societies… It is the
values, symbols, interpretations, and
perspectives that distinguish one
people from another.
James A. Banks
What is Culture?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Dimensions of Identity and Culture
This model of identifiers and culture was created by Karen Bradberry and Johnnie Foreman for NAIS Summer Diversity Institute,
adapted from Loden and Rosener’s Workforce America! (1991) and from Diverse Teams at Work, Gardenswartz & Rowe (SHRM 2003).
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Cultural Competency
Cultural competence is a set of
congruent behaviors, attitudes and
policies that come together in a
system, institution or individual and
enable that system, institution or
individual to work effectively in cross-
cultural situations.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Terry Cross
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
The Jones Model of Cultural Competence
Cultural Self-
Awareness
Cultural
Intelligence
Cross-Cultural
Effectiveness
Skills
Countering
Oppression
through
Inclusion
Cultural Competency: Key Elements
Value Orientation
Diversity as Value Added
Respect
Relationships
Equity
Thought Orientation
Knowledge
Awareness
Systems Thinking
Action Orientation
Consciousness Building
Capacity Building
Assessment
Adaptation
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
 What is it?
 How is it Different from Intercultural
Communication?
 CCC Theories
– Face-Negotiation Theory
– Conversational Constraints Theory
– Expectancy Violation Theory
– Anxiety/Uncertainty Management Theory
– Communication Accommodation Theory
Cross Cultural Communication
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Individual - Collectivistic
Low Context - High Context
Task - Relationship
Low Uncertainty - High Uncertainty
Vertical - Horizontal
Dimensions of Variability
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
 Personality Orientation
 Individual Values
- Allocentric
- Idiocentric
 Self Construal
- Independent
- Interdependent
 Individual Socialization
 Cultural Norms and Rules
Factors that Influence
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Discussion: My Style
In hearing about
communication
differences, what would
you describe as your
cultural communication
style? Have you noticed
stark differences
compared to others?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Cultural Values
Norms, and Rules
 Values
 Value Priorities
 Norms of Behavior
 Non-Verbal
Communication
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
CulturalValueDifferences
RELATIONAL
Individualism
self-reliance, independence
(selfish)
Collectivism
group interdependence
(mindless follower)
Informality
directness, give and take discussion
(rude and abrupt)
Formality
indirectness, protect "face"
(stiff and impersonal)
Competition
individual achievement
(egotistical, show-off)
Cooperation
group achievement
(avoiding doing work or taking responsibility)
AUTHORITY
Egalitarianism
fairness, belief in equal opportunity
(being picky, on a soapbox)
Hierarchy
privilege of status or rank
(power hungry or avoiding accountability)
TEMPORAL
Use of Time
"Time is money"
(doesn’t get the important things in life)
Passage of Time
"Time is for life"
(lazy and irresponsible)
Change/Future
Adaptability ensures survival
(muckraker, stirs up trouble)
Tradition/Past
Stability ensures survival
(old-school, afraid of change)
ACTIVITY
Action orientation
"Make things happen"
(rushes without thinking)
"Being" orientation
"Let things happen"
(indecisive and slow)
Practicality
Efficiency is always best
(impersonal and unscrupulous)
Idealism
Always maintain principles
(naïve and impractical)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Exercise: Non-Verbal Violations
1: Please pick a partner and stand.
2: You and your partner will receive
different instructions for nonverbal
behaviors. Do not share the
information.
3: Begin to converse about your interests
and hobbies.
4: INCREMENTALLY dramatize the
nonverbal behavior.
5: Make note of thoughts or feelings you
experience.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Non-Verbal Violations: Partner 1
You signal respect by standing
physically close to your partner. Stand
Approximately 6 inches away from
your partner. You enjoy asking a lot
of questions to signal conversational
excitement and involvement. You also
like to touch your partner's arm from
time-to-time to signal approval for a
good idea.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Non-Verbal Violations: Partner 2
You signal respect by standing at
least an arm's length away from your
partner. You constantly check your
watch or the clock for fear of running
out of time in the conversation. You
also like to make loud sounds (ahs,
oohs, uh-huhs, sighs, etc.) to signal
your approval and great contentment
of the conversation.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Debrief: Nonverbal Violations
Did the INTENT of your described
behaviors allow you to display
them more enthusiastically?
What was the IMPACT of the
behaviors of your partner?
Did knowing that “odd” behaviors
may be part of the exercise
help you accept your partner’s
behavior?
In working with people from
various communities, what do
you take away from this
exercise?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Break
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Identifiers, Power,
and Communication
Internalized Oppression/Dominance
Stereotype Threat
Accumulated Impact/
Microaggressions
Code/Mode Switching
Fish Seeing the Water
“Normal” versus “Good”
“Intent” versus “Impact”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Discussion: Conflict Re-understood
Think about a conflict or interaction which
you now know to be at heart an identity
and power difference. Using some of the
terminology introduced, discuss with a
partner or group of three what was going
on to cause the conflict.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
So What? Now What?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Effective Communication Models
Common Threads
Brenda J. Allen, Difference Matters: Communicating Social Ide
SUPPORTIVE DEFENSIVE
Description Evaluation
Problem-Orientation Control
Spontaneity Strategy
Empathy Neutrality
Equality Superiority
Provisionalism Certainty
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Assumptions and Interpretations
• Mental Models
• Ladder of Inference
Belief
Conclusions
Selective Data
Observable Data
• Tools of Action
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
1. What did you see/hear (raw data)?
2. What are your personal filters (cultural
values, norms, and identifiers)?
3. What was your interpretation of what you
saw/heard (inference)?
4. How did you feel as a result?
5. What do you want?
Checking Assumptions and
Interpretations: Steps to Analyze
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Developmental Model of Intercultural
Sensitivity (DMIS) Schematic
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
1. How do you see materials
from this morning applying
to your roles?
2. What questions do you still
have?
3. What are your personal action
steps?
Discussion:
How Will I Apply All This?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Lunch
Process
Process
Check
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Courageous Conversations
in Our Schools and Lives
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Debunking Some Myths
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
 All or None
 Mistakes
 Apologies
 “Tonsils” Theory
 Vulnerability
Have Different Methods for Different Occasions
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Speaking From the Heart
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
What We’re Thinking and Feeling
When Receiving the Ouch
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Did that really
happen? Do they
realize? I want to
trust, but I’ve had
this happen so
many times before.
I am so stressed,
confused, hurt….
What We End Up Saying
When Receiving the Ouch
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
That was so
offensive!
I can’t believe
you did that!
Be A DEAR….
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Self Advocacy Through the Ouch Moment
 Affirm the person or relationship
 Describe the behavior without judgment
 Explain the emotion/impact and your filters
 Assume positive intent
 Request or suggest different behavior
*** Key Points: timing, I statements, actions not
adjectives, inside feelings not outside feelings***
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Self Advocacy Through the Ouch Moment:
An Example
Can I talk with you about something? I really
appreciate having you as a friend. I have so
much fun with you, and I can tell you anything.
Earlier today, when I got my math test back
and I got 98%, I heard you say, “Well of course
you got a 98% - you’re Asian!” I was pretty
hurt when I heard that. I work hard in all my
classes to get good grades, but so many
people assume it’s because of my race. It’s
sad that I don’t get to own my
accomplishments like everyone else. I’m
pretty sure you didn’t mean for me to feel that
way. Can I ask that you please don’t say
things like that anymore?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Practice Round:
Self Advocacy Through the Ouch Moment
 Affirm the person or relationship
 Describe the behavior without judgment
 Explain the emotion/impact and your filters
 Assume positive intent
 Request or suggest different behavior
*** Key Points: timing, I statements, actions not
adjectives, inside feelings not outside feelings***
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Being A Witness
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
What We’re Thinking and Feeling
When Witnessing the Ouch
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
I can’t believe this
is happening.
That’s SO not
right. Should I
say something?
Am I butting in?
Would it help?
I am so upset!
What We End Up Saying
When Witnessing the Ouch
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
What Others Hear When We Say Nothing
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
See? They
agree with me!
I am so right
about this.
No one sees or
understands. I
am alone.
They were born
innocent…
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
NCBI Effective
Interventions Model
 Reduce Defensiveness
– Tone
– Body Language
– Respect
 Keep the Conversation Going
– Hear Them Out
– Ask Open-Ended Questions
– Set Aside Your Feeling for the Moment
– Dialogue
 Build the Relationship
 Stop the Behavior
 Win an Ally
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Say Something to Somebody
 Now or Later (or Say It Now About a Later)
 Target, Agent, Fellow Bystanders, Authority Figures
“In the End, we will remember not the words of
our enemies, but the silence of our friends.”
Martin Luther King, Jr.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Intervening in the Ouch Moment: Examples
 Ask open ended questions
– “He’s acting like a sissy”
– “How’s he acting? And why is that sissy?”
 Find out the experience motivating the comment
– “Why can’t they just speak English around here?”
– “It must be hard not to understand what people are saying around you.”
– “I’m sick of my tuition paying for scholarship students.”
– “Tell me more about that.”
 Use exaggerated humor to highlight what’s going on
(use sparingly)
– “That movie is so gay.”
– “That movie is attracted to other movies? I didn’t know that was possible!”
 Join the person and do not make yourself superior
– “She got that award because she’s black and female.”
– “You know, I hear that a lot. I’ve been trying to figure out why we seem to think when a
black woman gets recognized it must be because of ‘diversity’ stuff rather than that she
earned it.”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Practice Round:
Intervening in the Ouch Moment
 Ask open ended questions
 Find out the experience motivating the comment
 Use exaggerated humor to highlight what’s going
on (use sparingly)
 Join the person and do not make yourself superior
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Break
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Listening to the Real Message
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
What Was Said During the Intervention
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Those words or
actions are
hurtful to me.
Please stop.
What We Hear During the Intervention
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
You are a
bad, bad
person, and I
hate you!
What We Should Hear
During the Intervention
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
You are basically a good
and decent person. As
with all of us, you’ve
made a mistake, and you
may not know how that
mistake is impacting
others. I am going to
give you the gift of
information so that your
intentions and impacts
match up.
It’s a gift…
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
When You’re Told About
the Ouch Moment You Created
 Listen with full attention
 Don’t try to defend or respond right away
– Take deep breaths
– Acknowledge your feelings
 Your mistakes don’t define you
– Be worthy of their trust and gift
 Prioritize the Impact over Intent
– Apologize for real
*** Moving through these moments with grace is
called shame resilience. It’s a vital skill***
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
When You’re Told About
the Ouch Moment You Created:
Examples
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
 “I really appreciate your telling me this.”
 “I’m so embarrassed that I did that.”
 “I’m so sorry my words and actions made you feel
that way. No matter what I intended, it hurt you.”
 “I’m pretty overwhelmed right now, and I don’t
want to respond in a way I’d regret. Do you think
you can help me come up with a better way to
handle that situation after I get into a calmer
place?”
 “I wanted to go back to a moment I don’t think I
handled very well… Can we talk?”
Discussion Round:
When You Were Told About
the Ouch Moment You Created
 Listen with full attention
 Don’t try to defend or respond right away
– Take deep breaths
– Acknowledge your feelings
 Your mistakes don’t define you
– Be worthy of their trust and gift
 Prioritize the Impact over Intent
– Apologize for real
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Final Words of Advice:
Recognize Your Triggers
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Find Your Bucket People
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Practice Makes
Less Heart-Attack-Inducing
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
If You Messed Up and You Know It,
Don’t Wait for the Intervention –
Just Apologize
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
If You’re Really Sorry,
Work to Improve
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Build Authentic Relationships
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
What About Large Group Dialogue?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Fears and Anxieties that Keep Us
from Having Conversations
 Offending
 Losing Face
 Tokenism
 Professional Risk
 Bursting the Bubble
 Rocking the Boat
 Conflict
 Lack of “Authority”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Pitfalls and Obstacles that Keep Us
from Conversing Again
 Outbursts
 Silence
 Denial
 The Good Talk
 Teacher vs. Facilitator
 Personal Attacks
 The Quick Fix
 Leadership Oppression
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Open Acknowledgment
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Define the Opportunity
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Facilitation Skills
 Space
 Confidence and Competence
 Relationship Building
 Credibility
 Flexibility and Authority
 Optimism
 Modeling
 Multiple Learning Styles
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Facilitation Tips
 Co-facilitation
 Depersonalization
 Vulnerability
 Relationships
 Saving it for Later
 Discomfort
 Clarification
 Listening
 Hot Buttons
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Avoiding the Pitfalls and
Overcoming the Obstacles
 Powerful stories
 Powerful statistics
 Powerful analogies
 Facilitation skills
 Welcoming environment
 Clear principles
 Willingness to sit with
discomfort
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Develop Your Inner Credible Hulk
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Equality vs Equity
Everybody gets a shirt versus everybody
gets a shirt that fits.
Giving everybody some insulin in
equality. Giving only people who are
diabetic some insulin is equity.
What is “fair”?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Equality vs Equity
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Institutional vs Individual
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Correlation vs Causation
Correlation: When income is averaged and compared, there
is a strong correlation between gender and income. This is
due to a myriad of historical, systemic, and economic factors that
impact men and women differently in the workplace.
Causation: When income is averaged and compared, there is a
strong correlation between gender and income. This must be
because women must not be as smart, hard-working, or
good with money as men.
Correlation: When folks are carrying umbrellas, they are
also wearing rain boots. This is because it’s raining.
Causation: Umbrellas make people wear rain boots.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Where We’re From vs Where We’re Going
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Where We Come From: In the past, LGBTQ people were
openly discriminated against. Many LGBTQ people were
killed, fired from jobs, kicked out of families, etc. We’ve come
so far. Now, we have openly gay celebrities, politicians, and
other public figures. Equal marriage rights is now law of the
land. Most schools and workplaces have LGBTQ non-
discrimination policies. Why are LGBTQ people are so angry?
Where We Are Going: We still have LGBTQ people who are
discriminated against. News stories abound of LGBTQ people
killed, fired from jobs, kicked out of families, and more. We
have such a long way to go. Having public role models on TV
doesn’t protect kids from bullying and harassment in the
hallways. Having nondiscrimination laws and policies don’t
mean LGBTQ people receive fair treatment in practice Why
are straight/cisgender people are so complacent?
Expert Opinion vs Personal Opinion
Expert Opinion: An astronomy professor, widely published in
academic journals and books, with a national reputation in her
field, states that, according to the most current science, there
are 8 planets in our solar system.
Personal Opinion: Another person asserts that there are 9
planets because that is what he learned in school and from
his parents, he had a map of the sky in his bedroom as a
child, and everyone he knows agrees with him.
Expert Opinion: Experts in multiple fields validate the
existence, reality, and impact of microaggressions, stereotype
threat, racial anxiety, implicit bias, etc.
Personal Opinion: I think people should stop being so
sensitive and get over it. We live in a post-racial society. I
don’t have a racist bone in my body.
Is everybody’s opinion equally valid?
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Privilege
“Privilege exists when one group has
something of value that is denied to others
simply because of the groups they belong
to, rather than because of anything they’ve
done or failed to do.”
[as described by Peggy McIntosh and quoted by Allan Johnson]
Privilege is SYSTEMIC. It drives the
systems that dominate our societies.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Two Types of Privilege
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Unearned Advantage
an unearned entitlement
(i.e. things of value that
all people should have)
that is restricted to
certain groups
Conferred Dominance
bestowed control;
granted authority;
awarded power or
domination- Giving one
group power over
another
Accumulated Advantages
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Situational Advantage
There are prime parking spots and seats
reserved for people with disabilities. People
with disabilities are often first to board
planes and other transportation vehicles.
These advantages are situational and do not
balance out systemic oppression.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Situational Advantage
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
An Ally Is…
“a person who is a member of the dominant or
majority group who works to end oppression in
his or her personal and professional life
through support of, and as an advocate with
and for, the oppressed population”
Washington and Evans, Becoming an Ally
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
An Ally Is…
“Someone who doesn’t have to stand up for
someone else, who might even lose something
if they do, but they do it anyway because they
know it’s the right thing to do”
6th Grade Student
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Savior Complex
 Centers on the “Helper” and not the “Helped”
 Centers on making the “Helper” feel good about
themselves
 Assumes that the “Helper” knows what is best for the
“Helped,” often without even hearing from the direct
experiences of the “Helped”
 Doesn’t acknowledge deep injustices, where the “Helper”
is privileged and the “Helped” are oppressed
 Doesn’t do anything to give power to the “Helped”
 Does not create sustainable change – once the “Helper”
stops doing what they are doing, so does the positive
change
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Developing into an Ally
Karen Bradberry, PhD
Active Passive Passive Active
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Inclusive Communities
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Presenter Information
Rosetta Eun Ryong Lee
6th Faculty and
Professional Outreach
Seattle Girls’ School
2706 S Jackson Street
Seattle WA 98144
(206) 805-6562
rlee@seattlegirlsschool.org
http://tiny.cc/rosettalee
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Identity Resources
• Carlos H. Arce, “A Reconsideration of Chicano Culture
and Identity”
• Atkinson, Morten, & Sue, “Racial/Cultural Identity
Development Model (R/CID)”
• Mindy Bingham and Sandy Stryker, “Socioemotional
Development for Girls”
• Vivienne Cass, “Homosexual identity formation: Testing
a theoretical model”
• William Cross, Shades of Black: Diversity in African
American Identity”
• Anthony D’Augelli, “ Identity development and sexual
orientation: Toward a model of lesbian, gay, and
bisexual development”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Identity Resources
• Erik Erikson, “Eight Stages of Man”
• J. E. Helms, Various Publications on Racial and Ethnic
Identity Development
• Jean Kim, “Processes of Asian American Identity
Development”
• James Maricia, “Four Ego and Identity Statuses”
• Suzanne Kobasa Ouellette, “The Three C’s of
Hardiness”
• Jean S. Phinney, “Ethnic Identity in Adolescents and
Adults: Review of the Research”
• Ponterotto & Pederso, Preventing Prejudice
• Maria P. P. Root, Various Works on Multiracial Identity
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Identity Resources
• Patricia Romney, Karlene Ferron, and Jennifer Hill,
“Measuring the Success of Diversity Directors in
Independent Schools”
• Pedro Ruiz, “Latino/a Identity Development Model”
• Chalmer E. Thompson and Robert T. Carter, Racial
Identity Theory
• Alex Wilson, “How We Find Ourselves: Identity
Development and Two Spirit People”
• Christine J. Yeh, “The Collectivistic Nature of Identity
Development Among Asian-American College
Students”
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Communication Resources
• “Stereotype Threat” by Joshua Aronson
• Brenda J. Allen, Difference Matters: Communicating
Social Identity
• William Gudykunst, Cross-Cultural and Intercultural
Comunication
• Milton Bennett, PhD, Intercultural Communication
Institute www.intercultural.org
• “Non-Verbal Communication Across Cultures” by Erica
Hagen, Intercultural Communication Resources
• Thiagi.com
• Thrive! Team Dynamics
• http://www.analytictech.com/mb021/action_science_
history.htm
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Courageous Conversation Resources
• Anti-Defamation League
• Brené Brown
• Cross Cultural Connections
(www.CulturesConnecting.com)
• National Coalition Building Institute
• The People’s Institute
• Stirfry Seminars
• Teaching Tolerance
• The Thiagi Group
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
Miscellaneous Resources
• Karen Bradberry and Johnnie Foreman, “Privilege and
Power,” Summer Diversity Institute, National Association
of Independent Schools, 2009
• Po Bronson and Ashley Merryman, Nurture Shock
• Kevin Jennings, GLSEN (Gay Lesbian and Straight Education
Network) www.glsen.org
• Allan G. Johnson, Privilege, Power, and Difference
• Johnnie McKinley, “Leveling the Playing Field and Raising
African American Students’ Achievement in Twenty-nine
Urban Classrooms,” New Horizons for Learning,
http://www.newhorizons.org/strategies/differentiated/
mckinley.htm
Michael J Nakkula and Eric Toshalis, Understanding Youth.
Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)

More Related Content

What's hot

DSHS HCS Washington Region 2 Cross Cultural Communication
DSHS HCS Washington Region 2 Cross Cultural CommunicationDSHS HCS Washington Region 2 Cross Cultural Communication
DSHS HCS Washington Region 2 Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Generic Inclusive Classroom Practices (MS and HS Teachers)
Generic Inclusive Classroom Practices (MS and HS Teachers)Generic Inclusive Classroom Practices (MS and HS Teachers)
Generic Inclusive Classroom Practices (MS and HS Teachers)Rosetta Eun Ryong Lee
 
Trevor Day School Courageous Conversations
Trevor Day School Courageous ConversationsTrevor Day School Courageous Conversations
Trevor Day School Courageous ConversationsRosetta Eun Ryong Lee
 
EarthCorps Cross Cultural Communication 2014
EarthCorps Cross Cultural Communication 2014EarthCorps Cross Cultural Communication 2014
EarthCorps Cross Cultural Communication 2014Rosetta Eun Ryong Lee
 
Sayre School Crosss Cultural Communication
Sayre School Crosss Cultural CommunicationSayre School Crosss Cultural Communication
Sayre School Crosss Cultural CommunicationRosetta Eun Ryong Lee
 
MCRC 2016 Inclusive Classroom Practices
MCRC 2016 Inclusive Classroom Practices MCRC 2016 Inclusive Classroom Practices
MCRC 2016 Inclusive Classroom Practices Rosetta Eun Ryong Lee
 
St Andrews Episcopal School Inclusive Classroom Practices
St Andrews Episcopal School Inclusive Classroom PracticesSt Andrews Episcopal School Inclusive Classroom Practices
St Andrews Episcopal School Inclusive Classroom PracticesRosetta Eun Ryong Lee
 
Woodland School Inclusive Classroom Practices
Woodland School Inclusive Classroom PracticesWoodland School Inclusive Classroom Practices
Woodland School Inclusive Classroom PracticesRosetta Eun Ryong Lee
 
Black Pine Circle School Inclusive Classroom Practices
Black Pine Circle School Inclusive Classroom PracticesBlack Pine Circle School Inclusive Classroom Practices
Black Pine Circle School Inclusive Classroom PracticesRosetta Eun Ryong Lee
 
Trinity School Inclusion in the Early Years
Trinity School Inclusion in the Early YearsTrinity School Inclusion in the Early Years
Trinity School Inclusion in the Early YearsRosetta Eun Ryong Lee
 
CSEE Inclusion in the Early Years 2021
CSEE Inclusion in the Early Years 2021CSEE Inclusion in the Early Years 2021
CSEE Inclusion in the Early Years 2021Rosetta Eun Ryong Lee
 
Hockaday Talking To Youth About Current Events
Hockaday Talking To Youth About Current EventsHockaday Talking To Youth About Current Events
Hockaday Talking To Youth About Current EventsRosetta Eun Ryong Lee
 
Black Pine Circle School Cross Cultural Communication
Black Pine Circle School Cross Cultural CommunicationBlack Pine Circle School Cross Cultural Communication
Black Pine Circle School Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Dwight-Englewood School Inclusive Practices
Dwight-Englewood School Inclusive PracticesDwight-Englewood School Inclusive Practices
Dwight-Englewood School Inclusive PracticesRosetta Eun Ryong Lee
 
Berkeley Carroll School Parenting with Identity in Mind
Berkeley Carroll School Parenting with Identity in MindBerkeley Carroll School Parenting with Identity in Mind
Berkeley Carroll School Parenting with Identity in MindRosetta Eun Ryong Lee
 
SGS Supporting Your Girls in the Middle Years 2017
SGS Supporting Your Girls in the Middle Years 2017SGS Supporting Your Girls in the Middle Years 2017
SGS Supporting Your Girls in the Middle Years 2017Rosetta Eun Ryong Lee
 
MCRC @ ADVIS Cultural Competency Institute
MCRC @ ADVIS Cultural Competency InstituteMCRC @ ADVIS Cultural Competency Institute
MCRC @ ADVIS Cultural Competency InstituteRosetta Eun Ryong Lee
 

What's hot (20)

DSHS HCS Washington Region 2 Cross Cultural Communication
DSHS HCS Washington Region 2 Cross Cultural CommunicationDSHS HCS Washington Region 2 Cross Cultural Communication
DSHS HCS Washington Region 2 Cross Cultural Communication
 
Generic Inclusive Classroom Practices (MS and HS Teachers)
Generic Inclusive Classroom Practices (MS and HS Teachers)Generic Inclusive Classroom Practices (MS and HS Teachers)
Generic Inclusive Classroom Practices (MS and HS Teachers)
 
Trevor Day School Courageous Conversations
Trevor Day School Courageous ConversationsTrevor Day School Courageous Conversations
Trevor Day School Courageous Conversations
 
EarthCorps Cross Cultural Communication 2014
EarthCorps Cross Cultural Communication 2014EarthCorps Cross Cultural Communication 2014
EarthCorps Cross Cultural Communication 2014
 
FAIS Cultural Competency Leadership
FAIS Cultural Competency LeadershipFAIS Cultural Competency Leadership
FAIS Cultural Competency Leadership
 
Sayre School Crosss Cultural Communication
Sayre School Crosss Cultural CommunicationSayre School Crosss Cultural Communication
Sayre School Crosss Cultural Communication
 
MCRC 2016 Inclusive Classroom Practices
MCRC 2016 Inclusive Classroom Practices MCRC 2016 Inclusive Classroom Practices
MCRC 2016 Inclusive Classroom Practices
 
St Andrews Episcopal School Inclusive Classroom Practices
St Andrews Episcopal School Inclusive Classroom PracticesSt Andrews Episcopal School Inclusive Classroom Practices
St Andrews Episcopal School Inclusive Classroom Practices
 
Woodland School Inclusive Classroom Practices
Woodland School Inclusive Classroom PracticesWoodland School Inclusive Classroom Practices
Woodland School Inclusive Classroom Practices
 
Black Pine Circle School Inclusive Classroom Practices
Black Pine Circle School Inclusive Classroom PracticesBlack Pine Circle School Inclusive Classroom Practices
Black Pine Circle School Inclusive Classroom Practices
 
Trinity School Inclusion in the Early Years
Trinity School Inclusion in the Early YearsTrinity School Inclusion in the Early Years
Trinity School Inclusion in the Early Years
 
BSS Inclusive Classroom Practices
BSS Inclusive Classroom PracticesBSS Inclusive Classroom Practices
BSS Inclusive Classroom Practices
 
CSEE Inclusion in the Early Years 2021
CSEE Inclusion in the Early Years 2021CSEE Inclusion in the Early Years 2021
CSEE Inclusion in the Early Years 2021
 
Hockaday Talking To Youth About Current Events
Hockaday Talking To Youth About Current EventsHockaday Talking To Youth About Current Events
Hockaday Talking To Youth About Current Events
 
Black Pine Circle School Cross Cultural Communication
Black Pine Circle School Cross Cultural CommunicationBlack Pine Circle School Cross Cultural Communication
Black Pine Circle School Cross Cultural Communication
 
Dwight-Englewood School Inclusive Practices
Dwight-Englewood School Inclusive PracticesDwight-Englewood School Inclusive Practices
Dwight-Englewood School Inclusive Practices
 
CWA Navigating Ouch Moments
CWA Navigating Ouch MomentsCWA Navigating Ouch Moments
CWA Navigating Ouch Moments
 
Berkeley Carroll School Parenting with Identity in Mind
Berkeley Carroll School Parenting with Identity in MindBerkeley Carroll School Parenting with Identity in Mind
Berkeley Carroll School Parenting with Identity in Mind
 
SGS Supporting Your Girls in the Middle Years 2017
SGS Supporting Your Girls in the Middle Years 2017SGS Supporting Your Girls in the Middle Years 2017
SGS Supporting Your Girls in the Middle Years 2017
 
MCRC @ ADVIS Cultural Competency Institute
MCRC @ ADVIS Cultural Competency InstituteMCRC @ ADVIS Cultural Competency Institute
MCRC @ ADVIS Cultural Competency Institute
 

Similar to Campbell Hall School Inclusion Institute Day 1

John Burroughs School In-Service Day One
John Burroughs School In-Service Day OneJohn Burroughs School In-Service Day One
John Burroughs School In-Service Day OneRosetta Eun Ryong Lee
 
King County Dispute Resolution Center Cross Cultural Communication
King County Dispute Resolution Center Cross Cultural CommunicationKing County Dispute Resolution Center Cross Cultural Communication
King County Dispute Resolution Center Cross Cultural CommunicationRosetta Eun Ryong Lee
 
John Burroughs Cultural Competency Institute Day One 2019
John Burroughs Cultural Competency Institute Day One 2019John Burroughs Cultural Competency Institute Day One 2019
John Burroughs Cultural Competency Institute Day One 2019Rosetta Eun Ryong Lee
 
Moorestown Friends School Communicating Effectively
Moorestown Friends School Communicating EffectivelyMoorestown Friends School Communicating Effectively
Moorestown Friends School Communicating EffectivelyRosetta Eun Ryong Lee
 
Compass Health Cross Cultural Communication
Compass Health Cross Cultural CommunicationCompass Health Cross Cultural Communication
Compass Health Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Friends of Youth Cross Cultural Communication
Friends of Youth Cross Cultural CommunicationFriends of Youth Cross Cultural Communication
Friends of Youth Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Carolina Day School Cross Cultural Communication
Carolina Day School Cross Cultural CommunicationCarolina Day School Cross Cultural Communication
Carolina Day School Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Washington Trails Association Cross Cultural Communication
Washington Trails Association Cross Cultural CommunicationWashington Trails Association Cross Cultural Communication
Washington Trails Association Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Puget Sound Educational Services District Cross Cultural Communication
Puget Sound Educational Services District Cross Cultural CommunicationPuget Sound Educational Services District Cross Cultural Communication
Puget Sound Educational Services District Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Miss Porter's School Cross Cultural Communication
Miss Porter's School Cross Cultural CommunicationMiss Porter's School Cross Cultural Communication
Miss Porter's School Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Bishop Strachan School Cultural Competency and Microaggressions
Bishop Strachan School Cultural Competency and MicroaggressionsBishop Strachan School Cultural Competency and Microaggressions
Bishop Strachan School Cultural Competency and MicroaggressionsRosetta Eun Ryong Lee
 
Seattle City Council Cross Cultural Communication
Seattle City Council Cross Cultural CommunicationSeattle City Council Cross Cultural Communication
Seattle City Council Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Columbus Academy Cross Cultural Communication
Columbus Academy Cross Cultural CommunicationColumbus Academy Cross Cultural Communication
Columbus Academy Cross Cultural CommunicationRosetta Eun Ryong Lee
 
Katherine Delmar Burke New Staff Inclusivity Training
Katherine Delmar Burke New Staff Inclusivity TrainingKatherine Delmar Burke New Staff Inclusivity Training
Katherine Delmar Burke New Staff Inclusivity TrainingRosetta Eun Ryong Lee
 
Carolina Friends School Retreat Day 1
Carolina Friends School Retreat Day 1Carolina Friends School Retreat Day 1
Carolina Friends School Retreat Day 1Rosetta Eun Ryong Lee
 
Seattle Race Conference Cross Cultural Communication
Seattle Race Conference Cross Cultural CommunicationSeattle Race Conference Cross Cultural Communication
Seattle Race Conference Cross Cultural CommunicationRosetta Eun Ryong Lee
 

Similar to Campbell Hall School Inclusion Institute Day 1 (20)

John Burroughs School 2015 Day One
John Burroughs School 2015 Day OneJohn Burroughs School 2015 Day One
John Burroughs School 2015 Day One
 
John Burroughs School In-Service Day One
John Burroughs School In-Service Day OneJohn Burroughs School In-Service Day One
John Burroughs School In-Service Day One
 
King County Dispute Resolution Center Cross Cultural Communication
King County Dispute Resolution Center Cross Cultural CommunicationKing County Dispute Resolution Center Cross Cultural Communication
King County Dispute Resolution Center Cross Cultural Communication
 
John Burroughs Cultural Competency Institute Day One 2019
John Burroughs Cultural Competency Institute Day One 2019John Burroughs Cultural Competency Institute Day One 2019
John Burroughs Cultural Competency Institute Day One 2019
 
Marin Horizon Two Day
Marin Horizon Two DayMarin Horizon Two Day
Marin Horizon Two Day
 
Moorestown Friends School Communicating Effectively
Moorestown Friends School Communicating EffectivelyMoorestown Friends School Communicating Effectively
Moorestown Friends School Communicating Effectively
 
Compass Health Cross Cultural Communication
Compass Health Cross Cultural CommunicationCompass Health Cross Cultural Communication
Compass Health Cross Cultural Communication
 
Friends of Youth Cross Cultural Communication
Friends of Youth Cross Cultural CommunicationFriends of Youth Cross Cultural Communication
Friends of Youth Cross Cultural Communication
 
Carolina Day School Cross Cultural Communication
Carolina Day School Cross Cultural CommunicationCarolina Day School Cross Cultural Communication
Carolina Day School Cross Cultural Communication
 
MICDS Cross Cultural Communication
MICDS Cross Cultural CommunicationMICDS Cross Cultural Communication
MICDS Cross Cultural Communication
 
Washington Trails Association Cross Cultural Communication
Washington Trails Association Cross Cultural CommunicationWashington Trails Association Cross Cultural Communication
Washington Trails Association Cross Cultural Communication
 
Puget Sound Educational Services District Cross Cultural Communication
Puget Sound Educational Services District Cross Cultural CommunicationPuget Sound Educational Services District Cross Cultural Communication
Puget Sound Educational Services District Cross Cultural Communication
 
Columbus Academy US Faculty CCC
Columbus Academy US Faculty CCCColumbus Academy US Faculty CCC
Columbus Academy US Faculty CCC
 
Miss Porter's School Cross Cultural Communication
Miss Porter's School Cross Cultural CommunicationMiss Porter's School Cross Cultural Communication
Miss Porter's School Cross Cultural Communication
 
Bishop Strachan School Cultural Competency and Microaggressions
Bishop Strachan School Cultural Competency and MicroaggressionsBishop Strachan School Cultural Competency and Microaggressions
Bishop Strachan School Cultural Competency and Microaggressions
 
Seattle City Council Cross Cultural Communication
Seattle City Council Cross Cultural CommunicationSeattle City Council Cross Cultural Communication
Seattle City Council Cross Cultural Communication
 
Columbus Academy Cross Cultural Communication
Columbus Academy Cross Cultural CommunicationColumbus Academy Cross Cultural Communication
Columbus Academy Cross Cultural Communication
 
Katherine Delmar Burke New Staff Inclusivity Training
Katherine Delmar Burke New Staff Inclusivity TrainingKatherine Delmar Burke New Staff Inclusivity Training
Katherine Delmar Burke New Staff Inclusivity Training
 
Carolina Friends School Retreat Day 1
Carolina Friends School Retreat Day 1Carolina Friends School Retreat Day 1
Carolina Friends School Retreat Day 1
 
Seattle Race Conference Cross Cultural Communication
Seattle Race Conference Cross Cultural CommunicationSeattle Race Conference Cross Cultural Communication
Seattle Race Conference Cross Cultural Communication
 

More from Rosetta Eun Ryong Lee

Generic Inclusion in the Early Years K-8
Generic Inclusion in the Early Years K-8Generic Inclusion in the Early Years K-8
Generic Inclusion in the Early Years K-8Rosetta Eun Ryong Lee
 
Maret School Supporting Positive Sense of Self
Maret School Supporting Positive Sense of SelfMaret School Supporting Positive Sense of Self
Maret School Supporting Positive Sense of SelfRosetta Eun Ryong Lee
 
Social Lives and Social Responsibility Workshop
Social Lives and Social Responsibility WorkshopSocial Lives and Social Responsibility Workshop
Social Lives and Social Responsibility WorkshopRosetta Eun Ryong Lee
 
Inclusive Peer Leadership: Identity, Allyship, and Equity
Inclusive Peer Leadership: Identity, Allyship, and EquityInclusive Peer Leadership: Identity, Allyship, and Equity
Inclusive Peer Leadership: Identity, Allyship, and EquityRosetta Eun Ryong Lee
 
Generic Identity Development (Half Day)
Generic Identity Development (Half Day)Generic Identity Development (Half Day)
Generic Identity Development (Half Day)Rosetta Eun Ryong Lee
 
MCRC@ADVIS Cultural Competency Institute 2023
MCRC@ADVIS Cultural Competency Institute 2023MCRC@ADVIS Cultural Competency Institute 2023
MCRC@ADVIS Cultural Competency Institute 2023Rosetta Eun Ryong Lee
 
Talking to Youth About Race and Other Identities
Talking to Youth About Race and Other IdentitiesTalking to Youth About Race and Other Identities
Talking to Youth About Race and Other IdentitiesRosetta Eun Ryong Lee
 
ISACS Identity Based Leadership for DEI
ISACS Identity Based Leadership for DEIISACS Identity Based Leadership for DEI
ISACS Identity Based Leadership for DEIRosetta Eun Ryong Lee
 
Identity Development Workshop Spence School
Identity Development Workshop Spence SchoolIdentity Development Workshop Spence School
Identity Development Workshop Spence SchoolRosetta Eun Ryong Lee
 
Gender and Sexuality Diversity in a Girls School
Gender and Sexuality Diversity in a Girls SchoolGender and Sexuality Diversity in a Girls School
Gender and Sexuality Diversity in a Girls SchoolRosetta Eun Ryong Lee
 
MCRC@ADVIS Cultural Competency Institute 2022
MCRC@ADVIS Cultural Competency Institute 2022MCRC@ADVIS Cultural Competency Institute 2022
MCRC@ADVIS Cultural Competency Institute 2022Rosetta Eun Ryong Lee
 
Generic Cultural Competency Leadership (Public Schools)
Generic Cultural Competency Leadership (Public Schools)Generic Cultural Competency Leadership (Public Schools)
Generic Cultural Competency Leadership (Public Schools)Rosetta Eun Ryong Lee
 
Conflict and Bullying for Parents and Teachers
Conflict and Bullying for Parents and TeachersConflict and Bullying for Parents and Teachers
Conflict and Bullying for Parents and TeachersRosetta Eun Ryong Lee
 

More from Rosetta Eun Ryong Lee (20)

Generic Inclusion in the Early Years K-8
Generic Inclusion in the Early Years K-8Generic Inclusion in the Early Years K-8
Generic Inclusion in the Early Years K-8
 
Maret School Supporting Positive Sense of Self
Maret School Supporting Positive Sense of SelfMaret School Supporting Positive Sense of Self
Maret School Supporting Positive Sense of Self
 
Social Lives and Social Responsibility Workshop
Social Lives and Social Responsibility WorkshopSocial Lives and Social Responsibility Workshop
Social Lives and Social Responsibility Workshop
 
Inclusive Peer Leadership: Identity, Allyship, and Equity
Inclusive Peer Leadership: Identity, Allyship, and EquityInclusive Peer Leadership: Identity, Allyship, and Equity
Inclusive Peer Leadership: Identity, Allyship, and Equity
 
NorCal POCIS Restorative Reentry
NorCal POCIS Restorative ReentryNorCal POCIS Restorative Reentry
NorCal POCIS Restorative Reentry
 
Facilitating Affinity Groups
Facilitating Affinity GroupsFacilitating Affinity Groups
Facilitating Affinity Groups
 
Generic Identity Development (Half Day)
Generic Identity Development (Half Day)Generic Identity Development (Half Day)
Generic Identity Development (Half Day)
 
MCRC@ADVIS Cultural Competency Institute 2023
MCRC@ADVIS Cultural Competency Institute 2023MCRC@ADVIS Cultural Competency Institute 2023
MCRC@ADVIS Cultural Competency Institute 2023
 
TEE Skin in the Game
TEE Skin in the GameTEE Skin in the Game
TEE Skin in the Game
 
Talking to Youth About Race and Other Identities
Talking to Youth About Race and Other IdentitiesTalking to Youth About Race and Other Identities
Talking to Youth About Race and Other Identities
 
Affinity Group Information Session
Affinity Group Information SessionAffinity Group Information Session
Affinity Group Information Session
 
ISACS Identity Based Leadership for DEI
ISACS Identity Based Leadership for DEIISACS Identity Based Leadership for DEI
ISACS Identity Based Leadership for DEI
 
Identity Development Workshop Spence School
Identity Development Workshop Spence SchoolIdentity Development Workshop Spence School
Identity Development Workshop Spence School
 
Generic CCC and NM
Generic CCC and NMGeneric CCC and NM
Generic CCC and NM
 
Identity and Cultural Competency
Identity and Cultural CompetencyIdentity and Cultural Competency
Identity and Cultural Competency
 
Gender and Sexuality Diversity in a Girls School
Gender and Sexuality Diversity in a Girls SchoolGender and Sexuality Diversity in a Girls School
Gender and Sexuality Diversity in a Girls School
 
MCRC@ADVIS Cultural Competency Institute 2022
MCRC@ADVIS Cultural Competency Institute 2022MCRC@ADVIS Cultural Competency Institute 2022
MCRC@ADVIS Cultural Competency Institute 2022
 
Generic Cultural Competency Leadership (Public Schools)
Generic Cultural Competency Leadership (Public Schools)Generic Cultural Competency Leadership (Public Schools)
Generic Cultural Competency Leadership (Public Schools)
 
TEE Skin in the Game
TEE Skin in the GameTEE Skin in the Game
TEE Skin in the Game
 
Conflict and Bullying for Parents and Teachers
Conflict and Bullying for Parents and TeachersConflict and Bullying for Parents and Teachers
Conflict and Bullying for Parents and Teachers
 

Recently uploaded

Pyruvate Dehydrogenase complex and its significance
Pyruvate Dehydrogenase complex and its significancePyruvate Dehydrogenase complex and its significance
Pyruvate Dehydrogenase complex and its significanceTRIDIP BORUAH
 
Q4-MODULE1 and 2 Safety Procedures and sourcing.ppt
Q4-MODULE1 and 2 Safety Procedures and sourcing.pptQ4-MODULE1 and 2 Safety Procedures and sourcing.ppt
Q4-MODULE1 and 2 Safety Procedures and sourcing.pptreimilynnes
 
Self directed Learning - SDL, introduction to SDL
Self directed Learning - SDL, introduction to SDLSelf directed Learning - SDL, introduction to SDL
Self directed Learning - SDL, introduction to SDLspmdoc
 
What is Property Fields in Odoo 17 ERP Module
What is Property Fields in Odoo 17 ERP ModuleWhat is Property Fields in Odoo 17 ERP Module
What is Property Fields in Odoo 17 ERP ModuleCeline George
 
The Emergence of Legislative Behavior in the Colombian Congress
The Emergence of Legislative Behavior in the Colombian CongressThe Emergence of Legislative Behavior in the Colombian Congress
The Emergence of Legislative Behavior in the Colombian CongressMaria Paula Aroca
 
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptx
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptxQ4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptx
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptxKristineJoyTabastaba
 
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF NAT...
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF  NAT...LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF  NAT...
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF NAT...pragatimahajan3
 
Air Quality Presentation - EEH Chapter 10
Air Quality Presentation - EEH Chapter 10Air Quality Presentation - EEH Chapter 10
Air Quality Presentation - EEH Chapter 10misteraugie
 
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...Nguyen Thanh Tu Collection
 
Oxidative phosphorylation and energy calculation of aerobic respiration
Oxidative phosphorylation and energy calculation of aerobic respirationOxidative phosphorylation and energy calculation of aerobic respiration
Oxidative phosphorylation and energy calculation of aerobic respirationTRIDIP BORUAH
 
Patterns of Evolution Slides for Canvas Notes.pptx
Patterns of Evolution Slides for Canvas Notes.pptxPatterns of Evolution Slides for Canvas Notes.pptx
Patterns of Evolution Slides for Canvas Notes.pptxAlexandraSwartzwelde
 
Jordan Chrietzberg In Media Res Media Component
Jordan Chrietzberg In Media Res Media ComponentJordan Chrietzberg In Media Res Media Component
Jordan Chrietzberg In Media Res Media ComponentInMediaRes1
 
4.2.24 Socioeconomic Class and Inequality.pptx
4.2.24 Socioeconomic Class and Inequality.pptx4.2.24 Socioeconomic Class and Inequality.pptx
4.2.24 Socioeconomic Class and Inequality.pptxmary850239
 
Air permeability control technique in paper making.docx
Air permeability control technique in paper making.docxAir permeability control technique in paper making.docx
Air permeability control technique in paper making.docxNoman khan
 
Farrington HS Streamlines Guest Entrance
Farrington HS Streamlines Guest EntranceFarrington HS Streamlines Guest Entrance
Farrington HS Streamlines Guest Entrancejulius27264
 
Statistics and Probability Testing Hypothesis.pptx
Statistics and Probability Testing Hypothesis.pptxStatistics and Probability Testing Hypothesis.pptx
Statistics and Probability Testing Hypothesis.pptxClarizaJaneMetro1
 
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...EduSkills OECD
 
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSIS
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSISSUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSIS
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSISTRIDIP BORUAH
 
STRAND 5 SST 7 ,,FOR GRADE 7 POLITICAL D
STRAND 5 SST  7 ,,FOR GRADE 7 POLITICAL DSTRAND 5 SST  7 ,,FOR GRADE 7 POLITICAL D
STRAND 5 SST 7 ,,FOR GRADE 7 POLITICAL Dkimdan468
 
16. Discovery, function and commercial uses of different PGRS.pptx
16. Discovery, function and commercial uses of different PGRS.pptx16. Discovery, function and commercial uses of different PGRS.pptx
16. Discovery, function and commercial uses of different PGRS.pptxUmeshTimilsina1
 

Recently uploaded (20)

Pyruvate Dehydrogenase complex and its significance
Pyruvate Dehydrogenase complex and its significancePyruvate Dehydrogenase complex and its significance
Pyruvate Dehydrogenase complex and its significance
 
Q4-MODULE1 and 2 Safety Procedures and sourcing.ppt
Q4-MODULE1 and 2 Safety Procedures and sourcing.pptQ4-MODULE1 and 2 Safety Procedures and sourcing.ppt
Q4-MODULE1 and 2 Safety Procedures and sourcing.ppt
 
Self directed Learning - SDL, introduction to SDL
Self directed Learning - SDL, introduction to SDLSelf directed Learning - SDL, introduction to SDL
Self directed Learning - SDL, introduction to SDL
 
What is Property Fields in Odoo 17 ERP Module
What is Property Fields in Odoo 17 ERP ModuleWhat is Property Fields in Odoo 17 ERP Module
What is Property Fields in Odoo 17 ERP Module
 
The Emergence of Legislative Behavior in the Colombian Congress
The Emergence of Legislative Behavior in the Colombian CongressThe Emergence of Legislative Behavior in the Colombian Congress
The Emergence of Legislative Behavior in the Colombian Congress
 
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptx
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptxQ4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptx
Q4-PPT-Arts9_Lesson 1 (History of Theatrical Forms and Evolution) (1).pptx
 
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF NAT...
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF  NAT...LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF  NAT...
LEVERAGING SYNERGISM INDUSTRY-ACADEMIA PARTNERSHIP FOR IMPLEMENTATION OF NAT...
 
Air Quality Presentation - EEH Chapter 10
Air Quality Presentation - EEH Chapter 10Air Quality Presentation - EEH Chapter 10
Air Quality Presentation - EEH Chapter 10
 
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...
BÀI TẬP BỔ TRỢ 4 KĨ NĂNG TIẾNG ANH LỚP 10 CẢ NĂM (CÓ FILE NGHE) - GLOBAL SUCC...
 
Oxidative phosphorylation and energy calculation of aerobic respiration
Oxidative phosphorylation and energy calculation of aerobic respirationOxidative phosphorylation and energy calculation of aerobic respiration
Oxidative phosphorylation and energy calculation of aerobic respiration
 
Patterns of Evolution Slides for Canvas Notes.pptx
Patterns of Evolution Slides for Canvas Notes.pptxPatterns of Evolution Slides for Canvas Notes.pptx
Patterns of Evolution Slides for Canvas Notes.pptx
 
Jordan Chrietzberg In Media Res Media Component
Jordan Chrietzberg In Media Res Media ComponentJordan Chrietzberg In Media Res Media Component
Jordan Chrietzberg In Media Res Media Component
 
4.2.24 Socioeconomic Class and Inequality.pptx
4.2.24 Socioeconomic Class and Inequality.pptx4.2.24 Socioeconomic Class and Inequality.pptx
4.2.24 Socioeconomic Class and Inequality.pptx
 
Air permeability control technique in paper making.docx
Air permeability control technique in paper making.docxAir permeability control technique in paper making.docx
Air permeability control technique in paper making.docx
 
Farrington HS Streamlines Guest Entrance
Farrington HS Streamlines Guest EntranceFarrington HS Streamlines Guest Entrance
Farrington HS Streamlines Guest Entrance
 
Statistics and Probability Testing Hypothesis.pptx
Statistics and Probability Testing Hypothesis.pptxStatistics and Probability Testing Hypothesis.pptx
Statistics and Probability Testing Hypothesis.pptx
 
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...
Advancing Gender Equality The Crucial Role of Science and Technology 4 April ...
 
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSIS
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSISSUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSIS
SUBSTRATE LEVEL PHOSPHORYLATION IN GLYCOLYSIS
 
STRAND 5 SST 7 ,,FOR GRADE 7 POLITICAL D
STRAND 5 SST  7 ,,FOR GRADE 7 POLITICAL DSTRAND 5 SST  7 ,,FOR GRADE 7 POLITICAL D
STRAND 5 SST 7 ,,FOR GRADE 7 POLITICAL D
 
16. Discovery, function and commercial uses of different PGRS.pptx
16. Discovery, function and commercial uses of different PGRS.pptx16. Discovery, function and commercial uses of different PGRS.pptx
16. Discovery, function and commercial uses of different PGRS.pptx
 

Campbell Hall School Inclusion Institute Day 1

  • 1. Campbell Hall School Rosetta Eun Ryong Lee Seattle Girls’ School Communicating Effectively: Cross Cultural Communication, Navigating Ouch Moments, and Facilitating Dialogues Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 2. About Seattle Girls’ School Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 3. Agenda  Cultural Competency  Communication Across Culture  Communication Across Power  Navigating Ouch Moments  Facilitating Conversations Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 4. Getting the Most Out of Today Apply Growth Mindset Ask Questions Participate Fully Use Technology to Help You Engage Visit Website After Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 5. Safety versus Comfort Safety: I feel that, in this space, I can ask questions without fear of judgment. I can voice my perspective and know that I will be validated for the fact that that is my truth. Others may challenge my ideas, but that challenge is in the spirit of greater shared understanding and growth. Comfort: I feel that, in this space, my reality will be agreed with, validated, and unchallenged. I don’t have to explain myself to be understood, and I don’t have to justify my perspective, as everyone shares it. True dialogue happens in an environment where everyone is safe but not always comfortable... SO THAT THEY CAN LEARN AND GROW. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 6. Safe Spaces 2.0 – Brave Spaces  Controversy with Civility  Own your own intent and impact  Challenge by choice – with reflection  Respect in all its multiplicity  No personal attacks, but pointed challenges are okay  Be mindful of the true source of your emotions Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 7. Willingness to Self-Examine William Taylor’s Reflective Competence Model Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 8. Culture [consists] primarily of the symbolic, ideational, and intangible aspects of human societies… It is the values, symbols, interpretations, and perspectives that distinguish one people from another. James A. Banks What is Culture? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 9. Dimensions of Identity and Culture This model of identifiers and culture was created by Karen Bradberry and Johnnie Foreman for NAIS Summer Diversity Institute, adapted from Loden and Rosener’s Workforce America! (1991) and from Diverse Teams at Work, Gardenswartz & Rowe (SHRM 2003). Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 10. Cultural Competency Cultural competence is a set of congruent behaviors, attitudes and policies that come together in a system, institution or individual and enable that system, institution or individual to work effectively in cross- cultural situations. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Terry Cross
  • 11. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) The Jones Model of Cultural Competence Cultural Self- Awareness Cultural Intelligence Cross-Cultural Effectiveness Skills Countering Oppression through Inclusion
  • 12. Cultural Competency: Key Elements Value Orientation Diversity as Value Added Respect Relationships Equity Thought Orientation Knowledge Awareness Systems Thinking Action Orientation Consciousness Building Capacity Building Assessment Adaptation Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 13.  What is it?  How is it Different from Intercultural Communication?  CCC Theories – Face-Negotiation Theory – Conversational Constraints Theory – Expectancy Violation Theory – Anxiety/Uncertainty Management Theory – Communication Accommodation Theory Cross Cultural Communication Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 14. Individual - Collectivistic Low Context - High Context Task - Relationship Low Uncertainty - High Uncertainty Vertical - Horizontal Dimensions of Variability Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 15.  Personality Orientation  Individual Values - Allocentric - Idiocentric  Self Construal - Independent - Interdependent  Individual Socialization  Cultural Norms and Rules Factors that Influence Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 16. Discussion: My Style In hearing about communication differences, what would you describe as your cultural communication style? Have you noticed stark differences compared to others? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 17. Cultural Values Norms, and Rules  Values  Value Priorities  Norms of Behavior  Non-Verbal Communication Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 18. CulturalValueDifferences RELATIONAL Individualism self-reliance, independence (selfish) Collectivism group interdependence (mindless follower) Informality directness, give and take discussion (rude and abrupt) Formality indirectness, protect "face" (stiff and impersonal) Competition individual achievement (egotistical, show-off) Cooperation group achievement (avoiding doing work or taking responsibility) AUTHORITY Egalitarianism fairness, belief in equal opportunity (being picky, on a soapbox) Hierarchy privilege of status or rank (power hungry or avoiding accountability) TEMPORAL Use of Time "Time is money" (doesn’t get the important things in life) Passage of Time "Time is for life" (lazy and irresponsible) Change/Future Adaptability ensures survival (muckraker, stirs up trouble) Tradition/Past Stability ensures survival (old-school, afraid of change) ACTIVITY Action orientation "Make things happen" (rushes without thinking) "Being" orientation "Let things happen" (indecisive and slow) Practicality Efficiency is always best (impersonal and unscrupulous) Idealism Always maintain principles (naïve and impractical) Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 19. Exercise: Non-Verbal Violations 1: Please pick a partner and stand. 2: You and your partner will receive different instructions for nonverbal behaviors. Do not share the information. 3: Begin to converse about your interests and hobbies. 4: INCREMENTALLY dramatize the nonverbal behavior. 5: Make note of thoughts or feelings you experience. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 20. Non-Verbal Violations: Partner 1 You signal respect by standing physically close to your partner. Stand Approximately 6 inches away from your partner. You enjoy asking a lot of questions to signal conversational excitement and involvement. You also like to touch your partner's arm from time-to-time to signal approval for a good idea. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 21. Non-Verbal Violations: Partner 2 You signal respect by standing at least an arm's length away from your partner. You constantly check your watch or the clock for fear of running out of time in the conversation. You also like to make loud sounds (ahs, oohs, uh-huhs, sighs, etc.) to signal your approval and great contentment of the conversation. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 22. Debrief: Nonverbal Violations Did the INTENT of your described behaviors allow you to display them more enthusiastically? What was the IMPACT of the behaviors of your partner? Did knowing that “odd” behaviors may be part of the exercise help you accept your partner’s behavior? In working with people from various communities, what do you take away from this exercise? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 23. Break Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 24. Identifiers, Power, and Communication Internalized Oppression/Dominance Stereotype Threat Accumulated Impact/ Microaggressions Code/Mode Switching Fish Seeing the Water “Normal” versus “Good” “Intent” versus “Impact” Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 25. Discussion: Conflict Re-understood Think about a conflict or interaction which you now know to be at heart an identity and power difference. Using some of the terminology introduced, discuss with a partner or group of three what was going on to cause the conflict. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 26. So What? Now What? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 27. Effective Communication Models Common Threads Brenda J. Allen, Difference Matters: Communicating Social Ide SUPPORTIVE DEFENSIVE Description Evaluation Problem-Orientation Control Spontaneity Strategy Empathy Neutrality Equality Superiority Provisionalism Certainty Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 28. Assumptions and Interpretations • Mental Models • Ladder of Inference Belief Conclusions Selective Data Observable Data • Tools of Action Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 29. 1. What did you see/hear (raw data)? 2. What are your personal filters (cultural values, norms, and identifiers)? 3. What was your interpretation of what you saw/heard (inference)? 4. How did you feel as a result? 5. What do you want? Checking Assumptions and Interpretations: Steps to Analyze Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 30. Developmental Model of Intercultural Sensitivity (DMIS) Schematic Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 31. 1. How do you see materials from this morning applying to your roles? 2. What questions do you still have? 3. What are your personal action steps? Discussion: How Will I Apply All This? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 32. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Lunch
  • 33. Process Process Check Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 34. Courageous Conversations in Our Schools and Lives Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 35. Debunking Some Myths Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)  All or None  Mistakes  Apologies  “Tonsils” Theory  Vulnerability
  • 36. Have Different Methods for Different Occasions Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 37. Speaking From the Heart Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 38. What We’re Thinking and Feeling When Receiving the Ouch Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Did that really happen? Do they realize? I want to trust, but I’ve had this happen so many times before. I am so stressed, confused, hurt….
  • 39. What We End Up Saying When Receiving the Ouch Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) That was so offensive! I can’t believe you did that!
  • 40. Be A DEAR…. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 41. Self Advocacy Through the Ouch Moment  Affirm the person or relationship  Describe the behavior without judgment  Explain the emotion/impact and your filters  Assume positive intent  Request or suggest different behavior *** Key Points: timing, I statements, actions not adjectives, inside feelings not outside feelings*** Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 42. Self Advocacy Through the Ouch Moment: An Example Can I talk with you about something? I really appreciate having you as a friend. I have so much fun with you, and I can tell you anything. Earlier today, when I got my math test back and I got 98%, I heard you say, “Well of course you got a 98% - you’re Asian!” I was pretty hurt when I heard that. I work hard in all my classes to get good grades, but so many people assume it’s because of my race. It’s sad that I don’t get to own my accomplishments like everyone else. I’m pretty sure you didn’t mean for me to feel that way. Can I ask that you please don’t say things like that anymore? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 43. Practice Round: Self Advocacy Through the Ouch Moment  Affirm the person or relationship  Describe the behavior without judgment  Explain the emotion/impact and your filters  Assume positive intent  Request or suggest different behavior *** Key Points: timing, I statements, actions not adjectives, inside feelings not outside feelings*** Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 44. Being A Witness Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 45. What We’re Thinking and Feeling When Witnessing the Ouch Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) I can’t believe this is happening. That’s SO not right. Should I say something? Am I butting in? Would it help? I am so upset!
  • 46. What We End Up Saying When Witnessing the Ouch Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 47. What Others Hear When We Say Nothing Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) See? They agree with me! I am so right about this. No one sees or understands. I am alone.
  • 48. They were born innocent… Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 49. NCBI Effective Interventions Model  Reduce Defensiveness – Tone – Body Language – Respect  Keep the Conversation Going – Hear Them Out – Ask Open-Ended Questions – Set Aside Your Feeling for the Moment – Dialogue  Build the Relationship  Stop the Behavior  Win an Ally Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 50. Say Something to Somebody  Now or Later (or Say It Now About a Later)  Target, Agent, Fellow Bystanders, Authority Figures “In the End, we will remember not the words of our enemies, but the silence of our friends.” Martin Luther King, Jr. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 51. Intervening in the Ouch Moment: Examples  Ask open ended questions – “He’s acting like a sissy” – “How’s he acting? And why is that sissy?”  Find out the experience motivating the comment – “Why can’t they just speak English around here?” – “It must be hard not to understand what people are saying around you.” – “I’m sick of my tuition paying for scholarship students.” – “Tell me more about that.”  Use exaggerated humor to highlight what’s going on (use sparingly) – “That movie is so gay.” – “That movie is attracted to other movies? I didn’t know that was possible!”  Join the person and do not make yourself superior – “She got that award because she’s black and female.” – “You know, I hear that a lot. I’ve been trying to figure out why we seem to think when a black woman gets recognized it must be because of ‘diversity’ stuff rather than that she earned it.” Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 52. Practice Round: Intervening in the Ouch Moment  Ask open ended questions  Find out the experience motivating the comment  Use exaggerated humor to highlight what’s going on (use sparingly)  Join the person and do not make yourself superior Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 53. Break Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 54. Listening to the Real Message Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 55. What Was Said During the Intervention Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Those words or actions are hurtful to me. Please stop.
  • 56. What We Hear During the Intervention Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) You are a bad, bad person, and I hate you!
  • 57. What We Should Hear During the Intervention Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) You are basically a good and decent person. As with all of us, you’ve made a mistake, and you may not know how that mistake is impacting others. I am going to give you the gift of information so that your intentions and impacts match up.
  • 58. It’s a gift… Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 59. When You’re Told About the Ouch Moment You Created  Listen with full attention  Don’t try to defend or respond right away – Take deep breaths – Acknowledge your feelings  Your mistakes don’t define you – Be worthy of their trust and gift  Prioritize the Impact over Intent – Apologize for real *** Moving through these moments with grace is called shame resilience. It’s a vital skill*** Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 60. When You’re Told About the Ouch Moment You Created: Examples Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)  “I really appreciate your telling me this.”  “I’m so embarrassed that I did that.”  “I’m so sorry my words and actions made you feel that way. No matter what I intended, it hurt you.”  “I’m pretty overwhelmed right now, and I don’t want to respond in a way I’d regret. Do you think you can help me come up with a better way to handle that situation after I get into a calmer place?”  “I wanted to go back to a moment I don’t think I handled very well… Can we talk?”
  • 61. Discussion Round: When You Were Told About the Ouch Moment You Created  Listen with full attention  Don’t try to defend or respond right away – Take deep breaths – Acknowledge your feelings  Your mistakes don’t define you – Be worthy of their trust and gift  Prioritize the Impact over Intent – Apologize for real Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 62. Final Words of Advice: Recognize Your Triggers Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 63. Find Your Bucket People Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 64. Practice Makes Less Heart-Attack-Inducing Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 65. If You Messed Up and You Know It, Don’t Wait for the Intervention – Just Apologize Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 66. If You’re Really Sorry, Work to Improve Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 67. Build Authentic Relationships Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 68. What About Large Group Dialogue? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 69. Fears and Anxieties that Keep Us from Having Conversations  Offending  Losing Face  Tokenism  Professional Risk  Bursting the Bubble  Rocking the Boat  Conflict  Lack of “Authority” Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 70. Pitfalls and Obstacles that Keep Us from Conversing Again  Outbursts  Silence  Denial  The Good Talk  Teacher vs. Facilitator  Personal Attacks  The Quick Fix  Leadership Oppression Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 71. Open Acknowledgment Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 72. Define the Opportunity Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 73. Facilitation Skills  Space  Confidence and Competence  Relationship Building  Credibility  Flexibility and Authority  Optimism  Modeling  Multiple Learning Styles Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 74. Facilitation Tips  Co-facilitation  Depersonalization  Vulnerability  Relationships  Saving it for Later  Discomfort  Clarification  Listening  Hot Buttons Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 75. Avoiding the Pitfalls and Overcoming the Obstacles  Powerful stories  Powerful statistics  Powerful analogies  Facilitation skills  Welcoming environment  Clear principles  Willingness to sit with discomfort Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 76. Develop Your Inner Credible Hulk Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 77. Equality vs Equity Everybody gets a shirt versus everybody gets a shirt that fits. Giving everybody some insulin in equality. Giving only people who are diabetic some insulin is equity. What is “fair”? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 78. Equality vs Equity Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 79. Institutional vs Individual Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 80. Correlation vs Causation Correlation: When income is averaged and compared, there is a strong correlation between gender and income. This is due to a myriad of historical, systemic, and economic factors that impact men and women differently in the workplace. Causation: When income is averaged and compared, there is a strong correlation between gender and income. This must be because women must not be as smart, hard-working, or good with money as men. Correlation: When folks are carrying umbrellas, they are also wearing rain boots. This is because it’s raining. Causation: Umbrellas make people wear rain boots. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 81. Where We’re From vs Where We’re Going Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Where We Come From: In the past, LGBTQ people were openly discriminated against. Many LGBTQ people were killed, fired from jobs, kicked out of families, etc. We’ve come so far. Now, we have openly gay celebrities, politicians, and other public figures. Equal marriage rights is now law of the land. Most schools and workplaces have LGBTQ non- discrimination policies. Why are LGBTQ people are so angry? Where We Are Going: We still have LGBTQ people who are discriminated against. News stories abound of LGBTQ people killed, fired from jobs, kicked out of families, and more. We have such a long way to go. Having public role models on TV doesn’t protect kids from bullying and harassment in the hallways. Having nondiscrimination laws and policies don’t mean LGBTQ people receive fair treatment in practice Why are straight/cisgender people are so complacent?
  • 82. Expert Opinion vs Personal Opinion Expert Opinion: An astronomy professor, widely published in academic journals and books, with a national reputation in her field, states that, according to the most current science, there are 8 planets in our solar system. Personal Opinion: Another person asserts that there are 9 planets because that is what he learned in school and from his parents, he had a map of the sky in his bedroom as a child, and everyone he knows agrees with him. Expert Opinion: Experts in multiple fields validate the existence, reality, and impact of microaggressions, stereotype threat, racial anxiety, implicit bias, etc. Personal Opinion: I think people should stop being so sensitive and get over it. We live in a post-racial society. I don’t have a racist bone in my body. Is everybody’s opinion equally valid? Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 83. Privilege “Privilege exists when one group has something of value that is denied to others simply because of the groups they belong to, rather than because of anything they’ve done or failed to do.” [as described by Peggy McIntosh and quoted by Allan Johnson] Privilege is SYSTEMIC. It drives the systems that dominate our societies. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 84. Two Types of Privilege Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee) Unearned Advantage an unearned entitlement (i.e. things of value that all people should have) that is restricted to certain groups Conferred Dominance bestowed control; granted authority; awarded power or domination- Giving one group power over another
  • 85. Accumulated Advantages Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 86. Situational Advantage There are prime parking spots and seats reserved for people with disabilities. People with disabilities are often first to board planes and other transportation vehicles. These advantages are situational and do not balance out systemic oppression. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 87. Situational Advantage Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 88. An Ally Is… “a person who is a member of the dominant or majority group who works to end oppression in his or her personal and professional life through support of, and as an advocate with and for, the oppressed population” Washington and Evans, Becoming an Ally Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 89. An Ally Is… “Someone who doesn’t have to stand up for someone else, who might even lose something if they do, but they do it anyway because they know it’s the right thing to do” 6th Grade Student Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 90. Savior Complex  Centers on the “Helper” and not the “Helped”  Centers on making the “Helper” feel good about themselves  Assumes that the “Helper” knows what is best for the “Helped,” often without even hearing from the direct experiences of the “Helped”  Doesn’t acknowledge deep injustices, where the “Helper” is privileged and the “Helped” are oppressed  Doesn’t do anything to give power to the “Helped”  Does not create sustainable change – once the “Helper” stops doing what they are doing, so does the positive change Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 91. Developing into an Ally Karen Bradberry, PhD Active Passive Passive Active Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 92. Inclusive Communities Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 93. Presenter Information Rosetta Eun Ryong Lee 6th Faculty and Professional Outreach Seattle Girls’ School 2706 S Jackson Street Seattle WA 98144 (206) 805-6562 rlee@seattlegirlsschool.org http://tiny.cc/rosettalee Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 94. Identity Resources • Carlos H. Arce, “A Reconsideration of Chicano Culture and Identity” • Atkinson, Morten, & Sue, “Racial/Cultural Identity Development Model (R/CID)” • Mindy Bingham and Sandy Stryker, “Socioemotional Development for Girls” • Vivienne Cass, “Homosexual identity formation: Testing a theoretical model” • William Cross, Shades of Black: Diversity in African American Identity” • Anthony D’Augelli, “ Identity development and sexual orientation: Toward a model of lesbian, gay, and bisexual development” Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 95. Identity Resources • Erik Erikson, “Eight Stages of Man” • J. E. Helms, Various Publications on Racial and Ethnic Identity Development • Jean Kim, “Processes of Asian American Identity Development” • James Maricia, “Four Ego and Identity Statuses” • Suzanne Kobasa Ouellette, “The Three C’s of Hardiness” • Jean S. Phinney, “Ethnic Identity in Adolescents and Adults: Review of the Research” • Ponterotto & Pederso, Preventing Prejudice • Maria P. P. Root, Various Works on Multiracial Identity Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 96. Identity Resources • Patricia Romney, Karlene Ferron, and Jennifer Hill, “Measuring the Success of Diversity Directors in Independent Schools” • Pedro Ruiz, “Latino/a Identity Development Model” • Chalmer E. Thompson and Robert T. Carter, Racial Identity Theory • Alex Wilson, “How We Find Ourselves: Identity Development and Two Spirit People” • Christine J. Yeh, “The Collectivistic Nature of Identity Development Among Asian-American College Students” Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 97. Communication Resources • “Stereotype Threat” by Joshua Aronson • Brenda J. Allen, Difference Matters: Communicating Social Identity • William Gudykunst, Cross-Cultural and Intercultural Comunication • Milton Bennett, PhD, Intercultural Communication Institute www.intercultural.org • “Non-Verbal Communication Across Cultures” by Erica Hagen, Intercultural Communication Resources • Thiagi.com • Thrive! Team Dynamics • http://www.analytictech.com/mb021/action_science_ history.htm Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 98. Courageous Conversation Resources • Anti-Defamation League • Brené Brown • Cross Cultural Connections (www.CulturesConnecting.com) • National Coalition Building Institute • The People’s Institute • Stirfry Seminars • Teaching Tolerance • The Thiagi Group Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)
  • 99. Miscellaneous Resources • Karen Bradberry and Johnnie Foreman, “Privilege and Power,” Summer Diversity Institute, National Association of Independent Schools, 2009 • Po Bronson and Ashley Merryman, Nurture Shock • Kevin Jennings, GLSEN (Gay Lesbian and Straight Education Network) www.glsen.org • Allan G. Johnson, Privilege, Power, and Difference • Johnnie McKinley, “Leveling the Playing Field and Raising African American Students’ Achievement in Twenty-nine Urban Classrooms,” New Horizons for Learning, http://www.newhorizons.org/strategies/differentiated/ mckinley.htm Michael J Nakkula and Eric Toshalis, Understanding Youth. Rosetta Eun Ryong Lee (http://tiny.cc/rosettalee)