• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Is government ready to embrace what social media
 

Is government ready to embrace what social media

on

  • 626 views

Presented at the 2010 Mid America GIS Conference

Presented at the 2010 Mid America GIS Conference

Statistics

Views

Total Views
626
Views on SlideShare
626
Embed Views
0

Actions

Likes
0
Downloads
5
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Is government ready to embrace what social media Is government ready to embrace what social media Presentation Transcript

    • Is Government Ready to Embrace What Social Media Offers?
      Learon Dalby
      GIS Program Manager,
      Arkansas Geographic Information Office
    • If you can’t explain it simply, you don’t understand it well enough.
      - Albert Einstein
    • Insanity: doing the same thing over and over again and expecting different results.
      - Albert Einstein
    • Any intelligent fool can make things bigger and more complex... It takes a touch of genius - and a lot of courage to move in the opposite direction.
      - Albert Einstein
    • How many of you have a personal social media account
      Buzz
      Facebook
      LinkedIn
      Myspace
      Twitter
      Wave
      YouTube
    • How do you think people in various age groups communicate?
      10-20
      30-40
      40-50
      50-60
      70-80
      90-100
    • Tools
    • Where am I?
      Where are you?
      Smoke Signals
      Celestial Navigation
      Homing Pigeons
      Magnetic Compass
      Radio Triangulation
      Satellite GPS
      Automotive GPS
      GPS enabled smart phones
      Location Based Apps, Games, Social Networks
      Credit to @shanesnow for Mashablehttp://mashable.com/
    • How do they communicate?
      How will they communicate?
    • Q1. If you use fax – do you want to start using a telegraph?
      Q2. If you use email – do you want to start using a fax?
      Q3. If you use a cell phone – do you want to start using pay phones?
    • Would you dare pick one channel to watch?
    • Communicate the way people communicate…
    • Yes! That may mean in multiple ways
    • Why does government operate the same way it always has?
      • Generally slow, unresponsive, and one-way communication
      Will that be enough in the future?
      • Is that enough now?
    • How does government respond to?
      Mobile
      • Websites
      • Communication
      People reallycare
    • AGIO Communication
      Email list serve
      Twitter
      Facebook
      YouTube
      Blog
      Traditional Website
      Same Message communicated on all channels.
      All channels are monitored so communication happens bi-directional
    • How does government respond to?
      Mobile
      • Websites
      • Communication
      People reallycare
      Can we do more with less?
      Authoritative Data Sources
      1-x Gov employee
      10 people saying the same thing
      100 people saying the same thing
      1,000 people saying the same thing
      10,000 people saying the same thing
      100,000 people saying the same thing
      1,000,000 people saying the same thing
      10,000,000 people saying the same thing
    • Authoritative Data
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
    • Authoritative Data
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      At the St. Vincent Hospital
      What critical mass makes this:
      A hospital
      St. Vincent Hospital
      What if the legal name is Doctors Hospital
    • Disaster
      It is only a disaster if it directly impacts you…
      Emotionally
      Financially
      Socially
    • People generally communicate when moved…
      Emotionally
      Financially
      Socially
    • People generally communicate when moved…
      Emotionally
      Financially
      Socially
      Are we listening?
      Are we responding?
    • People moved to do something
      Each of these are demonstrating peoplecare.
      http://vimeo.com/9182869
    • http://bit.ly/XHqfT
    • An open source project which allows users to crowd-source crisis information to be sent via mobile.
    • Loud Explosion in Portland – March 28, 2010
    • General Services
    • http://geoss.esri.com/geoviewer/
    • http://geoss.esri.com/geoviewer/
    • http://geoss.esri.com/geoviewer/
    • http://geoss.esri.com/geoviewer/
    • AGIO Decal Game
      http://bit.ly/d0Kbps
      Began on 3/05/2010
    • AGIO Decal Game
      Goal- Picture of the AGIO decal in all 50 states
      Rules- Take picture and send to us
      http://bit.ly/d0Kbps
      Began on 3/05/2010
    • AGIO Decal Game
    • AGIO Decal Game
    • AGIO Decal Game
    • #AGIOdecal Resource Page
    • #AGIOdecal Resource Page
      Over 145 photos
    • #AGIOdecal Resource Page
    • #AGIOdecal Resource Page
    • #AGIOdecal Lessons Learned
      It's not about you, it's about the game
      Make it easy
      Logistics
      Cost, leverage online platforms
      Be flexible
      Success is measured a number of ways.
      @cageyjames Tweeted "Arkansas hasn't got this much play since Clinton was president!"
      we believe that is success.
    • Apply Lessons Learned
      Reporting Potholes – Communicating Fixes
      Reporting Holidays - Communicating Trash Schedule
      Reporting Crimes - Communicating Crime Reports / Fixes
      Reporting School Issues – Communicating Fixes
      Citizen - Government
    • Will government work for them?
    • Contact Information
      Learon Dalby
      Learon.dalby@arkansas.gov
      Twitter:@learondalby
      http://www.slideshare.net/learondalby