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Presentation for blog_whitepaper-1 Presentation Transcript

  • 1. LeCharles’ Blog Insights & References Social - Business - Ideas Today: In this White Paper, mostly: ReferencesSocial - Business Market Social Business Interest Thank you for time. Please provide any feedback/comment you’d feel like: charleslozano@gmail.com
  • 2. LeCharles’ BlogInternet: More People Connected & Longer Insights & References Social - Business - IdeasUS Market implies Mobile & Social growth. Source: Nielsen & Incite - The Social Media Report 2012
  • 3. LeCharles’ BlogA look a Top Social Media Networks Insights & References Social - Business - IdeasUS Market implies Mobile & Social growth. Source: Nielsen & Incite - The Social Media Report 2012
  • 4. LeCharles’ BlogThe Global Social Consumer Insights & References Social - Business - IdeasGlobal Markets seem to be aligned in the same direction. Source: Nielsen & Incite - The Social Media Report 2012
  • 5. LeCharles’ BlogSocial Business: What are companies thinking? Insights & References Social - Business - IdeasGlobal Markets seem to be aligned in the same direction. Global US Spain Source: MIT & Deloitte Sloan Management Review, Capgemini Socializing CRM, CB Consulting - 2011/2012/2013
  • 6. LeCharles’ BlogSocial Intelligence Insights & References Social - Business - IdeasSocial Business phenomena has found its place. Reason To Implement Compeling Reason To Implement Generate Customer Insights Improve Customer Support Effectiveness Improve Marketing Effectiveness Reduce Customer Suppport Costs Increase Customer Satisfaction Improve Sales Effectivenes Improve Market Research Effectiveness Reduce Market Research Costs Source: Gleanster - Actionable insights at a glance 2011
  • 7. LeCharles’ BlogEnterprise Social Media Adoption Insights & References Social - Business - IdeasSocial Business phenomena has found its place. Source: Attensity - ThinkJar Infographic 2012
  • 8. LeCharles’ BlogSocial Business: What, Why. Insights & References Social - Business - IdeasSocial Business phenomena has found its place. Source: Social Business Forum - 2012
  • 9. LeCharles’ BlogSocial Business: Intel, IBM… Insights & References Social - Business - IdeasCompanies are (competing and) integrating in their work flow and agendas the Social component through Social-CRM. Source: Intel & IBM - 2012
  • 10. LeCharles’ BlogEnterprise Social Media Adoption in Spain Insights & References Social - Business - IdeasThe Spanish Market has potential to follow up on that end: there would be opportunities to implement these services in Spanish Companiesby the means of promoting the advantages of the changes through success stories (for instance, in the same way that Salesforce does withits cases studies / video documentaries). Source: CB Consulting, Antena3, Europa Press, ABC, Deloitte - 2012/2013
  • 11. LeCharles’ BlogInterest in the following areas: Insights & References Social - Business - IdeasI would be very much willing to assume such responsabilities. Strategy: Analysis, All-Channel: Plan, Social Milestones. Mobility Customer Experience Management: Creativity: Teams, Look & Feel, Goals, Customer Results, Experience. Reporting. Push Social Technology for Business in Spain. Help Enterprises become Social Effective while Optimizing Ressources and Enhancing Performance. Engage new clients and help move forward business opportunities for the company.
  • 12. LeCharles’ Blog Insights & References Social - Business - IdeasThank you for your time. Carlos Iván LozanoWould you like to have the extended version? Please, do not hesitate to let know charleslozano@gmail.com +34 662 06 39 36